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Luxury Villas Jardín Caracol

Property class: 4.5

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Photo gallery for Luxury Villas Jardín Caracol

A modern building with a wooden deck, a pool, and outdoor seating.
A wooden deck with wicker furniture, a stone wall, and a brick chimney.
A spacious bedroom with a large bed, wooden headboard, and two bedside tables.
A modern living space with a dining area, a sofa, a coffee table, and a ceiling fan.
A modern entrance with wooden paneling, a hanging light fixture, and a staircase leading to a covered area with plants.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle 7 pte con 14 sur, Mza 52, Lote 17, Condominio Jardín Caracol, Tulum, QROO, 77769
  • Place, Holistika Art Walk
    ‪16 min walk‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Place, Tulum Beach
    ‪11 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Deluxe Suite, Pool View

A spacious bedroom with a large bed, a ceiling fan, a window with a view of greenery, and a hammock by the window.

Deluxe Suite, Pool View

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Suite, Pool View

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, Pool View

A bedroom with a large bed, wooden wardrobe, ceiling fan, and a view of greenery through the window.

Family Suite, Pool View

  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Luxury Villa, Private Pool, Pool View

A hotel room with a bed, a ceiling fan, an air conditioning unit, a TV mounted on the wall, and a view into the kitchen area.

Luxury Villa, Private Pool, Pool View

  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

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About the neighborhood

Tulum

With a stay at Luxury Villas Jardín Caracol in Tulum (La Veleta), you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. .This luxury villa is 4.4 mi (7.1 km) from Playa Paraiso and 12.8 mi (20.6 km) from Xel-Há Park.
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What's nearby

  • Holistika Art Walk - 16 min walk - 0.9 miles
  • Hospital de Tulum - 4 min drive - 1.2 miles
  • Tulum Beach - 11 min drive - 5.3 miles
  • Playa Paraiso - 12 min drive - 4.9 miles
  • Tulum Mayan Ruins - 13 min drive - 4.8 miles

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Burrito Amor - ‬11 min walk
  • ‪Vaivén - ‬10 min walk
  • ‪Delicia - ‬16 min walk
  • ‪Xibak Tulum - ‬17 min walk
  • ‪Viva Cafe Tulum - ‬9 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Luxury Villas Jardín Caracol

Luxury Villas Jardín Caracol offers 4 accommodations with washers/dryers and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters. Accommodations at this 4.5-star villa have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This Tulum villa provides complimentary wireless Internet access, with a speed of 25+ Mbps. 42-inch flat-screen televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the villa include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 4 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This villa also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.

Property amenities

Beach

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Sports massages
  • Swedish massages

Internet

  • Available in the villa: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • High chair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Water dispenser

Dining

  • Chef service
  • Dining table

Bedrooms

  • Bed sheets provided
  • Down comforter

Bathroom

  • 1 bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Separate dining area
  • Window screens

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in hallways (45 inches high)
  • Handrails in stairways (45 inches high)
  • Null
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Banquet hall
  • Garden
  • Individually decorated
  • Individually furnished
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 17 2026 to March 16 2028 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jardin Caracol Condominium

Luxury Villas Jardín Caracol Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Staff were amazing. The place could be cleaner. I brought up the issues and what were missing to the owner and they fixed them right away. They did an amazing job making it up to us and that was wonderful. Road to get in and out of the place is not paved.
Stayed 7 nights in Feb 2026