I always prefer to stay at Embassy suites due to their breakfast and always have a pleasant experience in the past but not with one.
Check in was easy and quick, but when entered the room there was rust stains on the floor.
We did not make a fuzz about it.
However as we stayed there for 4 days and 3 nights, no one showed up to clean the room or replenish the supplies. Front desk was calleduptiple times and was told someone from housekeeping will be there shortly but no one showed up.
Later on I saw an additional charge of $150 on my cc. Called the hotel and inquired about the charge and a related invoice, I was told it was an additional cleaning charge. Tried to talk to the AGM, with no luck.
Left a voiceessage a couple of times, and no one ever got back to me even to discuss.
Very disappointing experience at this location, so make sure to check your credit card as they might charge you without any explanation or invoice.