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Bahia Principe Grand Tulum - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Bahia Principe Grand Tulum - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Property video
Lobby
Aerial view
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Hot tub
  • All inclusive

Explore the area

View in a map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760
  • Place, Riviera Maya Golf Club
    ‪8 min walk‬
  • Place, Aktun Chen
    ‪8 min walk‬
  • Place, Dolphinaris Tulum
    ‪8 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪115 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

7.6 out of 10
Good
(38 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

7.4 out of 10
Good
(10 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

7.6 out of 10
Good
(24 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

8.6 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

8.0 out of 10
Very good
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

9.0 out of 10
Wonderful
(19 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

8.8 out of 10
Excellent
(6 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

8.4 out of 10
Very good
(31 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

8.6 out of 10
Excellent
(8 reviews)
  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

8.0 out of 10
Very good
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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Bahia Principe Luxury Akumal - All Inclusive

About the neighborhood

Akumal

When you stay at Bahia Principe Grand Tulum - All Inclusive in Akumal, you'll be on the waterfront, within a 15-minute drive of Xel-Há Park and Akumal Beach. .This all-inclusive property is 13.9 mi (22.4 km) from Tulum Mayan Ruins and 4.1 mi (6.6 km) from Half Moon Bay.

What's nearby

  • Riviera Maya Golf Club - 8 min walk - 0.5 miles
  • Aktun Chen - 8 min walk - 0.5 miles
  • Dolphinaris Tulum - 8 min walk - 0.5 miles
  • Akumal Beach - 7 min drive - 3.1 miles
  • Half Moon Bay - 12 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 70 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬16 min walk
  • ‪Restaurante Yucatan - ‬4 min walk
  • ‪Maiko - ‬5 min drive
  • ‪The Truck - ‬3 min walk
  • ‪Thali Restaurant - ‬5 min walk

About this property

Bahia Principe Grand Tulum - All Inclusive

Family-friendly beachfront location with 3 outdoor pools
Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and complimentary bicycles. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 978 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Yucatan, one of the property's 7 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gran Tortuga - This fine-dining restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Tequila - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Don Pablo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Thali - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Don Pablo
  • La Gran Tortuga
  • Tequila
  • Thali
  • Yucatan

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Paddleboard
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkeling
  • Splash pad
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Bahia Principe Grand Tulum - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 721 out of 1384 reviews
Rating 8 - Good. 330 out of 1384 reviews
Rating 6 - Okay. 162 out of 1384 reviews
Rating 4 - Poor. 85 out of 1384 reviews
Rating 2 - Terrible. 86 out of 1384 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Carlos

Liked: Cleanliness
The hotel
Stayed 7 nights in Dec 2025

10/10 Excellent

Ardit, Ridgewood

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good
Stayed 5 nights in Aug 2025

8/10 Good

Ghenadie

Stayed 9 nights in Oct 2025

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 7 nights in Oct 2025

10/10 Excellent

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at all the bars and restaurants!
Access to beach
Main pool with bar
Stayed 3 nights in Oct 2025

10/10 Excellent

michael louis

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Good staff
Stayed 6 nights in Oct 2025

10/10 Excellent

Diana, West Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a family vacation and stayed at this resort for seven days. We loved everything about it. We had so much fun, the food was amazing, so many options to choose from. The staff was amazing, they provided excellent service. The only part we didn’t like was all the mosquitoes. Other than that, it was perfect.
Stayed 6 nights in Sep 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice all inclusive for what any all inclusive offers. Food decent. Getting a reservation for the specialty restaurants is difficult. They have good entertainment.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent service
Stayed 7 nights in Sep 2025

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, family friendly, beautiful resort!! We will be back again :)
Stayed 6 nights in Sep 2025

8/10 Good

Shaun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nowhere to go near by the property just the Hacienda. The shops there were lackluster. It felt that we will get scam at the Hacienda and it felt unsafe.
Stayed 9 nights in Sep 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome staff was amazing
Stayed 5 nights in Sep 2025

10/10 Excellent

William

Stayed 5 nights in Aug 2025

8/10 Good

Gabriel Yasmany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food really wasn’t that great
Stayed 7 nights in Aug 2025

10/10 Excellent

Patricia Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Joelido Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff!
Stayed 6 nights in Aug 2025

10/10 Excellent

Silvia Yolanda Huertas De

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing food, waitres and check in personal
Stayed 9 nights in Aug 2025

10/10 Excellent

Eric, New Caney

Stayed 5 nights in Aug 2025

4/10 Poor

Melissa

Liked: Cleanliness
Disliked: Staff & service, amenities
I honestly would not recommend this resort after my experience. The food was awful from start to finish, both in taste and in variety. Nothing ever felt fresh or enjoyable, and by the end of the trip we dreaded going to eat. The service was no better. Staff were either unavailable or simply uninterested in helping, and every simple request turned into a problem. Sleeping was also uncomfortable because the fans in the room made a constant loud noise through the night. On top of that, the faucets leaked water all day long. It felt like nothing in the room was properly maintained, which made it hard to relax. When it came to dining, if you missed the main hours you were stuck. There is nothing open later at night and nowhere to grab even a small bite. Trying to make restaurant reservations was another nightmare. Everything was always booked and it was nearly impossible to secure a table without spending half your day checking for availability. The transportation around the resort was just as frustrating. The shuttle only comes every 15 to 20 minutes, and when it finally arrives it is already full. We spent way too much time just waiting around instead of enjoying our vacation. Room service was practically nonexistent. We requested it one night and nothing ever arrived. After waiting and realizing no one was coming, we had to walk down to the front desk just to complain. That is not the kind of service you expect at a resort that is supposed to make things easy for guests.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ildo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this resort was great. Two things I didn’t like and wish it was different. One the staff making food and serving food should wear gloves all the time, they don’t. Second the king bed we had was 2 full size bed put together. I didn’t like it, was shifting all time separate sheets just not comfortable and very inconvenient.
Stayed 5 nights in Aug 2025

8/10 Good

Shirle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a great time there the staff service was great especially the lady in the buffet her name is Margariata she was amazing we liked her a lot she was very attentive to us.
Stayed 4 nights in Aug 2025

4/10 Poor

Jenny

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately we were so excited for the food and we stayed for 7 days and were starving no authentic Mexican food nothing tasted good no music vibes they charged for shows im so disappointed only good thing is ppl cleaning out room we’re so nice
Stayed 7 nights in Aug 2025

2/10 Terrible

Kawalapatie

Liked: Cleanliness
Disliked: Staff & service, amenities
The trolley drivers and waiters/waitress were really good and attentive. The rest of the staff was very rude. Such as the gift shop and the front desk staff. They were acting like they were doing me a favor. Even one of the managers told me they were doing me a favor by giving me two nights at the restaurant. You’re expected to eat at the buffet for breakfast, lunch and dinner. I would not recommend this hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing 8 days in paradise. I can truly say this was an amazing hotel with amazing staff. Francisco, the waiter in the buffet made sure me and my family were taken care of. He was so thoughtful, caring, and respectful. This man truly made our meals special. There were not waits for the buffet. The food in the specialty restaurants were mediocre. The buffet was good. My son especially enjoyed the teens club. Big thank you to the staff there for caring and keeping an eye on him! To the Bahía principe team, thank you for an unforgettable vacation.
Stayed 8 nights in Aug 2025

10/10 Excellent

Estephane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025