With a stay at Koom, you'll be centrally located in Tulum, within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. .This luxury aparthotel is 5 mi (8.1 km) from Playa Paraiso and 13 mi (20.9 km) from Xel-Há Park.
Koom offers 6 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations include kitchen islands. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 6 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with down comforters and premium bedding. Rooms have private balconies. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This aparthotel also features a communal living room, a picnic area, and gas grills. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.
Property amenities
Beach
Free beach shuttle
Pool/Spa
2 outdoor pools
24-hour pool access
Pool umbrellas
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free beach shuttle
Onsite parking available only on request
Limited onsite parking
Onsite parking includes off-street options
Kitchen
Blender
Coffee/tea maker
Cookware, dishware, and utensils
Freezer
Full-sized refrigerator/freezer
Ice maker
Kitchen island
Microwave
Spices
Stovetop
Toaster
Dining
Champagne service
Chef service
Couples/private dining
Private picnics
Bedrooms
Down comforter
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Communal living room
Entertainment
55-inch smart TV with cable channels
Art gallery
TV in common areas
Outdoor areas
Balcony
Gas grill
Outdoor entertainment area
Outdoor furniture
Picnic area
Rooftop terrace
Laundry
Laundry facilities
Comfort
Air conditioning
Ceiling fan
Pets
Pet friendly
Welcoming cats and dogs only
2 pets total (up to 22 lbs per pet)
Pets stay free
Suitability/Accessibility
No elevator
Smooth flooring in room
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Change of towels on request
Concierge services
Daily housekeeping
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Meal delivery service
Multilingual staff
Porter/bellhop
Proposal/romance packages
Restaurant dining guides
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In a village
In the city center
Things to do
Scooter/moped rentals
Fishing nearby
Snorkeling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
6 units
Individual decor
Individual furnishings
Towels (changed on request)
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 16
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors, and return the keys
Access methods
Staffed front desk
Pets
Pets stay free
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room