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Hotel Chi Ibal Hu Cancun

2.0 star property

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Photo gallery for Hotel Chi Ibal Hu Cancun

Deluxe Studio Suite, 1 King Bed | Individually decorated, individually furnished, free WiFi, bed sheets
Exterior
Deluxe Studio Suite, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets
Deluxe Studio Suite, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets
Reception

Reviews

5.2 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
$32
$23 nightly
$32 total
Total with taxes and fees
Feb 26 - Feb 27

Explore the area

View in a map
C. 35 Nte. 63, Cancun, QROO, 77513
  • Place, Mercado 23
    ‪12 min walk‬
  • Place, Las Palapas Park
    ‪16 min walk‬
  • Place, Plaza 28
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, 1 King Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 2 Twin Beds

Deluxe Studio Suite, 2 Twin Beds | Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, 2 Twin Beds

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Suite, Multiple Beds

Deluxe Studio Suite, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, Multiple Beds

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Studio Suite, 1 Double Bed

Deluxe Studio Suite, 1 Double Bed | Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, 1 Double Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Cancun

With a stay at Hotel Chi Ibal Hu Cancun in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. .This hotel is 9.1 mi (14.6 km) from La Isla Shopping Mall and 10.7 mi (17.3 km) from North Beach.

What's nearby

  • Mercado 28 - 11 min walk - 0.6 miles
  • Mercado 23 - 12 min walk - 0.7 miles
  • Las Palapas Park - 16 min walk - 0.9 miles
  • Plaza 28 - 18 min walk - 1.0 mile
  • Cancun Mall - 4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Mr. Lunch - ‬8 min walk
  • ‪El Pocito - ‬2 min walk
  • ‪Las Tortas de Cochinita - ‬1 min walk
  • ‪CLIPPER IV. El Popular Chino Chavez - ‬3 min walk
  • ‪Quesadillas y Huaraches la Torcasita - ‬9 min walk

About this property

Hotel Chi Ibal Hu Cancun

Hotel Chi Ibal Hu Cancun offers 22 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided once per stay.
Make yourself at home in one of the 22 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Chi Ibal Hu Cancun Hotel
Hotel Chi Ibal Hu Cancun Cancun
Hotel Chi Ibal Hu Cancun Hotel Cancun

Hotel Chi Ibal Hu Cancun Reviews

Reviews

5.2
Rating 10 - Excellent. 40 out of 181 reviews
Rating 8 - Good. 25 out of 181 reviews
Rating 6 - Okay. 22 out of 181 reviews
Rating 4 - Poor. 10 out of 181 reviews
Rating 2 - Terrible. 84 out of 181 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesus Jorge

Stayed 2 nights in Oct 2025

10/10 Excellent

Jesus Jorge

Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus Jorge

Stayed 1 night in Oct 2025

8/10 Good

Jesus Jorge

Liked: Amenities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesus Jorge

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Sep 2025

2/10 Terrible

Hortencia

Disliked: Cleanliness, amenities, property conditions & facilities
They didn’t give me soap, no hot water but worse of all, no soap to shower.. no functioning tv, only netflix with a block that wont let you log in.. unsafe area
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Jesus Guillermo

Disliked: Staff & service
water and lights went out and they didn’t have a ETA. So had to bird bath before leave so I can catch my flights
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

VICTOR, PEMBROKE PINES

Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Thad

Stayed 1 night in Mar 2025

2/10 Terrible

Grant

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for… just pay more. You can find a nice hotel for $50 a night. Don’t stay here.
Stayed 1 night in Jul 2024

2/10 Terrible

mario

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in deplorable condition and look nothing like the photos provided
Stayed 7 nights in Jun 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Words do not describe!

Our stay was scheduled for 2 nights but lasted approx 45min. Hopeing hotels.com will make It right with a full refund. Walked into the room grabbed the A/C remote to turn on some air and it was covered in ants. Then I noticed ants on the shelf the remote was on and they were scattering. Then I Inspected the room and noticed there were no pillows and ants crawling on the bed. Walked into the bathroom and it appeared like the toilet hadn’t been flushed from someone previously, attempted to flush it and the toilet was broken. I went back down to the lobby to tell the desk worker about the issues and request a refund, he said I needed to reach out to Expedia. Then I reached out to hotels.com on the online chat because my phone does not work internationally, about the issue and they attempted to contact the property which had no luck even though the receptionist was laying on the couch in the lobby. As I stood in the room(because was to grossed out, to touch anything, by the amount of ants everywhere). Needless to say they just credited me $25 of one cash (or what ever it’s called) for the nights and I was on my own to find a room for the night. Keep in mind this is now 1am in downtown Cancun.
Stayed 2 nights in Jul 2024

6/10 Okay

Rocky

Disliked: Property conditions & facilities
Staff are nice.
Stayed 4 nights in May 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do Not Stay Here. Really terrible
Stayed 2 nights in Apr 2024

2/10 Terrible

Maria, Carmichael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel , no elevator,no handicap accessible , small twin beds ,no working Ac unit , garbage and dead plants outside ,only showered,but left to get a better hotel in a hood safe area
Stayed 2 nights in Mar 2024

10/10 Excellent

Vivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the smell air smell nasty
Stayed 2 nights in Mar 2024

8/10 Good

Vivia

Traveled with family
Liked: Staff & service, amenities
It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita
Stayed 2 nights in Mar 2024

10/10 Excellent

Vivia

Liked: Cleanliness, staff & service
Shops are nearby
Stayed 3 nights in Feb 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the service outstanding. The hotel is a simple place, no fluff, perfect for an overnight stay.
Stayed 1 night in Feb 2024

6/10 Okay

Samuel Wilson

Stayed 7 nights in Feb 2024

2/10 Terrible

Jerome

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs, dirty, no hot water, 1 towel half used shampoo was not at the Beach as advertised and changed Hotels 2 days prior to checkout, therefore want my money back.
Stayed 4 nights in Feb 2024

2/10 Terrible

benjamin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thé picture in the add is far from reality. The place is in super bad shape. Even the towel that I got had several holes, I could pass my hand thru the towel. There was mold and smelled humidity. thought it was a joke but cameras never showed up so it was real crap.
Stayed 1 night in Jan 2024