Compare Ski Resorts & Hotels in Crystal Bay

"Room was clean and comfy. Nice view of the lake. SPA was welcome at that point in our trip. VERY much disliked that they allow smoking in the casino. That was a huge turnoff. Otherwise the staff was pleasant and helpful. Victoria at the concierge desk was very helpful with suggestions for meals and places to go. "

"It’s clear that they are working hard to improve this hotel since it used to be The Hard Rock. The rooms still need some work but they were clean. It was an appropriate price for the outdated rooms, but I’m happy it was clean, beds were comfortable and the staff was all very kind. "

"Room was clean, great location, friendly staff. "

"Everything was great. The only issue was the safe did not work and could not use it. I let the front desk know when we checked out."

"Yes"

"Room was clean .Staffs were nice .Breakfast is only with good credits and got members only when you already ended the breakfast then they bill you and tell you.But the hotel says when booked that breakfast is included. All like a trap. casino is very small .overall -not for kids and families. 3/5"