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Hotel Mundo Maya Tulum

Property class: 4

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Photo gallery for Hotel Mundo Maya Tulum

Aerial view
Spa
Spa
Front of property
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$184
$149 nightly
$184 total
Total with taxes and fees
Apr 28 - Apr 29

Explore the area

View in a map
Cancun-Tulum Federal Highway, Km 221, Tulum Naval Air Station, Col. Tumben Kaa, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Tulum Mayan Ruins
    ‪7 min drive‬
  • Place, Playa Paraiso
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, Balcony, Garden View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View | Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Premium bedding, down comforters, in-room safe, desk

Junior Suite

  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down comforters, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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$80 nightly
The price is $100
May 12 - May 13
Total with taxes and fees
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About the neighborhood

Tulum

When you stay at Hotel Mundo Maya Tulum in Tulum, you'll be in a national park, within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. .This hotel is 6.3 mi (10.2 km) from Tulum Beach and 10.9 mi (17.6 km) from Xel-Há Park.

What's nearby

  • Jaguar Park - 1 min walk - 0.0 miles
  • Tulum Mayan Ruins - 7 min drive - 2.2 miles
  • Tulum Beach - 13 min drive - 6.4 miles
  • Playa Paraiso - 14 min drive - 6.2 miles
  • Xel-Há Park - 15 min drive - 12.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Soriana Híper Tulum - ‬9 min drive
  • ‪King Kebab - ‬6 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Burger King - ‬8 min drive
  • ‪La Coqueta - ‬8 min drive

About this property

Hotel Mundo Maya Tulum

Hotel Mundo Maya Tulum offers 336 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 336 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Dip into one of the 4 outdoor pools or enjoy other recreational amenities, which include a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Hotel Mundo Maya Tulum has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 240 for adults and MXN 240 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Billiards/pool table
  • Foosball table

Family friendly

  • 4 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (36 inch wide door)
  • Grab bar in shower (47 inches high)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 8 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - March 2025
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Late-night room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 240 for adults and MXN 240 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Gafsacomm Tulum Hotel
Hotel Gafsacomm Tulum Tulum
Hotel Gafsacomm Tulum Hotel Tulum

Hotel Mundo Maya Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 39 out of 50 reviews
Rating 8 - Good. 7 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place is beautiful
Stayed 1 night in Jan 2026

10/10 Excellent

Fiorella

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and service!! cozy and big comfortable rooms!
Stayed 7 nights in Dec 2025

8/10 Good

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Dan, Boulder

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
1. The safe is useless as it is not attached to the closet structure. 2. The wristband used to open the room is not reliable, and it is not a convenient way to open the door. 3. Housekeeping visits were very late twice
Stayed 5 nights in Dec 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel! Pristine place . The rooms, pools, landscaping, cleanliness, comfort, staff are all incredible. Only cons are that it’s not near anything. You need a car to get around. They offer golf cart shuttle to a convenience store to grab food or drinks. The menu is limited at the hotel restaurant. No tip option on hand pay machines so bring cash . They can’t make small change so it’s a bit inconvenient. We ran out small bills then couldn’t tip anymore. No nightly entertainment either. It was a very quiet place when we came. My daughter and I had the pools to ourselves. It was lovely. Peaceful and no people.
Stayed 6 nights in Jan 2026

8/10 Good

Nyomi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! The staff were amazing. Massages were great! We really enjoyed our stay and transportation to the city bus stop is easy and included. The pool is awesome and heated and not overly busy. The only reason I gave 4 stars is because we found it a little pricy being that it is not all inclusive. We also kept having to buy water because we drink a lot of it and they only provided two a day even though there was the of us. Overall, this place was great! We would return!
Stayed 6 nights in Dec 2025

10/10 Excellent

Ashley Rahul

Amazing hotel, truly spectacular
Stayed 3 nights in Dec 2025

10/10 Excellent

Sofia

Stayed 1 night in Jan 2026

8/10 Good

Ashok Kumar

Liked: Cleanliness, staff & service
Mumfoot Maya
Stayed 2 nights in Dec 2025

8/10 Good

José Manuel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
En las amenidades no cuentan con los servicios como lo indican (Sport Bar sin señales para juegos deportivos)
Stayed 5 nights in Dec 2025

10/10 Excellent

Ernesto R

Stayed 4 nights in Dec 2025

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I have stayed ever...
Stayed 4 nights in Dec 2025

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful, clean, quiet, amazing staff, very friendly and location was perfect!
Stayed 6 nights in Dec 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, kind staff
Stayed 7 nights in Dec 2025

10/10 Excellent

Manuel

Liked: Amenities
Amazing facilities, friendly and welcoming service
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double charged for the same stay

Pre-Paid with Hotels.com but the hotel charged me twice by mistake. Concierge Christian Navakr did not respond to my request for a re-fund and did not provide a receipt. Make sure if you pre-pay that the frond desk do not charge you twice.
Stayed 5 nights in Apr 2025

6/10 Okay

Juan Gustavo Rangel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El lugar es bonito y las instalaciones son nuevas. Pero hay cosas que hacen que baje de nivel. Por ejemplo, en el baño del restaurante uno de los excusados no tiene media luna para sentarse, a pesar de que intentan ser “lujosos”. El hotel estaba casi solo y aún así, se les olvidaba asear mi cuarto… le falta mucha vida y promoción.
Stayed 4 nights in Jan 2026

10/10 Excellent

Juan Martín

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está muy lindo. Las habitaciones excelentes, albercas muy grandes, pero lo mejor fue el personal del hotel todos muy amables
Stayed 3 nights in Dec 2025

10/10 Excellent

sebastian

Stayed 3 nights in Dec 2025

10/10 Excellent

Luis Ariel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Increíble experiencia, fue mi segunda ves en este hotel y lo recomiendo 100%
Stayed 1 night in Jan 2026

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Nunca agrego reviews pero este lugar vale la pena, un oasis en Tulum, fusión entre calidad e instalaciones de resort con precios más que excelentes
Stayed 3 nights in Jan 2026

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities
O quarto e os funcionários são SENSACIONAIS. Instalações ótimas. Novas. Aquele cheirinho de tudo novo. Piscina perfeita também. Academia completa. Importante esclarecer que ficam dentro da uma reserva ambiental, e isso gera um custo (não muito alto) extra. Uma pena que não tem café da manhã incluído na reserva!
Stayed 6 nights in Dec 2025

10/10 Excellent

Sean

Stayed 2 nights in Jan 2026

6/10 Okay

Carlos Martín

Liked: Cleanliness, staff & service, amenities
El hotel muy bonito, el personal muy amable. Su ubicación alejada de todo. La alberca no estaba climatizada todo el día.
Stayed 5 nights in Dec 2025