Compare Cheap 5 Star Hotels

"Derby Mickleover Hotel has wonderful friendly, helpful and professional staff who offer a warm welcome and constant, friendly enthusiasm to enable one's stay to be a good experience. However their refreshing professionalism and warm manner, is marred by a hotel that has seen grander times. Everywhere, the hotel is looking a bit tired and is in definite need of some investment to its interior and facilities. I have stayed here frequently due to its location, convenience and lovely staff but these professionals deserve a hotel that is current in its fresh interiors and facilities. I have had to call for house keeping or maintenance to assist in rooms I have been booked into, due to malfunctioning facilities or because I have found unacceptable large areas of black mould growing on bathroom ceilings for example. I have stayed in a lot of this hotel's rooms and in all price ranges. It is disappointing to see and stay at such a hotel with enormous potential; when a lick of fresh paint or replacement of tired facilities or a more rigorous upkeep of rooms with investment, enabling staff to not only perform day to day house keeping but more deep cleaning. Proper investment to provide updating and thorough maintenance of the wider hotel picture and infrastructure, would once again allow this hotel to shine as a luxury hotel if character. Come on Best Western! "

"Stayed here many of times and never disappoints."

"Clean room and friendly staff"

"Friendly helpful staff. Free parking. Quiet room. Good night sleep and delicious breakfast buffet. "

"The first room we were given smelt terrible, largely because of the stains on the carpet where someone had been sick. Second room was slightly better but still had a strange smell from the dirty carpet. Room was incredibly dull and depressing, very outdated with a cheap plastic shower pod, faded furniture, peeling laminate and limited facilities. The only good points about the stay were the central location and a good breakfast. Not cheap and not cheerful."

"Everything was great but wasn’t impressed with the threadbare carpet in room 452! It let the hotel down. "