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Grand City Hotel Cancun - Near Market 28

3.5 star property

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Photo gallery for Grand City Hotel Cancun - Near Market 28

An outdoor seating area with tables and chairs, a pool, and hanging wicker lamps.
A modern living room with a large flat-screen TV, a wooden console table with candles, a sofa, and a view of a pool and outdoor area.
A modern hotel lobby with a glass facade, a dark brick wall with decorative metal art, and a wooden reception desk.
An outdoor dining area with multiple round tables set for service, a staircase, and a building entrance labeled "Grand City Hotel".
A swimming pool with tiled flooring, surrounded by lounge chairs and palm trees.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
The current price is $58
$44 nightly
$58 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
Av Yaxchilán 154 , Cancun, QROO, 77500
  • Place, Plaza 28
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Plaza Las Americas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a wooden headboard, a painting of a street scene, and wall-mounted lights.

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a wooden headboard, a painting of a street scene, and wall-mounted lights.

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

Double or Twin TWO BEDS

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Cancun

With a stay at Grand City Hotel Cancun - Near Market 28, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. .This hotel is 3 mi (4.9 km) from Cancun Mall and 8.2 mi (13.2 km) from La Isla Shopping Mall.

What's nearby

  • Cancun Cultural House - 5 min walk - 0.3 miles
  • Plaza 28 - 6 min walk - 0.4 miles
  • Las Palapas Park - 10 min walk - 0.5 miles
  • La Sagrada Familia Parish - 12 min walk - 0.7 miles
  • Plaza Las Americas - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪IHOP - ‬6 min walk
  • ‪Vips - ‬5 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Route 666 Bikers Bar - ‬1 min walk

About this property

Grand City Hotel Cancun - Near Market 28

Grand City Hotel Cancun - Near Market 28 offers 18 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 18 air-conditioned rooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 160 for adults and MXN 160 for children

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 160 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 002-025-001872/2026

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Grand City Hotel Cancun
Grand City Hotel
Grand City Cancun

Grand City Hotel Cancun - Near Market 28 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 451 reviews
Rating 8 - Good. 136 out of 451 reviews
Rating 6 - Okay. 50 out of 451 reviews
Rating 4 - Poor. 20 out of 451 reviews
Rating 2 - Terrible. 14 out of 451 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Sharon Malig

Liked: Cleanliness, property conditions & facilities
A good spot hotel close for everything!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, good location.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Fernando

Liked: Cleanliness, amenities
Nice stay. Thanks.
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Iván Jacinto

Liked: Cleanliness
It was good a little bit noisy but good stay!
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Restaurant was not open. No staff. Pool is very tiny and shallow. Terrace area does not get much sun. Bonus room is very big.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay in
Stayed 1 night in May 2024
Verified

6/10 Okay

Prabhdeep

Room and hotel was decent. Staff was also nice. But their Hotel Cafeteria timing was from 6 Am to 2 PM but almost all of days cafeteria was closed at 9 AM or they never opened it. And there is a metallic band bar next door who play loud music until 2-3 AM which was pretty loud and disturbing.
Stayed 8 nights in Dec 2025
Verified

6/10 Okay

Christine

Liked: Staff & service
No alcohol permitted on the property. The staff and cleanliness of the building and rooms - all good. It seems to be aiming for Mexican business travelers. Not the home base we were planning on.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Raymond Josue

Liked: Cleanliness, amenities, communication
Great Friendly Staff, Pool, Clean ROOM Hotel, Good Breakfast.
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall choice for a night. A bit dark and felt like a "night spot". Quiet when we were there. Good price.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Justa

Yes
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jiyoung

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and very clean
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jesse G

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean handy to amenities friendly staff 😀
Verified

10/10 Excellent

Sindre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

My friends and I stayed a couple of nights at this hotel while exploring the areas around Cancun. Great value for money, at a nice location in downtown Cancun!
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Misael

Liked: Cleanliness, amenities, property conditions & facilities
Nice small hotel in centric downtown close by a 24hrs Walmart for the midnight munchies. Room was equipped with working AC unit, mini fridge and big smarttv.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Maria Gisela Mercado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff and access to places I want to go to
Stayed 3 nights in Feb 2024
Verified

2/10 Terrible

Issac

Disliked: Cleanliness, amenities
The lady at the front desk was polite. I put my stuff down in the room ran to the grocery store and when I got back and had a chance to try and turn on the hot water and get things situated I was like what is that smell, the ac was not on, it was musty and it was pretty rough. It was like similar to a super 8 in the hood in the US. I went to the front desk and said I can’t stay here.. I left. Hotels.com says since they couldn’t reach the hotel to confirm I left. I had to pay for my entire stay.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable price, great service!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a hidden gem. My daughter and I truly enjoyed our stay it was nice and quiet.
Stayed 8 nights in Dec 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, communication
The people are wonderful and very helpful!!!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Deaunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Our stay at Grand city hotel. Everyone was so nice and welcoming. It's a bar a few buildings down where you can sit outside and listen to some nice rock music. The whole vibe was good, they kept the property very clean, every day they were cleaning. We will be back and will stay with Grand City hotel again and again!!!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

DONGYONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's so kindly.
Stayed 2 nights in Feb 2024