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Occidental Tucancún All Inclusive

Property class: 3.5

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds
Indoor wedding
Children's activities

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi
$150
$120 nightly
$150 total
Total with taxes and fees
May 14 - May 15

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Premium Room, Sea View (Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • Sea view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

7.8 out of 10
Good
(148 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room, Sea View

8.2 out of 10
Very good
(134 reviews)
  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 864 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 1386 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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Total with taxes and fees
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About the neighborhood

Cancun

With a stay at Occidental Tucancún All Inclusive in Cancun (Zona Hotelera), you'll be steps from Luxury Avenue Shopping Mall and 5 minutes by foot from Marlin Beach. .This all-inclusive property is 0.7 mi (1.1 km) from La Isla Shopping Mall and 1.8 mi (2.8 km) from Aquaworld.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 3 min walk - 0.2 miles
  • Hotel Zone Beaches - 3 min walk - 0.2 miles
  • La Isla Shopping Mall - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Ilios Restaurant - ‬9 min walk

About this property

Occidental Tucancún All Inclusive

Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 339 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a health club, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Mexican cuisine at México Lindo, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required.
El Mirador - Onsite buffet restaurant. Open daily.
La Claraboya - This restaurant specializes in seafood. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.92 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 526 out of 1347 reviews
Rating 8 - Good. 341 out of 1347 reviews
Rating 6 - Okay. 262 out of 1347 reviews
Rating 4 - Poor. 114 out of 1347 reviews
Rating 2 - Terrible. 104 out of 1347 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosanne

Stayed 2 nights in Jan 2026

10/10 Excellent

Kenadie

Stayed 6 nights in Jan 2026

4/10 Poor

Valerie Marie

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food undercooked, cold, not enough selection, building is so run down n old, drinks are water down n no flavor, rude stuff, will only help americans first, especially Diana at the adult pool.
Stayed 6 nights in Jan 2026

6/10 Okay

Jessica

Traveled with family
Disliked: Amenities, property conditions & facilities
The room needed a lot of remodeling , the food was the same everyday ,the dessert was the same everyday ,no meat ,no breast chicken ,no real squeezed orange juice or fruit juices no Coke just Pepsi the staff was very polite .amd the shows have to be more rated fir children the girls dancing were half naked .
Stayed 8 nights in Jan 2026

8/10 Good

Celastine

Stayed 4 nights in Jan 2026

2/10 Terrible

ARELI

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t recommend this hotel , it’s outdated the shower head fell on top of my head while in the shower. Water flow would stop in the middle of shower and the walls were moldy I made the best i liked the location but it was to the point I didn’t want to be in the room it was pretty disgusting
Stayed 5 nights in Jan 2026

6/10 Okay

Alison

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

jose

Stayed 5 nights in Jan 2026

8/10 Good

Caroline

Traveled with family
Liked: Amenities
This was a perfect location for a quick family getaway. Great value and met our expectations. Our room and parts of the hotel could use some renovations, but it was clean and comfortable. There was always plenty of food with a decent variety of options - nothing too fancy, but good and plenty of it.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jean-Claude

Liked: Cleanliness, amenities
Rooms i would say a 3 but the location ( close to where i needed to be) and staff were outstanding . I will go back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gerardo Alberto, Beaumont

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! Clean, staff, amenities, specially location
Stayed 5 nights in Jan 2026

2/10 Terrible

Seirra R

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I wanted to like this resort but honestly there is more to dislike than like. Check in was great Jose ensured that we got to check in a little early and even set up a nice surprise as it was our honeymoon. That was probably the best part of our stay and the bartender at the adult pool. Other than that everything was bad. Housekeeping kept forgetting to clean our room even with the sign. Then would leave things such as trash and old towels. Sometime they did not even replace the towels and I had to find them to obtain them myself. Our shower water would not drain so it was like showering in a puddle of water. The food was absolutely horrible. Breakfast, lunch and dinner were limited options with no taste or seasoning. The rice gave off a burnt taste, the mashed potatoes were instant, the chicken was not fully cooked. I ate out 4 times in my 6 day stay because I just could not take it anymore which was a waste of the money spend to have all inclusive. Then the 3 restaurants they had were more of a variety but still tasted terrible and the process for reserving them was terrible. You could reserve the restaurants between 7:30 and 11:00 but by 10 am they were booked because they are so small. They had one person taking reservations so if you wanted to reserve you needed to make sure you inconvenienced yourself to be up by 7:00 am to stand in the line. They were not worth it at all. The entertainment was okay not the best I’ve had in Cancun. I would never pay for premium here.
Stayed 6 nights in Jan 2026

4/10 Poor

Oussama Ouazzani

The room was ok . I used to stay here and was great but now everything been change
Stayed 3 nights in Jan 2026

6/10 Okay

Gregory

Stayed 6 nights in Jan 2026

10/10 Excellent

Salisha

Stayed 4 nights in Jan 2026

8/10 Good

Gian Carlo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
great staff-provide great customer service from bartender to housekeeper. Nice beach front location though buffet food and restaurants are mediocre.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about that place was amazing and I also think it pretty affordable if you wanna do a quick weekend get away as a solo travelers. Super safe, but still be self-aware. The staff was so nice and helpful with everything..That was my favorite part was how nice the staff was. Everyone at the bar was super nice .Every time I stepped out housekeeping always kept my room clean. The food is probably the only thing I would give a C- the food wasn’t bad but it also wasn’t all that good…. but that did not take away from the fact that my overall experience was super amazing.
Stayed 4 nights in Jan 2026

10/10 Excellent

SALVADOR

Stayed 4 nights in Dec 2025

10/10 Excellent

luis, El Paso

Stayed 7 nights in Dec 2025

6/10 Okay

Grace

Traveled with family
Liked: Cleanliness, amenities
The elevators kept breaking down, we had to use the stairs several times. The curtain attachment in my room 6045 was damaged hence l could not completely close my curtain and light was getting into my room in the morning. The status of the elevator was terrifying l felt it could jam or fall at any time. Serious renovations need to done on the elevators to rooms 6040s
Stayed 4 nights in Dec 2025

8/10 Good

Jennis, San Diego

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had multiple rooms . The rooms and staff were clean. The main challenge our room had was the key card was not working the till the 2nd day mid day , and always required spending (wasting) 30 mins for security/hotel staff to get the door opened . Seems multiple families on the 7th floor had same issue. Buffet Food was good , but was very repetitive . The restaurant (Seafood Dinner) was very good. They actually helped accomodate a 15 person group and borthday celebrations with cake.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emad

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, food and amenities
Stayed 3 nights in Dec 2025

8/10 Good

Neva Milenka Crespo

Stayed 6 nights in Dec 2025

10/10 Excellent

eunice

The members of the staff were courteous.
Stayed 4 nights in Dec 2025

10/10 Excellent

Emad

Thank you
Stayed 3 nights in Dec 2025