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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property

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Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

On the beach, beach cabanas, sun loungers, beach umbrellas
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Garden
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
$545
$447 nightly
$545 total
Total with taxes and fees
Mar 23 - Mar 24

Explore the area

View in a map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪6 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

8.0 out of 10
Very good
(5 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

9.2 out of 10
Wonderful
(75 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

Premium bedding, down comforters, free minibar, in-room safe

Paradise Suite

9.8 out of 10
Exceptional
(39 reviews)
  • Garden view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite (Paradise)

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(75 reviews)
  • Ocean view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (PARADISE CHILL OUT )

Suite (PARADISE CHILL OUT ) | Premium bedding, down comforters, free minibar, in-room safe

Suite (PARADISE CHILL OUT )

  • Ocean view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT SWIM UP)

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite with Sea View

  • 376 sq ft
  • Sleeps 2

View all photos for Suite with internal view

Premium bedding, down comforters, free minibar, in-room safe

Suite with internal view

  • 322 sq ft
  • Sleeps 2

View all photos for Suite with internal view

Outdoor dining | 4 restaurants, breakfast, lunch, dinner served; international cuisine

Suite with internal view

  • 548 sq ft
  • Sleeps 4

View all photos for Suite with internal view

Premium bedding, down comforters, free minibar, in-room safe

Suite with internal view

  • 548 sq ft
  • Sleeps 4

View all photos for Suite with internal view

Premium bedding, down comforters, free minibar, in-room safe

Suite with internal view

  • 667 sq ft
  • Sleeps 2

View all photos for Suite with internal view

Premium bedding, down comforters, free minibar, in-room safe

Suite with internal view

  • 753 sq ft
  • Sleeps 4

View all photos for Suite with internal view

Premium bedding, down comforters, free minibar, in-room safe

Suite with internal view

  • 699 sq ft
  • Sleeps 4

View all photos for Suite with internal view

Premium bedding, down comforters, free minibar, in-room safe

Suite with internal view

  • 699 sq ft
  • Sleeps 4

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Total with taxes and fees
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About the neighborhood

Puerto Morelos

With a stay at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This all-inclusive property is 8.3 mi (13.4 km) from Moon Palace Golf Club and 17.3 mi (27.8 km) from Delfines Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 6 min walk - 0.4 miles
  • Puerto Morelos Beach - 13 min drive - 6.5 miles
  • Moon Palace Golf Club - 15 min drive - 9.8 miles
  • Ojo de Agua Beach - 16 min drive - 8.1 miles
  • Puerto Morelos Town Square - 17 min drive - 8.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Le Chique - ‬6 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬5 min drive
  • ‪Lobby Bar - ‬4 min walk
  • ‪Mojito Bar - ‬6 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 148 individually decorated guestrooms, featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a health club, and karaoke. This property also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy international cuisine at The Beach House, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This property has 2 meeting rooms available for events. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
The Beach House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Frank & Lola's - This restaurant serves dinner only. Open daily.
Latino - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 601 out of 1039 reviews
Rating 8 - Good. 209 out of 1039 reviews
Rating 6 - Okay. 119 out of 1039 reviews
Rating 4 - Poor. 53 out of 1039 reviews
Rating 2 - Terrible. 57 out of 1039 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Cindy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Just finished our trip at this resort. Overall it was great. The food is good at all the restaurants. The only problem with the food is you have to go into a restaurant to eat. There are no quick eat options. It would be great if they had a taco or burger stand near the pools to grab a quick bite while you are in the pool.  Room service is great also. There is 1 swim up bar. The rest of the bars you have to get out of the pool to get drinks. Every once in a while the bartender will bring you drinks. Make sure you are tipping well and they will take care of you. If you want chairs at the main two pools reserve them early. Most people get up before 7 to reserve chairs. There are not very many pool chairs. That’s probably the biggest complaint I have. Be prepared for the pools to be chilly but you get used to it quick. The beach is ok. Water is a dirty brown. Lots of seaweed but the staff keeps it cleaned up. The hammocks and floating beds are amazing. The staff was great. Joe merchants has a very limited selection. This is also where the coffee shop is. There is also a smoothie place open in the morning. The gift shop is very expensive. Don’t forget your sunscreen and aloe products.
Stayed 5 nights in Nov 2025

10/10 Excellent

Elizabeth Victoria, Scottsdale

Liked: Cleanliness, amenities, property conditions & facilities
Staff, resort amenities, atmosphere, decor.
Stayed 4 nights in Dec 2025

8/10 Good

laura K

Traveled with partner
Liked: Cleanliness, staff & service, amenities
So this place had its good and bad. Food selection was limited, especially the breakfast. I know it’s a small resort but eggs/ French toast/bacon gets really old. Rita’s tacos was okay. The Italian restaurant we were only able to get in to one of the days, seems like that’s where everyone wanted to go. It wasn’t even very crowded, I would hate to imagine it when it’s full capacity. Beach was terrible. Dark murky, sand was like walking in a river. Not the resort’s fault completely, but just the puerto Morelos area anymore. Staff was awesome! Abdiel and Mario were great, the staff all seems happy which I love. Grounds were nice and pools clean. Not much in the way of entertainment, definitely more of a VERY chill/older person place. We upgraded our room to the suite and loved it. Housekeepers did a great job. The takeaway- will I go back? No. But if someone loves the smaller resort and is a creature of habit with food, then I recommend this place for that.
Stayed 5 nights in Dec 2025

8/10 Good

Arjan, Duluth

Stayed 6 nights in Nov 2025

8/10 Good

Konnor

Room was clean, staff was friendly, food was good, I
Stayed 7 nights in Nov 2025

8/10 Good

Annette

Stayed 3 nights in Nov 2025

10/10 Excellent

Amin

Everything was Great and
Stayed 5 nights in Nov 2025

10/10 Excellent

Tony Carmen

Liked: Cleanliness, amenities, property conditions & facilities
All of the above . This resort by far has my favorite time in Mexico
Stayed 10 nights in Nov 2025

8/10 Good

James Douglas

Stayed 5 nights in Dec 2025

8/10 Good

Borzou

Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 4 nights in Nov 2025

6/10 Okay

Calib

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The food is good but not many options. Beach was nice. Very quiet with no entertainment.
Stayed 5 nights in Nov 2025

10/10 Excellent

Xiaohui

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean, staff are very friendly and helpful, food is good except for less options. We love the swimming pools around the resort, very nice!
Stayed 6 nights in Nov 2025

8/10 Good

Jamese

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very kind and attentive staff, all amenities were as promised. Well kept beach
View of the beach pier
Stayed 6 nights in Nov 2025

8/10 Good

Madison Danielle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room incredibly clean!
Stayed 7 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and the resort was very clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

Teri M

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this resort. It’s not too big, the beach is beautiful, food is good, the Compass bar is amazing (thank you Miguel for exceptional cocktails) activities are so fun, and the staff is great.
Stayed 8 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Steven

Stayed 4 nights in Nov 2025

10/10 Excellent

Hardy Adrian

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
As always, Margaritaville and its staff were phenomenal!
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen James

Stayed 7 nights in Nov 2025

10/10 Excellent

Miyata

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Concierge Was amazing. Was able to provide and assist with all my needs and exceeded my expectations.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kapra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the trip incredible! Emilio, Manuel, Antonio, Ricardo...awesome service
Stayed 5 nights in Sep 2025

10/10 Excellent

Danica

The staff was amazing,
Stayed 7 nights in Oct 2025

10/10 Excellent

Sharon Anne

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and all of the staff were so delightfully helpful. The low season is definitely quiet and relaxing, but all amenities are available, maintained, and used.
Stayed 7 nights in Oct 2025