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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

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Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
Bar (on property)
Point of interest
Courtyard
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$170
$146 nightly
$170 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Place, Destiny USA
    ‪2 min walk‬
  • Place, WonderWorks
    ‪2 min walk‬
  • Place, NBT Bank Stadium
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(77 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(78 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(5 reviews)
  • 536 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

7.8 out of 10
Good
(14 reviews)
  • 649 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Corner King Suite

  • Sleeps 4

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6

King Studio Suite

  • Sleeps 4

King Suite - Hearing Accessible

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Mobility Accessible With Bathtub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room Suite With 2 Queen Beds, Roll-in Shower-Mobility Accessible

  • Sleeps 6

Mobility Two Room King Suite with Roll in Shower

  • Sleeps 4

Two Room Two Queen Corner Suite

  • Sleeps 6

One-Room Suite With 1 King Bed And Tub-Mobility Accessible

  • Sleeps 4

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4

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Total with taxes and fees
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About the neighborhood

Syracuse

Located in Syracuse (Lakefront), Embassy Suites by Hilton Syracuse Destiny USA is within a 5-minute walk of Destiny USA and within 4 minutes by car from Erie Canal Museum..This hotel is 2.3 mi (3.7 km) from Landmark Theatre and 2.3 mi (3.7 km) from Museum of Science and Technology.

What's nearby

  • Destiny USA - 2 min walk - 0.1 miles
  • WonderWorks - 2 min walk - 0.1 miles
  • 5 Wits Adventure - 2 min walk - 0.1 miles
  • Central New York Regional Market - 11 min walk - 0.6 miles
  • NBT Bank Stadium - 16 min walk - 0.9 miles

Getting around

  • Syracuse Regional Transportation Center - 17 min walk
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Panera Bread - ‬12 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Auntie Anne's - ‬9 min walk
  • ‪Pawsitivitea - ‬12 min walk
  • ‪Sbarro - ‬12 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 209 air-conditioned rooms featuring refrigerators and microwaves. 49-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Syracuse? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 624 out of 1064 reviews
Rating 8 - Good. 196 out of 1064 reviews
Rating 6 - Okay. 110 out of 1064 reviews
Rating 4 - Poor. 64 out of 1064 reviews
Rating 2 - Terrible. 70 out of 1064 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, wonderful breakfast and happy hour.
Stayed 1 night in Jan 2026

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, room comfort
The bar was good and the breakfast was great, the crowd in the hotel was sketchy there were men in ski masks in the lobby both nights just walking around watching people. The whole place smelled like marijuana and our central air did not work. The poloce were at breakfast due to an altercation and it was a bit too much. This hotel used to be great and now the wrong crowd stays there.
Stayed 2 nights in Dec 2025

6/10 Okay

Wilnisha

Liked: Amenities
Room wasn’t ready upon arrival. Had to comprise to another room which smelled like mildew. Staff was ok but didn’t offer a later checkout, free parking just bottled water lol
Stayed 1 night in Dec 2025

10/10 Excellent

ashlie

Stayed 1 night in Dec 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Top Notch
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice christmas decorations in lobby, good food and great room. The elevators are annoying as they are really slow though. Overall great hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was excellent. The lobby, hallways and room were very clean. Nicely decorated for the holidays. Vouchers were given for 2 complimentary drinks at happy hour. Free breakfast. There’s a covered walkway to Destiny USA but you have to walk outside for a short walk to get to the walkway. Compared to our stay 2 years ago there is a new $16/stay parking charge. But overall I really recommend this hotel if you’re specifically going to the mall.
Stayed 1 night in Dec 2025

4/10 Poor

Chris

Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointed that we were charged $15 for parking. Seriously in Syracuse NY, this hotel must be desperate for funds. There is more parking around this hotel than 4 car dealerships combined. Then a “security deposit” of $250 placed on my card never been required so much for incidentals. And we are not young party people but a couple out Christmas shopping. Anyway the room was clean and nice the canvas painting in the bathroom was moldy and the soap bottle was removed from the wall. The hallways were littered with food and garbage from other guests. And the elevator was broken so they had to take us up a service elevator. The breakfast was good. One guy busting out 7 omelettes at a time. He was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great! Only downside was the paying for parking!! You pay enough for your room should have to pay to park. Just saying
Stayed 1 night in Dec 2025

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
very clean .. i love everything about this hotels !! i will be back
Stayed 1 night in Dec 2025

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and very comfortable bed. Will definitely stay here again
Stayed 1 night in Dec 2025

10/10 Excellent

Eliana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Fernando and Joel had the answers to all my questions and made us feel very welcomed. The room wonderful, my kids loveeeed the view!!! We’ll definitely be back just hopefully on a higher floor.
Stayed 1 night in Nov 2025

10/10 Excellent

Isbet

Stayed 1 night in Dec 2025

10/10 Excellent

Tamitsa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great! Clean room, nice amenities & friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
The room was clean bathroom not so much.
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was big. Nice and clean. Loved being so close to the mall. Great location!
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always an absolute pleasure staying here! Love the hospitality an clean rooms! Always makes it up to us if there is any issues! Great breakfast an fantastic service!
Stayed 1 night in Nov 2025

10/10 Excellent

John, Chippewa falls

Stayed 1 night in Dec 2025

10/10 Excellent

Devin

Stayed 1 night in Nov 2025

2/10 Terrible

Darcie

Traveled with family
Staff rude and was never told of a holding fee smashed fingers ik heavy fast sliding bathroom door
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2025

10/10 Excellent

gina

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

6/10 Okay

veronica

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When i areived i noticed children throughout the entire lobby. I first dismissed it, thinking ot was an event. I dont mind childern, but the chairs were wait on the second floor as i used them to take personal pic. The bar lobby were sole gatherwd for drinks the chairs were dirty and wet as well. The fireplace wasnt on, and napkins and plates were everywhere. I booked this location for the experience or being close to destiny as i had my birthday dinner there. Im really not sure if ill ever book that location again. Tbh
Stayed 1 night in Nov 2025