Compare Hotels with Room Service in Auburn

"Stay at your own risk. This place was rotten. I did not actually end up staying here. I requested- on line- as they tell you to do- to have 2 queens instead of a king. No response. They tell you to check the status of your request before you come. There is no direct number to the hotel on their website. I called the 800 number. Oh we can't help- transfer to someone else. Oh we can't help you have to call Expedia. They couldn't help but did provide a direct number to the hotel. Called and spoke to an alleged manager. He couldn't possibly help- we're all booked up- sorry. After a difficult conversation where I tried to get an answer why they tell you to make a request but have no intention of responding or honoring it, he reluctantly said he would go through reservations, "see what he could do" and call me back. This was at 10am. Having received no call back after several hours, I tried to cancel the reservation. Nope. I was past the alleged checkout time. Check in is at 3pm. This was at 1pm. How does that work? I made a reservation at another hotel, called my credit card company and disputed the charge for this room. Got a voicemail at 10pm saying they could not honor my request. Seriously? And this morning I get this email asking me how my stay was. Don't bother."

"Very nice room quit very clean. Staff was friendly and efficient with check in and out"

"Great hotel and great service. Breakfast is not included but that’s ok. Only thing I wasn’t a fan of is that the pool is central to all rooms so no privacy at all."

"Everything was perfect, will be staying here again!!"

"Door would not shut. Came back to my room and door was open no house keeping around"

"Great stay"