See all properties

Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

Room service - dining
Property video
Superior Two Bedroom Presidential Suite, Ocean View | Terrace/patio
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Superior Deluxe Ocean View, King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

$727
$597 nightly
$727 total
Total with taxes and fees
Dec 18 - Dec 19

Explore the area

View in a map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪19 min walk‬
  • Place, El Rey Ruins
    ‪3 min drive‬
  • Place, Delfines Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Junior Suite, Ocean View, King Size Bed

Superior Junior Suite, Ocean View, King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Junior Suite, Ocean View, King Size Bed

8.4 out of 10
Very good
(5 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite Junior with Sea View

  • 570 sq ft
  • Sleeps 4

View all photos for Suite with Partial Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite with Partial Sea View

  • 570 sq ft
  • Sleeps 2

View all photos for Superior Governor Suite, Partial Ocean View, King Size Bed

Superior Governor Suite, Partial Ocean View, King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Governor Suite, Partial Ocean View, King Size Bed

  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidential with Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite Presidential with Sea View

  • 1377 sq ft
  • Sleeps 4

Superior Honeymoon Suite

  • Sleeps 2

View all photos for Superior Two Bedroom Presidential Suite, Ocean View

Superior Two Bedroom Presidential Suite, Ocean View | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Two Bedroom Presidential Suite, Ocean View

  • 570 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Junior Suite, Ocean View, Two Double Beds

Superior Junior Suite, Ocean View, Two Double Beds | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Junior Suite, Ocean View, Two Double Beds

  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Honeymoon Suite, Ocean View, King Size Bed

Superior Honeymoon Suite, Ocean View, King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Honeymoon Suite, Ocean View, King Size Bed

8.8 out of 10
Excellent
(6 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View

  • Sleeps 2

Superior Junior Suite Ocean View - King Size Bed

  • Sleeps 2

View all photos for Superior Deluxe Ocean View, King Size Bed

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View, King Size Bed

9.6 out of 10
Exceptional
(65 reviews)
  • 435 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Junior Suite Ocean View - Two Double Beds

  • Sleeps 4

Superior Two Bedroom Presidential Suite

  • Sleeps 4

View all photos for Superior Governor Suite

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Governor Suite

  • Sleeps 2

View all photos for Room Standard with Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Room Standard with Sea View

  • 430 sq ft
  • Sleeps 2

View all photos for Room Superior with Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Room Superior with Sea View

  • 570 sq ft
  • Sleeps 2

View all photos for Suite Junior with Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite Junior with Sea View

  • 570 sq ft
  • Sleeps 2

Superior Deluxe Ocean View-Book 4 Nights, Get 2 Nights At Punta Cana

  • Sleeps 2

View all photos for Superior Deluxe King Room With Ocean View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Deluxe King Room With Ocean View

  • Sleeps 2

Similar properties

Exterior
Live Aqua Cancun - Adults Only - All-Inclusive
  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
4.6 out of 5, Wonderful, 1,897 reviews
$599 nightly
The price is $729
Jan 3 - Jan 4, 2026
Total with taxes and fees
Live Aqua Cancun - Adults Only - All-Inclusive

About the neighborhood

Cancun

With a stay at Sun Palace Cancun - Adults Only - All-inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within a 5-minute drive of Delfines Beach. .This all-inclusive property is 4.8 mi (7.8 km) from La Isla Shopping Mall and 10.6 mi (17.1 km) from Moon Palace Golf Club.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 19 min walk - 1.0 mile
  • El Rey Ruins - 3 min drive - 1.6 miles
  • El Rey Ruins Trailhead - 3 min drive - 1.6 miles
  • Delfines Beach - 3 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Royal Solaris Cancun - ‬7 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪La Estancia - ‬5 min drive
  • ‪Sun Palace - ‬1 min walk

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Adults-only beachfront property with 3 outdoor pools
Sun Palace Cancun - Adults Only - All-inclusive offers 247 accommodations with free minibar items and safes. Rooms open to balconies. Beds feature down comforters. Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 247 guestrooms featuring free minibar items and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at La Tratto, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 11:30 AM.
La Tratto - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Aurora - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Fuego - This restaurant specializes in Latin American cuisine and serves dinner only. Reservations are required. Open daily.
Thai - This restaurant serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-000965/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Reviews

Sun Palace Cancun - Adults Only - All-inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 740 out of 1000 reviews
Rating 8 - Good. 153 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

Reviews

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thai Restaurant was amazing
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian Joseph

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved it! My first time in Cancun was very enjoyable, thanks in part to a very beautiful place called sun palace.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there with the hubby. Very relaxing and quiet. Not a party scene, but they have an entertainment staff and they were wonderful. Food was amazing. Service was excellent. We will be back.
Stayed 5 nights in Aug 2025

10/10 Excellent

HEINRICH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas Allen

Stayed 6 nights in Aug 2025

6/10 Okay

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very aggressive and wouldn’t leave us alone
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria Loraine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional resort. Exceptional staff, Gabriel, Eric, Steven, Daniel, Mario!!🙌
Stayed 3 nights in Aug 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Getaway

The palace is the place to stay when u go on vacation. Everything is so perfect. I recommend 10x over.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mario Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and helpful. We were celebrating our anniversary and they brought us chocolate covered strawberries, as well as a volcano cake at the Thai restaurant.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 3 nights in Jul 2025

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best thing about Sun palace is the wait staff and bartenders, They were fantastic! The resort was clean. Food was ok. The bad part is the front desk agents are super pushy and use super pushy sales tactics to try and get you to go and try other resorts and book things. We got there and was sat down and hammered on going to a 90 minute thing. They even went so far as to call our room to remind about that, rather then checking on our stay. One lady said we had to bring each of our IDs and credit cards. It was overbearing and because of that we won’t go back. It’s sad, because we had such a great time with the waitstaff and how friendly and informative they were.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Yandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and wonderfull
Stayed 6 nights in Jul 2025

10/10 Excellent

Tijuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4th trip to Sun palace. Our anniversary dinner on the beach was very romantic. The food was fantastic as always, however we were not to fond of the changes to the Fuego menu. Bring back the bacon wrapped chicken, please...... We visited Trattoria twice for the chicken masala and impeccable service. Sun palace feels like home to us and we cannot wait to see everyone again next year!
Stayed 5 nights in Jul 2025

10/10 Excellent

Amrinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was too good with a lot of options, dinning restaurants are awesome, room and bedding comfort top class, only thing is this hotel is not for party liking or vibe for younger people. It’s more of a relaxed calm and comfortable luxurious experience
Stayed 1 night in Aug 2025

10/10 Excellent

Jacolbey

Traveled with family
Liked: Amenities, property conditions & facilities
Overall great experience but wish restaurants were open more.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacoba J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellent, restaurants very professional and absolutely an amazing experience how staff treated us, very unique. We had King size bed, very nice, the rooms were perfectly kept up thru our stay, and we were spoiled. Sun Palace is the best we had ever been to. Will go again for sure.
Huge turtles come out at night and lay eggs in sand, they weigh between 400 and 600 pounds.
Stayed 7 nights in Jul 2025

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the waves were so big we couldn’t get in the ocean until the last day. That’s a big deal if I can’t swim thats a deal breaker.
Stayed 3 nights in Jul 2025

2/10 Terrible

Trina Ann

Traveled with family
We did a quick 3 night weekender. Checked in friday mid-day and went to Fuego first night. Wife woke up with projectile vomiting and it lasted 20 hours. Doctor came (at our expense) and determined the obvious. Food poisoning. Even after front desk summoned the Dr. no one checked on us, offered any help, nothing. We just had to wait around in our room for our ground transportation to show up, which never did. So we had to hire a taxi. However the sales pitch people called our room over and over. We have been on many trips but I wouldn't go back to this place for free. Pick another place, there are many nice ones.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vanina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo. Solo me gustaría tuviese mas opciones de gastronomía. Mas variada. Pero todo el resto un 10!👌
Hermosa vista❤️
Stayed 5 nights in Jul 2025

10/10 Excellent

Dolores Erica

Stayed 5 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Richa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best service I have ever had at a at an all inclusive resort. Jonathan for the entertainment was exceptional!! Juan at breakfast was extremely accommodating!! Alexander at the Tai restaurant was one of the best waiters I have ever had!! Will return for another visit before the end of the year.
Stayed 4 nights in Jul 2025