Compare Hotels with Room Service in Cupertino

"After touring and exploring, we arrived to finally get some rest in the room I had reserved and paid for. It was late for sure, and we were refused our room. The hotel had cancelled the booking as a no-show. The clerk scoffed at us for arriving so late, and offered a room…if I would buy another night. "

"blackfast is good"

"Breakfast was great and fresh. The gentlemen at the reception was extremely helpful and kind"

"Plenty of parking. All staff was kind and welcoming. Common areas and room was clean. Pool and outdoor area well kept. My only complaint is that my room was on the side with the hotel name so the spot lights shown through my window. The window only has shutters so the light shown through the cracks. Windows need blackout curtains."

"Not at this time."

"Tony at the front desk made us feel very welcome when we arrived. Something we looked forward to doing at the hotel was going in the hot tub, but was unavailable to use during our stay. So he gave us complimentary breakfast for the inconvenience and to improve our experience there. Our King suite was amazing and spacious that was comfortable for our little one to run around in and equipped with a refrigerator and microwave for our dinner leftovers and daughters yogurts and snacks. Everything was very clean and furniture was well maintained. The only issue we ran into was our tv in our bedroom didn’t work initially. But we called Tony at the front desk and he sent the maintenance guy instantly and fixed the tv right away. Breakfast the next day was wonderful hosted by the F&B Manager Thomas (I believe was his name) who gave us excellence service and kept our coffee cups filled and served delicious food aside from the buffet with great conversation as well. The banana cream pancakes were amazing! Overall we had an amazing stay and the location was great as well with accessible and easy parking. We will definitely be going back there again in the future. Thank you to the staff for a great experience!"