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InterContinental Presidente Cancun Resort by IHG

5.0 star property

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Photo gallery for InterContinental Presidente Cancun Resort by IHG

2 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Body treatments, beach massages, body wraps, body scrubs, facials
Signature Suite, 1 King Bed, Oceanfront | Terrace/patio
Sundeck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$300
$246 nightly
$300 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪6 min walk‬
  • Place, Cancun Convention Center
    ‪11 min walk‬
  • Place, Forum Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Ocean View (Club Floor)

Room amenity

Premium Suite, 1 King Bed, Ocean View (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, Lagoon View (Lagoon View)

View from room

Room, 1 King Bed, Club Lounge Access, Lagoon View (Lagoon View)

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • Lagoon view
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(47 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Oceanfront

Signature Suite, 1 King Bed, Oceanfront | Premium bedding, down comforters, minibar, in-room safe

Signature Suite, 1 King Bed, Oceanfront

  • Partial sea view
  • 1658 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Room amenity

Classic Room

9.0 out of 10
Wonderful
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Accessible

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(15 reviews)
  • Lagoon view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • Partial ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed (Coral)

  • Sea view
  • 2153 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Lagoon View

  • Hill view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(40 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Lagoon View

Classic Room, 2 Queen Beds, Club Lounge Access, Lagoon View | Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds, Club Lounge Access, Lagoon View

8.6 out of 10
Excellent
(4 reviews)
  • Lagoon view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), InterContinental Presidente Cancun Resort by IHG is within a 5-minute drive of Tortuga Beach and Langosta Beach. .This beach resort is 2 mi (3.2 km) from Cancun Convention Center and 3.6 mi (5.8 km) from La Isla Shopping Mall.
View more Resorts in CancunOpens in a new window

What's nearby

  • Plaza Caracol Mall - 6 min walk - 0.4 miles
  • Cancun Convention Center - 11 min walk - 0.6 miles
  • Caracol Beach - 12 min walk - 0.7 miles
  • Forum Beach - 14 min walk - 0.8 miles
  • Tortuga Beach - 4 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬1 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪El Patio - ‬6 min walk
  • ‪Ólio Mediterranean Cuisine - ‬6 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Make yourself at home in one of the 300 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 5 hot tubs, and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Le Cap, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the beach bar. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 8142 square feet (756 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.95 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1025 out of 1505 reviews
Rating 8 - Good. 297 out of 1505 reviews
Rating 6 - Okay. 89 out of 1505 reviews
Rating 4 - Poor. 50 out of 1505 reviews
Rating 2 - Terrible. 44 out of 1505 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect except the room fridge didnt cool well enough.
Stayed 5 nights in Apr 2026

8/10 Good

grace, Peoriaaz

Liked: Cleanliness
Disliked: Amenities
Hotel was beautiful but very dated
Stayed 1 night in Oct 2025

10/10 Excellent

Adil

Stayed 4 nights in Jan 2026

10/10 Excellent

Raphael David

Stayed 6 nights in Jan 2026

10/10 Excellent

Dassi

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean room, beautiful pool and beachfront
Stayed 3 nights in Jan 2026

10/10 Excellent

Soomin

Stayed 6 nights in Jan 2026

2/10 Terrible

ian

Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. They didn't have the room I booked with two beds available which probably deserves 4 stars but they offered other amenities to make up for it. Food was above average. Great beach.
Stayed 3 nights in Jan 2026

10/10 Excellent

Stacy L, Keller

Stayed 4 nights in Dec 2025

6/10 Okay

Samina

Stayed 9 nights in Dec 2025

10/10 Excellent

Louise I

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Pool and beach area were so convenient and well kept. Would absolutely stay here again!
Stayed 6 nights in Dec 2025

10/10 Excellent

mark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
clean room, towels provided twice a day (during room cleaning and towel refresh around supper), bottled water every day,... Staff very pleasant and helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Miguel, San Antonio

Stayed 6 nights in Dec 2025

10/10 Excellent

Kenel, Syracuse

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here with my elderly parents and two teen boys. We initially did not like our rooms, but after contacting the hotel, they were able to move us. We all had a amazing time! There is something for every age group. The hotel has thought of literally everything to make the trip pleasant and enjoyable. Best of all the beach has very gentle waves owing to it's location on Cancun. We've stayed at other resorts along the main strip, and while those hotels are nice, the waves are very strong and made it difficult (and dangerous) for my children to safely swim in the ocean.
Stayed 4 nights in Jan 2026

10/10 Excellent

Loretta Ho, Concord

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every staff member was friendly and helpful. Resort was beautiful and peaceful. Food was good. We truly enjoyed our stay!
Stayed 3 nights in Jan 2026

8/10 Good

Fatima Barbosa dos Santos

Traveled with family
Liked: Cleanliness
The room was clean, and the staff are great.
Stayed 5 nights in Dec 2025

10/10 Excellent

Steven Christopher

Stayed 4 nights in Dec 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are beautiful and the club lounge is fantastic. The building and rooms are a little dated but really good value overall.
Stayed 5 nights in Dec 2025

10/10 Excellent

luis, houston

Stayed 1 night in Dec 2025

10/10 Excellent

roksana

Liked: Cleanliness, staff & service, amenities
Originally everything went wrong Andreas bad. The room was not what we were told would be, the night staff at the desk was lying and insisting that our room was not garden view while we were told it was. However the next day the manager by the name of Alex changed everything. He was very polite. He tried everything he could to help us. He assured us that he will look for a garden view room and as soon as there is an opening he will transfer us there. Which he did! In less than one day he found us a room with a beautiful garden and ocean view.we were so delighted and on top of it the next day he surprised us and sent a basked of fruit and chocolate to our room to make up for any inconvenience that originally we had to go through. I was so upset the first night that was planning to write a bad review for the hotel but Alex saved the hotel from the bad review and made our stay a pleasant stay. I highly recommend him to get a promotion or raise!
Stayed 8 nights in Dec 2025

8/10 Good

Dell

Stayed 1 night in Dec 2025

10/10 Excellent

shudong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. The room keeper clean the bathroom and give the towels at least two times a day. Very convenient to go to beach directly and have heated pool, jet tubes. Many beach chairs for free use.
Stayed 5 nights in Dec 2025

10/10 Excellent

Soma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideal for families, and has a great spa.
View from the bedroom
Beach view
Stayed 4 nights in Dec 2025

10/10 Excellent

jenny

Stayed 9 nights in Dec 2025

8/10 Good

José Luis

Liked: Cleanliness, property conditions & facilities
Excelentes instalaciones de playa
Stayed 5 nights in Dec 2025