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Akumal Bay Beach & Spa Resort

4.0 star property

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Photo gallery for Akumal Bay Beach & Spa Resort

Body treatments, facials
4 restaurants, lunch, dinner served; Mexican cuisine
Buffet
Junior Suite Penthouse Premium Roof Top Terrace | Free minibar, in-room safe, iron/ironing board, free WiFi
4 outdoor pools, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
  • Place, Akumal Beach
    ‪8 min walk‬
  • Place, Akumal Ecological Center
    ‪10 min walk‬
  • Place, Hekab Be Biblioteca
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite Junior with Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

View all photos for Double Suite Superior with Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Double Suite Superior with Ocean View

  • Ocean view
  • Sleeps 2

View all photos for Suite Junior with Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Ocean Front

9.0 out of 10
Wonderful
(144 reviews)
  • Ocean view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Garden Ocean Front

9.0 out of 10
Wonderful
(43 reviews)
  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Penthouse Ocean Front Rooftop terrace

8.4 out of 10
Very good
(56 reviews)
  • Ocean view
  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Premium Ocen Front

Junior Suite Premium Ocen Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Premium Ocen Front

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Garden Premium Ocean Front

Junior Suite Garden Premium Ocean Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Garden Premium Ocean Front

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Penthouse Premium Roof Top Terrace

Junior Suite Penthouse Premium Roof Top Terrace | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Penthouse Premium Roof Top Terrace

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Premium with Sea View

  • Sea view
  • 495 sq ft
  • Sleeps 3

Suite Premium with Sea View

  • Sea view
  • 592 sq ft
  • Sleeps 3

Suite Premium with Sea View

  • Sea view
  • 850 sq ft
  • Sleeps 2

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About the neighborhood

Akumal

When you stay at Akumal Bay Beach & Spa Resort in Akumal, you'll be by the sea, a 2-minute drive from Akumal Beach and 10 minutes from Xel-Há Park. .This all-inclusive property is 2 mi (3.3 km) from Half Moon Bay and 10.3 mi (16.6 km) from Puerto Aventuras Marina.

What's nearby

  • Akumal Beach - 8 min walk - 0.5 miles
  • Akumal Ecological Center - 10 min walk - 0.5 miles
  • Hekab Be Biblioteca - 10 min walk - 0.5 miles
  • Riviera Maya Golf Club - 5 min drive - 2.5 miles
  • Half Moon Bay - 7 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 72 min drive

Restaurants

  • ‪Tequila Restaurant - ‬6 min drive
  • ‪Restaurante Rodizio Steak House - ‬3 min walk
  • ‪La Buena Vida - ‬4 min drive
  • ‪Lol Ha - ‬8 min walk
  • ‪Panuchos don abre cuando quiere - ‬16 min walk

About this property

Akumal Bay Beach & Spa Resort

Akumal Bay Beach & Spa Resort offers 310 accommodations with outdoor private hot tubs and free minibar items. Rooms open to furnished balconies or patios. A pillow menu is available. 65-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.
Treat yourself to a stay in one of the 310 guestrooms, featuring outdoor private hot tubs and plasma televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and free minibar items.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Rodizio Grill, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves dinner only.
Onsite venue #2 - This restaurant specializes in French cuisine and serves dinner only.
Onsite venue #3 - This restaurant specializes in Asian cuisine.
Onsite venue #4 - This restaurant specializes in sushi and serves lunch only.
Rodizio Grill - This restaurant specializes in Brazilian cuisine and serves dinner only.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkeling

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 54.29 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Akumal Bay Beach & Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1008 reviews
Rating 8 - Good. 212 out of 1008 reviews
Rating 6 - Okay. 93 out of 1008 reviews
Rating 4 - Poor. 35 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Incredible service, beautiful location and friendly staff- what more could you ask for!
Stayed 6 nights in Nov 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect beach ! Amazing service
Stayed 3 nights in Nov 2025

10/10 Excellent

Jan

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a true pleasure to stay at this hotel; our eighth time now! The staff are wonderful, especially the bar and restaurant groups and still see many friendly members from our previous visits such as Albert (incredible manager), Adriana (buffet, the best!), Wilbert (lobby bar extraordinaire), German (beach manager, outstanding) and so many more - Thank you to all for your service. The renovated rooms are very pleasant and comfortable, with a small seating area and couch. However, the true beauty is outside with a stunningly kept property - a true paradise on earth. Until next time, friends.
Stayed 3 nights in Nov 2025

6/10 Okay

Denise

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely however the terrace flooded for two days which made it impossible to sit there. We were offered another room but this was disappointing as it only had a balcony.The buffet was not very good for vegetarians and usually cold. Views were splendid. The staff were lovely except the public relations member of staff who was quite rude.
Stayed 7 nights in Nov 2025

10/10 Excellent

LaDena

Liked: Cleanliness, amenities, property conditions & facilities
Most of the customer service was outstanding!
Stayed 11 nights in Nov 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay . I personally enjoy the daily yoga with Hiram. This is our 1th visit here . Home away from home
Stayed 7 nights in Nov 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our 5th year staying at ABBR and we absolutely love it. What makes this resort is the people, the staff all the way down to the folks that keep your room clean. They make you feel like family. If there are any issues, please high we have had few, they are quick to rectify to make your stay enjoyable.
Stayed 12 nights in Oct 2025

10/10 Excellent

Joseph Paul

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best all-inclusive I have ever visited.
Stayed 8 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Beautiful resort and staff. Enjoyed the gym and tennis court. Great snorkelling right off the beach. Food was mediocre.
Stayed 6 nights in Oct 2025

10/10 Excellent

Margaret, Wernersville

Stayed 7 nights in Oct 2025

10/10 Excellent

Flora

Staff is wonderful…always cheerful and helpful.pool Otis well maintained with lots of activities. Love this place!
Stayed 7 nights in Oct 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and beautiful property. Ocean view from all rooms. Smaller resort and family friendly. Wonderful staff!
Stayed 14 nights in Sep 2025

8/10 Good

Arely

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Merri Lee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my 40th birthday with another couple. A bit disappointed with the steak from the steakhouse but the other food options were great. The guys actually took a short excursion to fish and they prepared our caught fish with a special table and dinner for us. Highly recommend that experience! Spa experience was probably the best I've had and the water at the beach was so calm and peaceful. Would suggest bringing bug spray as little tiny flies were annoying and mosquitoes came out towards the evening. Also bring your own snorkel gear. Plenty on snorkeling water, but no equipment on property available. There just isn't a shop on premise for basic essentials. Rooms were spacious, cool and comfortable! Would go back for a long weekend experience with friends!
Stayed 3 nights in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Made our trip more beautiful by adding little touches to celebrate our anniversary. Rooms were so clean and the ocean view was amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 7 nights in Jul 2025

6/10 Okay

Karen Sue

Stayed 5 nights in Sep 2025

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing it was so relaxing and welcoming. All the staff was very helpful except one staff at the buffet was kind of short but other than that all the other staff was wonderful we wanted to take some of them home with us especially Adriana. The staff at the Peruvian restaurant gave us the best service we have ever had at any restaurant. We went there on our anniversary and had such a special intimate time. I plan to go back. We really wanted to call out the Peruvian staff by name because they were so wonderful and we lost the card that had their names on it. We stayed September 13th through the 21st so it should be pretty easy for the resort to figure out the wonderful staff that we had. I hope all of the staff gets paid very well as it was superb service.
Stayed 7 nights in Sep 2025

10/10 Excellent

vladislav

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for us except probably the food is good quality ,but boring .Thank you anyway.
Stayed 9 nights in Sep 2025

10/10 Excellent

Tatyana

Stayed 9 nights in Sep 2025

10/10 Excellent

Sean Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room in the facility has an ocean view. I've stayed here numerous times and it never disappoints. They are consistently upgrading and improving the property. The staff is amazing. I've never had a bad experience here. If I could give them 10 Stars I would.
Stayed 7 nights in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing is the ocean view and the magic of Akumal bay . It is quiet and safe . The staff working for over 10 years in this resort are very nice and helpful . The new hires kids from the block not so helpful . The food : bufet dinner and lunch not great . Too much cheap Chinese rice food , cheap paella, cheap pizza , cheap gelatin deserts. It used to be amazing Mexican fresh authentic food ten years ago .
Stayed 12 nights in Sep 2025

10/10 Excellent

Shaquana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2025

10/10 Excellent

barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to navigate, good selection of food and drink. Buffet is great, snack bar is a great hang with breezy views and amazing pizza. Overall a great quiet resort.
Stayed 5 nights in Sep 2025

6/10 Okay

Karen

I went to snorkel with the many turtles that were supposedly there.(Akumal- place of the turtles) Instead the whole area was totally covered in a type of seaweed. Dump trucks and bulldozers worked all day, starting at 6:30 in the morning to clear the beaches.The hotel itself was ok, kind of old and tired. The staff was very good.
Stayed 9 nights in Jul 2025