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The Royal Cancun All Suites Resort

Property class: 4

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Photo gallery for The Royal Cancun All Suites Resort

A pool area with lounge chairs and palm trees, surrounded by a white building with balconies.
A beach with rows of blue lounge chairs and thatched umbrellas, palm trees, and a hotel in the background.
A resort with multiple buildings, a swimming pool, and a beach area with sun loungers and umbrellas.
A gym with treadmills, exercise bikes, and a large window overlooking a pool area.
A couple sitting at a table with breakfast on a balcony overlooking the sea.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Playa Tortugas
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for 2-Bedroom Villa Standard

2 bedrooms, premium bedding, down comforters, pillowtop beds

2-Bedroom Villa Standard

  • 968 sq ft
  • Sleeps 5
  • Free WiFi

View all photos for Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

A hotel room with a bed, bedside tables, a nightstand, a balcony with a view, and a window with curtains.

Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

9.8 out of 10
Exceptional
(6 reviews)
  • Resort view
  • 1455 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

A hotel room with a bed, a desk with a computer, a telephone, and a window with a view of palm trees.

Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

9.0 out of 10
Wonderful
(13 reviews)
  • Beach view
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

A hotel room with a dining area, a sofa set, a TV, and a balcony with a view of palm trees.

Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

9.0 out of 10
Wonderful
(26 reviews)
  • Resort view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Kitchen, Beachside - Bed and Breakfast

A hotel room with a bed, a desk with a computer, a telephone, and a window with a view of palm trees.

Villa, 2 Bedrooms, Kitchen, Beachside - Bed and Breakfast

8.0 out of 10
Very good
(2 reviews)
  • Beach view
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Kitchen, Resort View - Bed and Breakfast

A hotel room with a dining area, a sofa set, a TV, and a balcony with a view of palm trees.

Villa, 2 Bedrooms, Kitchen, Resort View - Bed and Breakfast

9.2 out of 10
Wonderful
(7 reviews)
  • Resort view
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed
  • Free WiFi

View all photos for Master Villa, 2 Bedrooms, 2 Bathrooms, Kitchen, Resort View - Bed and Breakfast

A hotel room with a bed, a desk with a computer, a TV, and a painting on the wall.

Master Villa, 2 Bedrooms, 2 Bathrooms, Kitchen, Resort View - Bed and Breakfast

  • Resort view
  • 1456 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed
  • Free WiFi

View all photos for Run of the House

A hotel room with a bed, a desk with a computer, a telephone, and a window with a view of palm trees.

Run of the House

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed
  • Free WiFi

View all photos for Two Bedroom Suite with Resort View Non Smoking

A hotel room with a bed, a desk with a television, and a balcony with curtains.

Two Bedroom Suite with Resort View Non Smoking

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Master Suite with Resort View Non Smoking

A hotel room with two beds, a balcony, and artwork on the walls.

Two Bedroom Master Suite with Resort View Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

Similar properties

On the beach, white sand, sun loungers, beach umbrellas
Holiday Inn Club VacationsThe Royal Cancun by IHG - All inclusive
Zona Hotelera
  • Pool
  • All inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,167 reviews
$234 nightly
The price is $288
Sep 23 - Sep 24
Total with taxes and fees
Holiday Inn Club VacationsThe Royal Cancun by IHG - All inclusive

About the neighborhood

Cancun

With a stay at The Royal Cancun All Suites Resort in Cancun (Zona Hotelera), you'll be a 3-minute walk from Langosta Beach and 14 minutes by foot from Playa Tortugas. .This family-friendly resort is 4.3 mi (7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 6.2 mi (10 km) from La Isla Shopping Mall.
View more Resorts in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Escénica Tower - 6 min walk - 0.4 miles
  • Langosta Beach - 8 min walk - 0.5 miles
  • Playa Tortugas - 16 min walk - 0.9 miles
  • Tortuga Beach - 2 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Swim-up Bar - ‬12 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Coffee & Me - ‬3 min walk
  • ‪La Palapa - ‬1 min walk
  • ‪Restaurant Dos Lunas - ‬4 min walk

About this property

The Royal Cancun All Suites Resort

The Royal Cancun All Suites Resort offers 201 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor tennis courts and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 201 air-conditioned rooms featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy American cuisine at La Palapa Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.
Snack Bar Poolside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Palapa Restaurant
  • Snack Bar Poolside
  • The Italian Trattoria
  • Trattoria Sport Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkeling
  • Stereo
  • Tennis lessons
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 15 buildings
  • 4 floors
  • Built in 1976
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Room service
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying over a Saturday night may be requested to change units. The property will try to avoid this scenario and guests will be informed as needed.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00 per stay
  • A tax is imposed by the city: USD 5.03 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is not provided on Sundays and holidays.
Property Registration Number 005-013-002300/2025

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Royal Cancun Hotel Cancun
Royal All Suites Resort
Royal Cancun All Suites
Royal Cancun All Suites Resort
The Royal Cancun an All Suites Resort
The Royal Cancun All Suites Resort

The Royal Cancun All Suites Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice reliable place to stay and enjoy a relaxed vacation with the family.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luiza

Liked: Cleanliness, property conditions & facilities
Great overall stay
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front, family friendly, fantastic pool area, designated beach swimming area;
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Micaela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff good food
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pamela Sue Welch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, cannot say enough wonderful things about the property! Very well maintained, clean and friendliness. Love that it was also very family friendly. Will definitely come back again!
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Basab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Fawad

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful view, very friendly and courteous staff. Excellent stay overall.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious and family focused and the experience was very much worth it. The staff were amazing, so was the ocean view. The activities were family friendly and great. We will come again!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Pat

Love the room; love the staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well located well maintained older (circa 1980's) property with excellent staff and amenities! The only set back is the restaurants are NOT great IF you are not on the all inclusive plan - ordering off the menu is basically having someone forage from the buffet for you and serving it up as fresh - not great! Otherwise - highly recommend.
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Arely

Liked: Cleanliness, amenities, property conditions & facilities
Clean, peaceful environment !
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

HYDE

Liked: Cleanliness, amenities, property conditions & facilities
Customer service and hospitality is amazing, great food, clean facilities are excellent.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Susie

Liked: Cleanliness, amenities, property conditions & facilities
The place was great! We have stayed there before and loved it so we went again. The staff there are very nice, esp Carlos who is one of the activities managers! The place is clean too!
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast buffet! Swimming pool was nice. Staff at the buffet provide a great service. Sunday there is no room cleaning service and Monday April 27th was a holiday in Mexico so no room cleaning service either. So we suffered with wet towels for two days in a row.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Carlos A

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was great, especially the staff
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Rosalva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family.
Stayed 8 nights in Dec 2023
Verified review

10/10 Excellent

Meiby

Liked: Amenities
Wonderful spot you can walk to take the ferry to Isla Mujeres and Captain Hook dinner show. Very clean hotel nice beaches.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Yenifer

Liked: Cleanliness
Our stay was great, the only thing that we got fooled by was that Expedia said all exclusive? Which was not make sure to read carefully. Everything was great, just cancun in general is pretty expensive, expect to waste a lot of money.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Cindy Aydee Sarmiento

Execelente app
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this place
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Renzo A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent service.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for vacation.
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Sudeepta

Liked: Cleanliness, staff & service, property conditions & facilities
very nice stay
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with family
Stayed 3 nights in Jun 2024