Compare Spa Resorts & Hotels in Waterford

"The hotel is very run"

"Our stay was less than mediocre. First they lost my reservation, I was told prior to arrival that I could pay the deposit in cash and then at check in was told I had to pay the deposit with a card. I paid for my stay in full at check in and they continuously tried to charge my card for the entire stay amount every single night we were there. Our room was okay, we liked the layout but the sofa bed had no sheets on it and had food folded up into it. We had to go to the check in desk everyday to reactivate our key cards because they never worked. The pool was dirty and the staff was unfriendly and unhelpful. Overall, I was not impressed. We travel to the Detroit are often and definitely will not be staying here again."

"The windows were did not have good shades I could see the lights as i was sleeping outside "

"Every member of the staff that I had contact with were friendly and helpful. The room had everything needed to relax, cook, bathe, and sleep. The heating and cooling for the room worked perfectly and I could adjust it with ease. The indoor pool was warm and open until 10 pm. "

"Have stayed at the same location last Aug and had an enjoyable stay. When i was time to book another trip home I book my stay here. I arrived early and after explaining to the desk clerk i had been up 42 hrs he allowed me an early check in. There was a heavy musky (weed) smell. It maybe the 2 large dispensaries.that are around the hotel. Set room dated the carpet needed to be restreched the water was barely warm in the shower but I didn't care I needed to sleep. Kids in the next room making noise all night. When I left my room in the morning to go get breakfast people had thrown their trash in the hallway. I think this might be a Detroit thing as i've traveled extensively thur the US and Europe and i've never seen anything like this. Only in Detroit. I lived 45 years in Detroit , and i've never seen that. Breakfast over returning to my room, the lady next door open the door out came 6 kids.Then another woman and 4 kids.12 people in one room?? No wonder there was so much noise coming from that room."

"everything was great "