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ARKA TULUM

Property class: 4

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Photo gallery for ARKA TULUM

A couple in a pool with a waterfall backdrop, holding drinks.
A courtyard with a tiled floor, a small pool, and a tree providing shade.
A woman sitting at a wooden table outdoors, holding a mug.
Two women in a tropical setting, one in a light blue dress and the other in a red dress, holding drinks.
A modern bedroom with a large bed, a wooden headboard, a view of greenery through large windows, and a cozy seating area with a chair and a rug.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
The current price is $96
$76 nightly
$96 total
Total with taxes and fees
Sep 25 - Sep 26

Explore the area

View in a map
Rio Otate Calle 37 Tumbenka, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪2 min walk‬
  • Place, Hospital de Tulum
    ‪6 min walk‬
  • Place, Jaguar Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Deluxe Villa, Garden View

A modern bedroom with a large bed, a wooden headboard, a view of greenery through large windows, and a cozy seating area with a chair and a rug.

Deluxe Villa, Garden View

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, Pool View

A modern bedroom with a large bed, a view of greenery through the window, and a minimalist decor style.

Deluxe Villa, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers
Copal Tulum Hotel
Zama
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
$67 nightly
The price is $85
Sep 23 - Sep 24
Total with taxes and fees
Copal Tulum Hotel

About the neighborhood

Tulum

With a stay at ARKA TULUM, you'll be centrally located in Tulum, within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. .This hotel is 4 mi (6.4 km) from Tulum Beach and 11.1 mi (17.9 km) from Xel-Há Park.

What's nearby

  • Dos Aguas Park - 2 min walk - 0.1 miles
  • Hospital de Tulum - 6 min walk - 0.4 miles
  • Hunab Lifestyle Center - 3 min drive - 1.1 miles
  • Jaguar Park - 4 min drive - 1.1 miles
  • Tulum Mayan Ruins - 11 min drive - 3.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Wang Tulum - ‬3 min walk
  • ‪Encanto Cantina - ‬2 min walk
  • ‪El Pollo Bronco - ‬3 min walk
  • ‪La Fourneé - ‬2 min walk
  • ‪Tacos El Huero - ‬2 min walk

About this property

ARKA TULUM

ARKA TULUM offers 11 air-conditioned accommodations with private plunge pools and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Additionally, rooms include fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Treat yourself to a stay in one of the 11 individually decorated guestrooms, featuring private plunge pools. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services.
At ARKA TULUM, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.
Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM.
ARKA TULUM has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

More

  • Air conditioning
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

MastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 011-005-002948/2026

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

ARKA TULUM Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 16 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough about how awesome this place and their staff was! Especially fern, jay and Maurilio! Lovely time! Clean and relaxing and beautiful
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities
I had an amazing stay at ARKA. The entire staff was so friendly, professional, and attentive, a very personalized experience. The food was delicious and ambiance was amazing for a relaxing retreat! Special thank you to Leyda and Bryan, they ensured that my all of my needs were met!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities
Room was spotless & beautiful. Had a very cozy vibe. The staff were amazing, very fast with any requests. The grounds are beautiful. Also had a private pool in our suite. The outdoor shower was great. Did not want to leave here
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal hotel . The staff is hands down the best. I was able to check in early. The plunge pool with the room is a nice touch. The breakfast included with the stay is a must. I had eggs with ham, toast, fruit and granola with yogurt: The pool with the rainfall waterfall is sophisticated. The property and rooms were like the photos listed online. It’s jungle-ly vibe but not too secluded.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo, lindo! Todos os ambientes limpos e muito bem cuidados. Quarto enorme e um grande destaque pra piscina/hidro no "quintal". Funcionários muito prestativos e simpáticos. Deixo uma sugestão apenas com relação ao café da manhã: poderia variar mais entre os dias, ficamos 3 dias e todos os dias era o mesmo menu, gostoso mas seria ótimo se variasse (o café da manhã é menu único e fixo, não é buffet). No mais, foi tudo sensancional! Ainda ajudaram meu marido a me preparar uma surpresa de aniversário de namoro :)
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A experiência neste hotel foi incrível! O atendimento de todos os funcionários foi espetacular. Todos muito educados e prestativos. Para quem busca uma viagem tranquila e longe dos barulhos da cidade, este é o lugar. O hotel fica longe da zona hoteleira de Tulum e a uns 10min de carro do centro, mas vale muito a pena ficar nele. Ha opção de fazer as refeições no restaurante do hotel. As comidas são excelentes. Tudo fresquinho e feito na hora. O café da manhã é maravilhoso! Ficaria novamente hospedada neste hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel attentionné et serviable. Petit déjeuner de qualité. Hôtel bien situé, au calme, piscine magnifique, jacuzzi privé, un coin de paradis.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Antonia

Liked: Cleanliness, amenities, property conditions & facilities
Unser Aufenthalt im Arka Hotel in Tulum war rundum ausgezeichnet und hat unsere Erwartungen in jeder Hinsicht übertroffen. Besonders hervorzuheben ist das äußerst freundliche und hilfsbereite Personal, das rund um die Uhr über WhatsApp erreichbar war und jederzeit schnell, kompetent und sehr zuvorkommend reagiert hat. Der Room Service war erstklassig – das Essen war qualitativ hochwertig, sehr frisch und geschmacklich hervorragend. Unser Zimmer war außergewöhnlich groß, sehr stilvoll eingerichtet und bot ein äußerst bequemes Bett, in dem man perfekt entspannen konnte. Besonders angenehm war auch, dass täglich frische Handtücher für Strand und Pool bereitgestellt wurden. Das Hotel liegt in einer ruhigen Wohngegend, die ideal ist, um dem Trubel zu entkommen und vollkommen zu entspannen. Der Pool ist großzügig gestaltet, hervorragend zum Schwimmen geeignet und lädt ebenso zum Sonnen und Verweilen ein. Insgesamt ein erstklassiges Hotel mit exzellentem Service, hohem Komfort und einer sehr angenehmen Atmosphäre. Wir würden jederzeit wiederkommen und können das Arka Hotel uneingeschränkt weiterempfehlen.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente trato limpieza amavilidad de todo el personal100 de 100
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Alisha

Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Stayed 1 night in Apr 2026