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 Tulum •1 Room
 Tulum • 1 Room
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Biwa Tulum

4.0 out of 5.0
Calle Bubulek Entre Av, Tulum, QROO 1-844-700-1007
CheapTickets Verified Reviews
Wonderful!
4.5 of 5 guest rating
View all 2 verified reviews
Parking
Wifi
Multilingual
Concierge
More
Room type Options Nightly price Book
Photo of room
Deluxe Twin Room, Multiple Beds, Accessible, City View
Room with view
301 square feet
2 Large Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Other room types
Photo of room
Superior Double Room, 1 King Bed, Accessible, City View
Room with view
301 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Junior Suite, 2 Bedrooms, Accessible, City View
Room with view
645 square feet
1 Queen Bed and 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel near Temple of Doom

Popular property highlights

Free self parking
Free WiFi
Multilingual staff
Concierge services

A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This upscale hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.

Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Biwa Tulum

Calle Bubulek Entre Av, Tulum, QROO 77780

Hotel Amenities

Hotel Amenities

Biwa Tulum features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Biwa Tulum is a smoke-free property.

  • Coworking spaces
  • Number of outdoor pools - 1
  • Front entrance ramp
  • Elevator
  • Rooftop terrace
  • Elevator door width (inches) - 35
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 44
  • Beach shuttle (surcharge)
  • Front desk (limited hours)
  • Billiards or pool table
  • Uncovered parking
  • Tours/ticket assistance
  • Year Built - 2017
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Swimming pool
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Parking (limited spaces)
  • Beach towels
  • Total number of rooms - 14
  • No accessible shuttle
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Number of accessible parking spaces 1

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Separate dining area
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Biwa Tulum offers 14 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate dining areas. 49-inch Smart televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Microwave
  • In-room massage available
  • Shower only
  • Separate dining area
  • Cable TV service
  • Free WiFi
  • TV size: 49
  • TV size measurement: inch
  • iPod docking station
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Soap
  • Shampoo
  • Toilet paper

Where to Eat

Local cuisine breakfasts are available for a surcharge on weekdays between 7:00 AM and 1:00 PM and on weekends between 7:00 AM and 1:00 PM.

Rooftop bar del Biwa - Onsite rooftop bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible van parking
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Front desk opens daily at 8:00 AM

Front desk closes daily at 9:00 PM

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Events/parties not allowed

Contactless check-in is available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for local cuisine breakfast: approximately USD 10–25 for adults, and USD 8–25 for children
  • Airport shuttle fee: USD 225 per vehicle (roundtrip, maximum occupancy 7)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Biwa Tulum Hotel
  • Biwa Hotel
  • Biwa Tulum Hotel
  • Biwa Tulum Tulum
  • Biwa Tulum Hotel Tulum

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms.

Contactless check-in and contactless check-out are available.

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