When you stay at Hilton Cancun, an All-Inclusive Resort in Cancun, you'll be by the ocean, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach property is 14.2 mi (22.8 km) from Delfines Beach and 17.8 mi (28.7 km) from La Isla Shopping Mall.
What's nearby
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.2 miles
Arrecife de Puerto Morelos National Park - 1 min drive - 0.2 miles
Grand Outlet Riviera Maya - 13 min drive - 4.2 miles
Xoximilco - 14 min drive - 4.9 miles
Moon Palace Golf Club - 14 min drive - 5.3 miles
Getting around
Cancun Intl. Airport (CUN) - 18 min drive
Restaurants
Agave Mexican Cuisine - 17 min drive
the cave - 17 min drive
Grand Lobby Bar - 14 min drive
Boulangerie - 15 min drive
Grand Central Buffet - 15 min drive
About this property
Hilton Cancun, an All-Inclusive Resort
Luxury property on the beach, with 2 outdoor pools
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.
A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 714 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The property also offers 24-hour room service. Relax with a refreshing drink at the bar/lounge, the swim-up bar, or one of 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Azulinda Lobby Bar - Onsite lobby lounge.
Azulinda Market & Cafe - Onsite café. Open 24 hours. Open daily.
Vela Food Hall - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Luce - This restaurant serves dinner only. Open daily.
Maxal - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.
All inclusive details
All-inclusive room rates at Hilton Cancun, an All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues
Land activities
Fitness facilities
Volleyball
Kids club
Lessons/classes/games
Aerobics
Water fitness
Yoga
Entertainment
Access to onsite nightclubs
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured valet parking on site
Food and drink
2 poolside bars
A bar/lounge
A coffee shop/cafe
A restaurant
A swim-up bar
Couples/private dining
Private picnics
Snack bar/deli
Restaurants on site
Azulinda Lobby Bar
Azulinda Market & Cafe
La Luce
Maxal
Vela Food Hall
Things to do
2 outdoor pools
24-hour gym
Arcade/game room
Children's pool
Free children's club
Free water park
Kayaking
Outdoor pool (guest access)
Paddleboard
Playground
Splash pad
Steam room
Waterslide
Family friendly
2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free rollaway/extra bed
Free water park access
Laundry facilities
Playground
Snack bar/deli
Splash pad
Trampoline
Waterslide
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Meeting rooms
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (47 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
7 floors
Banquet hall
Built in 2021
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Free rollaway/extra bed
Hypo-allergenic bedding
Bathroom
Bathrobes
Hair dryer
Towels provided
Food and drink
24-hour room service
Coffee/tea maker
More
Air conditioning
Connecting rooms available
Desk chair
Electrical adapters
Iron/ironing board
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 1540 per accommodation (varies based on length of stay)
Welcoming dogs only
1 total (up to 51 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free rollaway/extra beds
Property payment types
Important information
Optional extras
Pet fee: MXN 1540 per accommodation (varies based on length of stay)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property
Hilton Cancun, an All-Inclusive Resort Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel unde new management make a difference in the services and the experience. This hotel has excellent activities for kids and adults. The coffe station in the lobby is amaizing. I spent the best vacation in my live. Definitely I will come back with my family.
Este hotel es increible, el servicio la istalacion es impecable. El hotel esta bajo una nueva direccion que hace un diferencia del servicio. La habitaciones limpias, comodas. A mi llegada solicite una cuna y de manera eficiente estaba en la habitacion. ES un lugar seguro y el servicio de los restaurante, cafeterias, piscinas y hotel en general es insuperable.
The staff were all friendly. Did not feel like I was intruding when I approached them. The food options were good a nice variety plentiful. Was given the option to upgrade for a minimal amount and was so glad I did. My view of the sun rising each morning was indescribable as was my view of the pool and ocean. My room was clean and spacious. I celebrated an anniversary while there- imagine my surprise to receive a knock on my door only to see room service with a bottle of wine and chocolate covered strawberries for 2 compliments from the hotel!! If all Hiltons are managed like this I will look to them first for my future travel accommodations.