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Ana y Jose Tulum Hotel & Spa

Property class: 4.5

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Photo gallery for Ana y Jose Tulum Hotel & Spa

A pool with a hanging chair, palm trees, and a view of the ocean.
Property video
A modern room with a bench, a large potted plant, a small table, and a bathtub.
A resort with thatched-roof buildings, a swimming pool, and a beach view.
A beachside restaurant with outdoor seating, thatched umbrellas, and a view of the ocean.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
The current price is $214
$174 nightly
$214 total
Total with taxes and fees
Oct 29 - Oct 30

Explore the area

View in a map
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪10 min walk‬
  • Place, Tulum Mayan Ruins
    ‪12 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪74 min drive‬

Room options

View all photos for Villa Coba

A bedroom with a large bed, a sofa, and a chandelier.

Villa Coba

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Garden

A two-story building with a pool, outdoor seating, and tropical vegetation.

Superior Garden

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite

A spacious bedroom with a large bed, bedside tables, a chair, and a TV.

2 Bedroom Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Feelings OV

A bedroom with a canopy bed, a sofa, and a decorative wall hanging.

Feelings OV

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Charming OV

A covered outdoor area with a wooden bench, a stone pillar, and a view of the ocean.

Charming OV

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Charming Garden

A hotel room with two beds, a sitting area with a chair and table, a ceiling fan, and a window with curtains.

Charming Garden

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Casa del Agua

A pool area with a hot tub, lounge chairs, and a view of the beach and ocean.

Casa del Agua

  • Ocean view
  • 1 bedroom
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

View all photos for Manglar

A spacious bedroom with a large bed, two bedside tables, and wall-mounted lamps.

Manglar

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • All inclusive
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Total with taxes and fees
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About the neighborhood

Tulum

With a stay at Ana y Jose Tulum Hotel & Spa in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and a 4-minute drive from Sian Ka'an Biosphere Reserve. .This beach hotel is 2.2 mi (3.5 km) from Tulum National Park and 3.6 mi (5.8 km) from Playa Paraiso.

What's nearby

  • Tulum Beach - 2 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 10 min walk - 0.5 miles
  • Playa Paraiso - 9 min drive - 4.4 miles
  • Tulum Mayan Ruins - 12 min drive - 5.3 miles
  • Playa Ruinas - 16 min drive - 5.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Cenzontle - ‬9 min walk
  • ‪Ziggys Beach Club - ‬2 min walk
  • ‪Taboo Beach Club - ‬2 min walk
  • ‪Mr. Shmokey Smokehouse - ‬8 min walk
  • ‪K’arma - ‬9 min walk

About this property

Ana y Jose Tulum Hotel & Spa

Ana y Jose Tulum Hotel & Spa offers 32 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Make yourself at home in one of the 32 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Treat yourself with massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Ana’s Kitchen, a beachfront restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tulum? This hotel has 1507 square feet (140 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Ana’s Kitchen - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Ana y Jose Tulum Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Ana’s Kitchen

Things to do

  • Beach club
  • Designer stores
  • Free children's club
  • Gym
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • Art supplies
  • Baby bath
  • Beach toys
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Built in 1984
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 700 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in.
  • Resort fee: MXN 380 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 4940 per vehicle (roundtrip, maximum occupancy 7)
  • Pet fee: MXN 700 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-006722/2025

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Y JOSE
ANA Y JOSE CHARMING
ANA Y JOSE CHARMING HOTEL
ANA Y JOSE CHARMING HOTEL Tulum
ANA Y JOSE CHARMING Tulum
ANA Y JOSE HOTEL
HOTEL ANA Y JOSE
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel
Ana y Jose Charming Tulum
Ana y Jose Charming
Hotel Ana y Jose Charming Hotel And Spa Tulum
Tulum Ana y Jose Charming Hotel And Spa Hotel
Hotel Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel And Spa Tulum
Ana y Jose Charming Hotel Spa
Ana Y Jose Charming Tulum

Ana y Jose Tulum Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 240 reviews
Rating 8 - Good. 50 out of 240 reviews
Rating 6 - Okay. 19 out of 240 reviews
Rating 4 - Poor. 7 out of 240 reviews
Rating 2 - Terrible. 8 out of 240 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room. Clean and excellent staff.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a boutique hotel. It is very clean.There are quite a few rooms however there is only 1 pool with 4-5 daybeds. This would not be an issue if the beach was clean and water swimmable however when we stayed it wasn’t the case. I understand staff can’t do much about the beach cleanliness but there could be additional daybeds to cater to more guests in situations when beach is not usable.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room + amazing service! Breakfast menu was delicious and Fresh, and they even got us fresh coconuts straight from the trees. 10/10 would recommend.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful place good service
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean and friendly personal.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very wonderful stay thank you for everything
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beachfront resort
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay and service
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel next to the beach.
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Places in a Good Location, but it’s really really dated the rooms are old the food is mediocre The air conditioning was leaking and they had no screens on the sliding patio doors if your looking for something overpriced for what it is this would be a good place to stay it’s worth $ 100 usd a night because it’s on the beach the staff is nice But they charge double or triple that if you don’t like old and warn out damp rooms I would not recommend 2 stars only
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Spacious, clean rooms (not ocean view—those rooms are quite small). Friendly staff, but slow service and often inaccurate (food and beverage). Good value.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
Stayed 5 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
The beach in front of this hotel was super dirty with seaweed while the rest of hotels beach properties were clean.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful stay. Ana y José is a stunning resort with incredible design and décor — our room was perfect and felt both luxurious and relaxed. The staff were outstanding, warm, and attentive throughout our stay. Facilities were excellent, the food was fantastic, and the beachfront location is truly beautiful. The only minor drawbacks were that hot water was a bit hit-and-miss, and at night you could hear music from a nearby resort down the beach. That said, these were small issues in an otherwise amazing experience. We would absolutely love to return.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
Stayed 6 nights in Dec 2024
Verified review

6/10 Okay

It was OK
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place, perfect hospitality

Absolutely beautiful place. Everyone was so welcoming there and the food was amazing. We loved Omar! Such a great sense of humor and made every meal/drink even more enjoyable!!
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
Stayed 5 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

We stayed there for 5 nights and 6 days. We had room Amancer facing the beach and could see the sea right from my bed when you open the door. Food was good and they have good beach chairs as well. The best part that we liked a lot was that it was located in the quite part of the beach and it was walking distance to other hotels/restaurants.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great Rafael & Paulina are top class.
Stayed 5 nights in Aug 2024