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Villa Tortugas

Property class: 2.5

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Photo gallery for Villa Tortugas

A pathway flanked by thatched-roof structures, palm trees, and potted plants.
A wooden sign with "Villa Tortugas Residence" and "PROPIEDAD PRIVADA" written on it.
A stone pathway leading to a pool area with lounge chairs and palm trees.
A hammock, a rock formation, and a pool in a tropical setting.
A room with two beds, a ceiling fan, an air conditioner, wall decorations, and a small table with a lamp.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
Carretera Federal Cancun-Tulum Km. 256, Rancho San Martin, Akumal, QROO, 77780
  • Place, Hekab Be Biblioteca
    ‪4 min drive‬
  • Place, Akumal Beach
    ‪4 min drive‬
  • Place, Akumal Ecological Center
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬

Room options

View all photos for Classic Double Room, 2 Queen Beds, Garden View

A bedroom with a blue wall, a bed with a patterned bedspread, a nightstand with a lamp, and a painting of a turtle.

Classic Double Room, 2 Queen Beds, Garden View

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Akumal

With a stay at Villa Tortugas in Akumal, you'll be within a 5-minute drive of Akumal Ecological Center and Akumal Beach. .This hotel is 3.9 mi (6.3 km) from Half Moon Bay and 4.3 mi (6.9 km) from Yal-ku Lagoon.

What's nearby

  • Hekab Be Biblioteca - 4 min drive - 2.9 miles
  • Akumal Beach - 4 min drive - 3.1 miles
  • Akumal Ecological Center - 4 min drive - 3.1 miles
  • Riviera Maya Golf Club - 6 min drive - 5.5 miles
  • Aktun Chen - 6 min drive - 5.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 66 min drive

Restaurants

  • ‪Pueblito Lindo - ‬4 min drive
  • ‪Aurum (Lobby Bar) - ‬6 min drive
  • ‪Oishi Japanese Restaurant - ‬4 min drive
  • ‪Lobby Bar White Sand - ‬6 min drive
  • ‪Adelita - ‬4 min drive

About this property

Villa Tortugas

Villa Tortugas offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and ceiling fans. These individually decorated and furnished accommodations have separate dining areas and include desks and kitchen islands. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 8 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Featured amenities include multilingual staff, microwave in a common area, and refrigerator in a common area. Planning an event in Akumal? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Books
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping (for a fee)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 646 square feet of conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 5 buildings
  • Built in 2008
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - November 2022

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Kitchen island
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and midnight
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 6 percent cleaning fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Itour Akumal Villas Tortugas Hotel
Villa Tortugas Residence Akumal
Villa Tortugas Residence B&B
Villa Tortugas Residence B&B Akumal
Villa Tortugas Residence Hotel Akumal
Villa Tortugas Residence Riviera Maya/Akumal, Mexico
Villa Tortugas Residence Hotel
Itour Villas Tortugas
Itour Villas Tortugas Hotel
Villa Tortugas Residence
Casa las Tortugas I Tour Akumal Hotel
Casa las Tortugas I Tour Hotel
Casa las Tortugas I Tour Akumal
Casa las Tortugas I Tour
Villa Tortugas Hotel
Villa Tortugas Akumal
Villa Tortugas Hotel Akumal
Casa de las Tortugas I Tour Akumal

Villa Tortugas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 48 reviews
Rating 8 - Good. 13 out of 48 reviews
Rating 6 - Okay. 1 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The little cabana has very comfortable bed, ac, kitchenette and hot shower! I think we had the best hot shower during our trip. I love the jungle with the duck. The pool was perfect. It is quiet and super relaxing. The breakfast was amazing, lots of choice! I really recommend this stop far away from the noise!
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Nouveau proprio, Angel, super sympa ainsi que toute son équipe, très bon petit déjeuner, nous étions déjà venu, c’est encore mieux qu’avant
Stayed 4 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Senior Angel was a great host with great accommodations, can definitely recommend this place!
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No tv but the staff was helpful with restaurant recommendations
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Akumal jungle hut

Neat little secluded place close to Akumal Beach. My only issue was getting checked in as my phone would not dial the hotel desk & no one came to the gate. Had to go next door & have them call for us.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La villa tortouga est un lieu d’une grande propreté rien à dire dessus
Stayed 4 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Me parece que es un lugar acogedor y la vegetaciĂłn que tiene lo hace agradable.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'endroit est magnifique tous les arbre et fleur attire les oiseaux et petit animaux tel que coati lezare et iguane. La piscine est impeccable, les gens sont absoluement gentil. La seule chose.que je changerais sont les chaises exterieures. Merxi mille fois aux hotes!
Stayed 6 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Very Quiet and Peaceful

Pleasant stay. Bed was a little more "firm" that I like, but I liked the accommodations. It was "hidden in the jungle", so very quiet and peaceful. The service was very good, although not much interaction. Internet was a little slow. Shower was hot enough, but not scalding. They even allowed me to use the washer and dryer.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Buena estancia

La alberca bien, las instalaciones y que estuviera con selva alrededor excelente. Muy bien los juegos de mesa. Solo la cama un incomoda.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Tout le confort nécessaire dans la chambre, hôtes présent mais discret. De plus pour se rendre aux chambres il faut traverser leur joli jardin très bien entretenu, piscine propre aussi. Tout était très bien
Stayed 4 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel situado en un entorno muy bonito. La habitación es básica pero con lo suficiente para tener una estancia agradable. Muy limpio. Si tengo que poner alguna pega sería la cama ya que no es del todo cómoda y el desayuno (muy básico). Pero en general lo recomendaría
Stayed 10 nights in Jun 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The stay was ok but no tv and no wifi sometime your staff five star
Stayed 7 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Einfach aber total okay

Leider konnten wir den Aufenthalt nicht wirklich genießen. Wir waren lediglich eine Nacht dort und es hat in Strömen geregnet. Allen Übels hatten wir noch einen Stromausfall am Morgen, d.h kein Wasser kein Licht da kein Zusätzlicher Generator vorhanden war. Alles in allem einfach aber total okay.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Las villas están en la selva a pie de carretera por lo que hay que estar al pendiente para poder localizarlas. Faltaría que tengan una cuna de bebé para los que viajemos con bebés. Tienen cocineta y area de tendido muy útil y una alberca pequeña pero limpia. No queda en Akumal hay que agarrar carretera y llegar en coche a la playa. El desayuno está muy básico y no lo dan ellos sino te lo ponen en el frigobar.
Stayed 2 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo lugar.... ideal para propiciar el amor

Es una villa compuesta por estancias individuales alrededor del edificio central (que tiene un área social interesante con mesas, sofás, juegos de mesa y TV); tiene una bonita pero pequeña piscina. Villa Tortugas en un lugar a pocos kilómetros de la playa (muy cerca si tienes tu propio vehículo, pero demasiado largo si viajas a pie o en taxi). Las habitaciones son muy sencillas (nada de lujos), pero impecablemente limpias, y en su simpleza esta parte de lo bello, hamacas en la zona externa de cada habitación que tienen todo lo necesario para preparar alimentos en una pequeña cocina pero bien equipada, aunque fui con mi hija (digamos paseo familiar) el lugar es idóneo para parejas (plan romántico) pues es un ambiente bastante reservado y lindo, si llevas niños el problema es que no hay TV, el WI FI es de malo a pésimo (mentiría si digo lo contrario, jamas podes pensar en enviar archivos de mediano para arriba a las redes sociales), buen aire acondicionado, el desayuno no es servido (si no que te colocan productos cada día para que te los prepares tú mismo en la cocina de tu villa)..... El lugar se presta para personas con presupuestos limitados pues, si pasas a un supermercado y compras tus productos, puedes preparártelos. Las villas están a pocos kilómetros de los parques temáticos de la zona (Xplor, Xcaret, Xel Ha, Tulum, etc, etc). En términos generales muy recomendado para propiciar el amor, tengo algunas reservas para recomendarlo con niños.
Stayed 5 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar.

Atención y amabilidad al 100, lugar de ensueño Claudia y su esposo super agradables, todo muy limpio, con todo lo necesario para unos días de descanso y paseo. Solo una sugerencia estaría excelente tener TV en el cuarto muchas gracias.
Stayed 2 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super sejour!

Les proprietaires sont tres accueillants, serviables, tres bonne experience!
Stayed 6 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Magnifique bungalow, jardin et piscine, propriétaires très sympathiques, voiture obligatoire, la célèbre plage d'Akumal et ses Tortues sont à 5 minutes, a 30 minutes de Tulum et Playa del Carmen. Rapport qualité/prix excellent
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good vibes

hard to say this is a hotel. it was like a perfcet lil studio. nice lil kitchen and all. very friendly and beautiful landscapes!!! close to everything and off the main highway. great spot!!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place away from the crowds

We stayed in this beautiful place with its magnificent garden For 2 days. We needed a down time after spending 10 days in Cuba and this was the right place for it. The breakfast was disappointing with white bread, jam and an orange drink. We had a coffee maker in the room and they provided plenty of coffee for us. The drive to Akumal beach was short and easy. I definitely recommend this hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel. Propreté impeccable, beau jardin, belle piscine et personnel très attentionné. Mieux vaut avoir une voiture pour s'y rendre, car loin de la plage et de tout commerce.
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great for Self-sufficient Travellers

A nice place. Each individual villa has its own kitchenette, so guests can eat and drink when they choose, rather than during restaurant opening hours. The nearest supermarket is about a 10 minute drive away, but the basics are supplied by the establishment.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private and beautiful

Beautiful well attended property and caring owners. Secluded location and close to the hiway access. We will definitely stay here again.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and quiet area.

Loved our little bungalow. Well taken care of and the staff are amazing, they really care. Stayed in 4 different places along our way and this was our favourite!!