Compare Hotels with Pools in Tumwater

"WiFi advertised but not provided... Service in public areas, but WiFi was out of range in our room and management was aware of it for our room and at least one other. A maintenance person confirmed no wifi on first day and said they would work on getting it fixed by moving a router, but through 4 nights of stay, there was no wifi for us."

"Clean, beautiful, nice staff"

"Worst hotel experience in my life. When I walked in the lobby there were two cats loudly meowing behind the counter. There were two other families in front of me waiting for their rooms. A fourth family showed up after me. The lady working there took the cats outside and never returned. The only other person working was on a phone call for over 30 minutes trying to figure out if there were any clean rooms left before he finally gave a room to the family who showed up AFTER me - the same double Queen I had paid for. He then made another call and finally told the 3 of us remaining that there were no rooms left. All of us had paid reservations. It was 11pm at this point. He offered me a single King handicapped room which we had no choice but to accept and offered no refund. He had no explanation, offered no apologies and just kept repeating 'I just work here'. The hotel was absolutely filthy - dirty towels scattered in the hallway and the laundry room that was wide open left us questioning if any of our towels or sheets were clean. NEVER AGAIN. "

"The r"

"Llame para cambiar mis vacaciones , hablé con alguien de ustedes y me dijo que me la iban a cambiar para el próximo mes y no me llamaron para confirmarme nada ahora perdí mis vacaciones "

"The staff gave me a great room and it was quiet!!"