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Tuup Tulum

3.0 star property

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Photo gallery for Tuup Tulum

On the beach, white sand, sun loungers
On the beach, white sand, sun loungers
Standard Room, Pool View | Minibar, in-room safe, free WiFi, bed sheets
Outdoor pool
Building design

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
$220
$179 nightly
$220 total
Total with taxes and fees
Mar 16 - Mar 17

Explore the area

View in a map
Km 8.5 Carr. Tulum-Boca Paila, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Standard Cabin, Ocean View

Standard Cabin, Ocean View | View from room

Standard Cabin, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Cabin, Oceanfront

Standard Cabin, Oceanfront | Minibar, in-room safe, free WiFi, bed sheets

Standard Cabin, Oceanfront

  • Ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Pool View

Standard Room, Pool View | Minibar, in-room safe, free WiFi, bed sheets

Standard Room, Pool View

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Pool View

Room, Pool View | View from room

Room, Pool View

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, free WiFi, bed sheets

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Tower

Superior Room, Tower | Terrace/patio

Superior Room, Tower

  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Standard Room, 1 King Bed | Terrace/patio
Sunset Tulum
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 47 reviews
Sunset Tulum

About the neighborhood

Tulum

Located in Tulum (Zona Hotelera), Tuup Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. .This beach hotel is 7.1 mi (11.4 km) from Tulum Mayan Ruins and 4.8 mi (7.7 km) from Playa Paraiso.

What's nearby

  • Tulum Beach - 2 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 19 min walk - 1.0 mile
  • Las Palmas Public Beach - 11 min drive - 5.3 miles
  • Playa Paraiso - 12 min drive - 5.8 miles
  • Tulum Mayan Ruins - 18 min drive - 9.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬8 min walk
  • ‪Rosa Negra Tulum - ‬11 min walk
  • ‪ARCA - ‬10 min walk
  • ‪La Popular - ‬9 min walk
  • ‪Casa Banana - ‬7 min walk

About this property

Tuup Tulum

Tuup Tulum offers 8 air-conditioned accommodations with minibars and laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 8 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include laptop-compatible safes, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and wedding services.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • On the beach
  • Outdoor furniture

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Property Registration Number IDM180126CM1

We should mention

This property does not have elevators

Property is also known as

Tuup Tulum Hotel
Tuup Oceanfront

Tuup Tulum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 17 out of 32 reviews
Rating 8 - Good. 10 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stuart

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Very cute and beach amazing
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful peaceful place
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff made always feel at home
Stayed 5 nights in Jan 2025

10/10 Excellent

Yana, renton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel…have stayed there twice now. Cute little bungalows right on the beach. Rooms are clean. Staff is nice! And you can enjoy the amenities of the hotel next door!
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Rustic but functional

We stayed here 5 days. Other members in our party had rooms for 4 nights and 2 nights as well. It is more rustic than neighboring properties other wedding guests stayed in but appropriately priced for that. Location right on the beach was wonderful. Air conditioning worked well and staff was there to greet us on arrival to check in. The front desk is otherwise unmanned but you can go to a neighboring property for assistance and will also need to go there to check out. They were helpful in setting up airport transportation. Their transportation was not the cheapest option in the area but if you don't want the hassle of finding something yourself it is worth the convenience. They use WhatsApp for communication because text, calls and other messages are slow. They were consistent in responding to any inquiries. The plumbing was not terrific and we had a clog while we were there. Apparently we were not supposed to dispose of toilet paper in the toilet. We, nor other members of our party renting rooms, were not told that. The other water issue we had was when it rained, water come in the room under the door getting our things wet on two different occasions. They did clean it up but it was a bit of a hassle. It you know it is going to rain at night, put a towel down in front of your door or you may step into a puddle on your way to the bathroom in the morning. The linens and bedding were clean and daily room service was provided.
Stayed 5 nights in Jun 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old school beach resort, great staff 😬

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very chic and part of panamera hotel so you get all the perks. One of the best hotels in Tulum 😬
Stayed 2 nights in Apr 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Blake, Warwick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wonderful reception, amazing breakfast and the room was beautiful. But, the beach club service was terrible. If you want to be forced to beg for a drink or an umbrella - this is the place to go. Also, if you have any smoke allergies/sensitivities - beware! The smoke from the outdoor fire and the other “natural products” being enjoyed will absolutely fill your entire room. On a 1-10. This place is a 3. The money you save will be spent by being forced to enjoy other beach clubs up the road.
Stayed 7 nights in Jan 2023

10/10 Excellent

yanet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food, staff, and stay overall. :)
Stayed 2 nights in Jan 2023

8/10 Good

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pictures are of the hotel across the street. You will be in an annex across the street which is a bit busy and noisy. The hotel plays very loud music at random hours depending on the DJ. The staff was pleasant .

8/10 Good

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción!
Stayed 2 nights in Sep 2025

8/10 Good

JOSE MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alejandro

Excelentes instalaciones y buena ubicación, cerca hay de todo
Stayed 1 night in Apr 2025

8/10 Good

AURELIE

Liked: Cleanliness, staff & service, property conditions & facilities
Très jolies cabanes en bord de mer rattachées à l'hotel Panamera. Cependant vous devrez qd même payer pour acceder à leur piscine et transat, dommage! Attention si vous devez aller dans le centre, c'est assez loin et le taxi coute 600 pesos! Sinon c'est propre et le personnel est sympathique et serviable.
Stayed 2 nights in Jul 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Laura Eva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Se robaron los datos de mi tarjeta de crédito y un mes después me hicieron un cargo en Liverpool por 24,000 pesos mexicanos. El Personal es cero profesional y majadero, en especial los meseros y la hostes argentina. No recomiendo que vayan a este lugar. Cero servicio al cliente, me trataron súper mal todos. Renté un bungalo justamente por que ese cuarto era el que yo quería y al día siguiente me “pidieron muy amablemente” que me cambiara a otra habitación, a lo cual me negué y luego por esa razón me trataron muy mal. No vayan a este hotel, la van a pasar muy mal.
Stayed 4 nights in Aug 2023

10/10 Excellent

MICHELLE CALVO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cadena de Hoteles es lindisima
Stayed 2 nights in Jul 2023

2/10 Terrible

Hoi

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Cuando llegamos al hotel que presentan en la foto, te envían para unos apartamentos que están alfrente , sucios, inseguro , la picina tienes que cruzar al otro hotel indique en la estadía que iba con una menor y resulta que no aceptan menores en el área de la picina, el inodoro del baño está dañado ( NO BAJA ) les pides información y ellos no saben NADA 😵‍💫😵‍💫 Realmente para el precio y lugar… por favor búsquese otra alternativa No tienen ni tan siquiera café para la mañana Fatal ! No lo recomiendo
Stayed 2 nights in Jul 2023

10/10 Excellent

EDGAR OMAR

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
exelente
Stayed 2 nights in Jun 2023

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Alan

Traveled with group
Liked: Amenities, property conditions & facilities
Bonitos y amplios cuartos, algo descuidada la entrada , buena limpieza