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Hotel & Beach Club Ojo de Agua

3.0 star property

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Photo gallery for Hotel & Beach Club Ojo de Agua

Exterior
Breakfast, lunch and dinner served
Exterior
Exterior
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
5 Av Javier Rojo Gomez, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪2 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Ocean View

7.0 out of 10
Good
(21 reviews)
  • Ocean view
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

Deluxe Room, 2 Double Beds, Partial Ocean View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

1 bedroom, iron/ironing board, free WiFi

Deluxe Room

  • 208 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Partial Ocean View

1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Partial Ocean View

  • Partial ocean view
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool, sun loungers
Hotel Ojo de Agua
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 1,000 reviews
Hotel Ojo de Agua

About the neighborhood

Puerto Morelos

When you stay at Hotel & Beach Club Ojo de Agua in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach. .This beach hotel is 12.3 mi (19.9 km) from Moon Palace Golf Club and 13.2 mi (21.2 km) from Maroma Beach.

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.1 miles
  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Town Square - 6 min walk - 0.4 miles
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.4 miles
  • San Jose Catholic Parish - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Cantina Habanero - ‬3 min walk
  • ‪Peninsula - ‬4 min walk
  • ‪Don Ernesto's - ‬2 min walk
  • ‪Local Coffee + Shop - ‬3 min walk

About this property

Hotel & Beach Club Ojo de Agua

Hotel & Beach Club Ojo de Agua offers 20 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Beach Club Ojo de Agua serving guests of Hotel & Beach Club Ojo de Agua. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beach Club Ojo de Agua - This family restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 for adults and MXN 250 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Beach Club Ojo de Agua

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground
  • Snorkeling
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 900 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

TAFFEIT Beach Hotel
Arena Beach Oceanfront
& Club Ojo Agua Puerto Morelos
Capital O Hotel Arena Beach Club
Hotel & Beach Club Ojo de Agua Hotel
Hotel & Beach Club Ojo de Agua Puerto Morelos
Hotel & Beach Club Ojo de Agua Hotel Puerto Morelos

Hotel & Beach Club Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 217 out of 673 reviews
Rating 8 - Good. 208 out of 673 reviews
Rating 6 - Okay. 108 out of 673 reviews
Rating 4 - Poor. 66 out of 673 reviews
Rating 2 - Terrible. 74 out of 673 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Manon

Stayed 4 nights in Nov 2025

8/10 Good

MARIO

Stayed 4 nights in Nov 2025

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was horrible
Stayed 2 nights in Nov 2025

6/10 Okay

maria

Liked: Staff & service
Disliked: Cleanliness, amenities
amenities were not clean or well maintained, the beach recliners were old and smelled, but the staff was courteous and breakfast good!
Stayed 3 nights in Nov 2025

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near the beach. However, the resraurant food is not great.
Stayed 2 nights in Nov 2025

2/10 Terrible

Charles

Disliked: Property conditions & facilities, room comfort
Room 301 on main floor horrible. Huge amount of noise. 1 table lamp no switch, broken shade. Only way to switch was unplug. Fridge old and didnt fit compartment. Made constant noise. AC noisy except at low speed. Zero privacy, "patio" totally not private - more a public walkway to the beach. Huge piles of laundry gathered right at our front door. Bathroom: shower hanging by a thread, soap wouldnt pump, sewer gas smell. No real ventilation: bth window blocked, no screen on slider. Curtains kept closed or everyone walking by can see into room. Worst hotel room I ever had.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 7 nights in Oct 2025

6/10 Okay

Terryl

Liked: Cleanliness
Room was basic but clean
Stayed 1 night in Oct 2025

2/10 Terrible

Clair

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stay away from this place no water,no hot water,staff was rude (except Stephanie) seem to be a place for employees friends to hang out.there was a big man who didn't do a thing except eat and harass people. The only good thing is the beach
Stayed 9 nights in Oct 2025

4/10 Poor

Eunice

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms and hoyel are very different to the pictures in the advertisement. Property has 5 parking spots only. Rain water gets in the stairs which make then unsafe, the entrance to rooms with sea view is hidden, very narrow, unsafe and water forms a big puddle in the entrance, furniture and rooms are very old and the property maintenance is awful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time. Very friendly staff. Loved our stay
Stayed 7 nights in Sep 2025

10/10 Excellent

Melissa Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment you walk in your greeted by very friendly staff Fernando was very nice. The room was clean and housekeeping came in every day which I love. There are many dining options within walking distance. The view of the beach is amazing literally can sit on your porch and just take in the views. It’s very lively on the weekends. I will be back again. This was my second time staying at Ojo de Agua. They also have transportation services for a fee but it’s worth it. Thank you again to all the staff for making my trip relaxing.
View from restaurant on site.
The beach in front of the hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Pragna

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Overall it was good, but they did not have bathroom mats, no shower gel. It was literally the same as hand soap. No drinking water facility in the room. For the price it was ok. But not really satisfied.
Stayed 4 nights in Aug 2025

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay in Puerto Morelos

great place, very well located at the beach. The rooms are nice. The restaurante service was very good and also it had very good prices overall!
Stayed 1 night in Aug 2025

2/10 Terrible

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is located near the beach but extremely neglected. Smelly rooms with bugs in them, dirty linens on the beds and rude staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho mi estadía , limpiaban el cuarto todos los días , deberían implementar plancha de ropa pero de ahí todo lindo .
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa, Collingwood

Traveled with partner
Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Jul 2025

2/10 Terrible

Erin, Colorado Springs

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Amenities
I love staying here at Ojo de Aqua Beach Club!
Stayed 1 night in Jul 2025

2/10 Terrible

Erin, Colorado Springs

Disliked: Cleanliness, amenities, property conditions & facilities
This property was not at all what I expected. It felt extremely outdated and broken. The room was not secure or safe, the sliding glass door had no lock, main door light shown all around edges, could easily be broken open; shower head only sprayed out of 8 holes, was salt water so I could not even wash my hair; only mirror was a tiny one above bathroom sink; AC would drip constantly into a puddle by the bed; bed was tiny and uncomfortable; no safe for valuables; the same dead flies in the main walkway for 4 days straight even after notifying staff; one restaurant; beach seating torn and in need or repair; would not stay here again or recommend to anyone!
Stayed 7 nights in Jul 2025

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We had a smooth check in / out process… staff was so friendly LOVED our view to the beach. Definitely was luxurious if thats what your looking for, however it was all wonderful and worth the money spent!!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2025

10/10 Excellent

federico Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente relación costo/beneficio

Great staying. Very close to the sea (walking). Excellent restaurant.
Stayed 5 nights in Jun 2025

8/10 Good

Eloy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. It was clean and the staff was very friendly. Our spot was looking at the beach and very comfortable
Stayed 3 nights in Jun 2025

6/10 Okay

thomas

Traveled with partner
Liked: Cleanliness, amenities
Where do I start. We had no hot water along with water pressure. The TV didn't work. Paid for an ocean view well on the 1st floor only thing we could see is a white wall outside the room. The walls were very thin and could hear all the water used from toilets showers etc since the plumbing for the waste water was in the room by the bed. It was very clean and the people were very nice. The beach was taken care of very well.
Stayed 1 night in Jun 2025