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Holiday Inn Express Hotel & Suites Waterford by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Waterford by IHG

A hotel room with a large bed, a separate bathroom with a bathtub, a desk, and a chair.
A hotel lobby with a reception desk, seating area, and a view of the outside.
A buffet with labeled containers of turkey sausage and cookies.
A gym with exercise equipment, a water dispenser, and a mirror.
A living room with a Christmas tree, fireplace, and red armchairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $122
$110 nightly
$122 total
Total with taxes and fees
Oct 29 - Oct 30

Explore the area

View in a map
4350 Pontiac Lake Rd, Waterford, MI, 48328
  • Place, Watkins Lake
    ‪10 min walk‬
  • Place, Great Lakes Crossing Outlets
    ‪14 min drive‬
  • Place, Ford Field
    ‪43 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk with a computer, a chair, and a lamp.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(42 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A hotel room with a large bed, bedside tables, a chair, and two wall-mounted lamps.

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

A hotel room with two beds, a sofa, a coffee table, and a desk.

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

A hotel room with a large bed, bedside tables, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobil Access Tub)

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Suite, 1 King Bed, Accessible (Mobil Access Tub)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Waterford

With a stay at Holiday Inn Express Hotel & Suites Waterford by IHG in Waterford, you'll be in a shopping district, within a 15-minute drive of Great Lakes Crossing Outlets and Watkins Lake. .This hotel is 1.5 mi (2.4 km) from Crescent Lake and 1.8 mi (3 km) from Otter Lake.

What's nearby

  • Watkins Lake - 10 min walk - 0.6 miles
  • Great Lakes Crossing Outlets - 14 min drive - 7.7 miles
  • Vibe Credit Union Showplace - 26 min drive - 20.7 miles
  • Detroit Zoo - 32 min drive - 31.6 miles
  • Ford Field - 43 min drive - 42.7 miles

Getting around

  • Pontiac Station - 10 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 53 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Kroger Fuel Center - ‬16 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪Panera Bread - ‬20 min walk

About this property

Holiday Inn Express Hotel & Suites Waterford by IHG

Holiday Inn Express Hotel & Suites Waterford by IHG offers 83 accommodations with video-game consoles and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 guestrooms. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional features at this hotel include a banquet hall and a vending machine. Getting to nearby attractions is a breeze with the complimentary area shuttle.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Waterford
Holiday Inn Express Waterford
Holiday Inn Waterford
Waterford Holiday Inn
Holiday Inn Express Hotel And Suites Waterford
Holiday Inn Express Hotel Suites Waterford
Holiday Inn Express Hotel Suites Waterford by IHG
Holiday Inn Express Hotel Suites Waterford an IHG Hotel
Holiday Inn Express Hotel & Suites Waterford by IHG Hotel

Holiday Inn Express Hotel & Suites Waterford by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real clean and nice hotel definitely will stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best. We had fun, it was quiet and breakfast was nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was a breeze. Staff were very helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice rooms love 12pm check out
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, up to date property. Nice rooms, comfortable beds and sheets. No issues with any of the amenities, helpful and friendly staff, nice breakfast! 10 minutes to Pine Knob. I would stay here again and recommend to family and friends!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a wedding. Everyone had a great time.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was most helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I was greeted when I walked into the door until I checked out, everything was clean. The staff were kind and helpful. The breakfast was good. The parking was easy and it’s a great location.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and hotel staff was friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They all were kind and welcoming. Room was clean overall hotel and grounds were clean. Breakfast staff kept everything well stocked and clean. Definitely best experience we have had in a hotel in a long time.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff made the entire week very pleasant. They were very helpful & cheerful. Happy greetings every time we left & when we returned. Good starter breakfast, great coffee, nice pool, room was clean and everything worked.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, rooms very nice.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place is great! The hotel is clean, spacious, and provides a wonderful breakfast with super friendly staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Friendly staff, quick & easy checkin, very clean, comfortable bed, quiet room & amazing breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing staff, very clean room and awesome breakfast!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

This was a great stay for our family. The receptionists were so kind and friendly and made our kids feel welcome each time we left and came back. The breakfast was great and those staff members were attentive and kind. The pool was clean and my kids loved it.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean hotel , lots of dining options around and friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the nicest ones I have been to lately. Check in was a breeze. The staff was very friendly. The hotel was bright and very clean. The rooms were spacious, beds comfortable and the breakfast was very good. Had a large selection of items. Biscuits and gravy were delicious, and the warm, flaky cinnamon rolls are to die for! The price was very reasonable for all that was included. I would highly recommend this hotel .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was recently remodled and super clean and nice, big room, friendly staff, i always love the breakfast there.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and amenities
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Easy, friendly check in.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a youth hockey tournament. Hotel was very kid friendly
Stayed 2 nights in Mar 2026