The staff at the hotel was friendly and breakfast was amazing! However, there were lots of roaches everywhere in the room. As the lights turn on, they scatter. They came from the dresser, on the tv, in the tub, and on the toilet. The whole time, I took all garbage to the big garbage bin down the hallway. We never kept any garbage in the room to prevent them from hanging out in the room, but that may have only minimized it. Other people's hair were on and in the pillow cases and in the bathroom towels. Some of the pieces were very long.