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CheapTickets Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Villa (Yum-Ha Private Villa)
4467 square feet
3 King Beds and 2 Double Beds
Room sleeps 3 guests
(up to 5 children)
Select dates to see price
Other room types
Rooftop Wellness Suite
1850 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Esencia Jungle Suite
1023 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite, 1 King Bed (Jungle Suite with Plunge Pool)
743 square feet
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Panoramic Suite (Master Suite)
Room with view
753 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Presidential Bungalow
Room with view
1399 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Luxury Suite (Master Beach Suite)
1238 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Panoramic Suite (Ocean Suite)
Room with view
926 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Luxury Suite (Beach Suite)
Room with view
1130 square feet
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Premium Villa (Pool)
3617 square feet
1 King Bed and 2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premium Penthouse
1346 square feet
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Family Room, Multiple Beds (Jungle Suite with Plunge Pool)
743 square feet
3 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale resort on the beach, with 2 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Laundry facilities
Smoke-free property

When you stay at Hotel Esencia in Xpu-Ha, you'll be on the beach, within a 5-minute drive of Xpu-ha Beach and Ecopark Kantun Chi. This 5-star resort is 9.9 mi (15.9 km) from Akumal Beach and 10.9 mi (17.6 km) from Half Moon Bay.

Make yourself at home in one of the 45 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).

Grab a bite at Beefbar Restaurant, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. At Hotel Esencia you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access. This Art Deco resort also offers a children's pool, a 24-hour fitness center, and a spa tub. Onsite self parking and valet parking are complimentary. A total renovation of this property was completed in February 2020.

Hotel Esencia is a smoke-free property.

  • Free use of nearby fitness center
  • Walkway to water
  • Library
  • Picnic area
  • Express check-in
  • Cruise terminal shuttle (surcharge)
  • Bar/lounge
  • Ferry terminal shuttle (surcharge)
  • Number of outdoor pools - 2
  • Theme park shuttle (surcharge)
  • Free beach club on site
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Books
  • Free valet parking
  • Games
  • Limo or Town Car service available
  • Swimming pool
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Pool umbrellas
  • Total number of rooms - 45
  • Number of floors - 2
  • Number of buildings/towers - 16
  • Airport transportation (surcharge)
  • Lifeguard on site
  • Beach bar
  • Private picnics
  • Coffee/tea in common areas
  • Designer stores on site
  • Art gallery on site
  • Full-service spa
  • Beach umbrellas
  • Spa treatment room(s)
  • Free beach cabanas
  • Tours/ticket assistance
  • Coffee shop or café
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (surcharge)
  • Children's pool
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Spa tub
  • Beach towels
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Off-street parking
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Hotel Esencia offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in February 2020.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • Pillow menu
  • iPod docking station
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Netflix
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Streaming services
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Deck or patio
  • Closed captioned TV
  • Wardrobe or closet

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Beefbar Restaurant - Overlooking the garden, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Mistura Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.

Room Service - Onsite restaurant. Open 24 hours. Open daily.

Café Esencia - Onsite café. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Beach volleyball on site
  • Kayaking on site
  • Swimming nearby
  • Health or beauty spa nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Esencia Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 12:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 1500.0 per night.
  • Cribs (infant beds) are available for USD 1500.0 per night.

Pet Policy

  • Pets allowed for an extra charge of USD 2500 per pet, per day
  • Dogs only
  • 1 per room (up to 22 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts credit cards, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Grey water recycling system

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Car not required

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 72 hours

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 10 percent of room rate

The resort fee includes:

  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 990 and USD 1770 for adults, USD 550 and USD 990 for children (approximately)
  • Airport shuttle fee: USD 3850 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 3850 (one-way), (up to 11 years old)
  • Pet fee: USD 2500 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 1500.0 per night
  • Rollaway bed fee: USD 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Esencia Hotel Xpu-Ha
  • Esencia Xpu-Ha
  • Esencia Hotel Playa Del Carmen
  • Esencia Hotel Playa Del Carmen
  • Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
  • Esencia Hotel
  • Hotel Esencia Xpu-Ha
  • Esencia Hotel Solidaridad
  • Esencia Solidaridad
  • Hotel Esencia Riviera Maya
  • Hotel Esencia Resort
  • Hotel Esencia Xpu-Ha
  • Hotel Esencia Resort Xpu-Ha

We should mention

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A car is not required for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

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