Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

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Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
Property preview
Bar (on property)
View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
$154
$132 nightly
$154 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Place, Destiny USA
    ‪2 min walk‬
  • Place, Central New York Regional Market
    ‪11 min walk‬
  • Place, NBT Bank Stadium
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed

8.6 out of 10
Excellent
(68 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Corner

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(4 reviews)
  • 536 sq ft
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 649 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Corner King Suite

  • Sleeps 4

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6

King Studio Suite

  • Sleeps 4

King Suite - Hearing Accessible

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Mobility Accessible With Bathtub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room Suite With 2 Queen Beds, Roll-in Shower-Mobility Accessible

  • Sleeps 6

Mobility Two Room King Suite with Roll in Shower

  • Sleeps 4

Two Room Two Queen Corner Suite

  • Sleeps 6

One-Room Suite With 1 King Bed And Tub-Mobility Accessible

  • Sleeps 4

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4

Similar properties

About the neighborhood

Syracuse

Located in Syracuse (Lakefront), Embassy Suites by Hilton Syracuse Destiny USA is within a 5-minute walk of Destiny USA and within a 5-minute drive of Landmark Theatre. .This hotel is 2.2 mi (3.6 km) from Erie Canal Museum and 2.3 mi (3.7 km) from Museum of Science and Technology.

What's nearby

  • Destiny USA - 2 min walk - 0.1 miles
  • WonderWorks - 2 min walk - 0.1 miles
  • Central New York Regional Market - 11 min walk - 0.6 miles
  • Lake Onondaga - 11 min walk - 0.6 miles
  • NBT Bank Stadium - 16 min walk - 0.9 miles

Getting around

  • Syracuse Regional Transportation Center - 16 min walk
  • Hancock Intl. Airport (SYR) - 7 min drive

Restaurants

  • ‪Panera Bread - ‬11 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Sbarro - ‬11 min walk
  • ‪Auntie Anne's - ‬8 min walk
  • ‪Dave & Buster's - ‬5 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Hotel with free breakfast, 2-minute walk to Destiny USA
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 209 air-conditioned rooms featuring refrigerators and microwaves. 49-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Syracuse? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1001 reviews
Rating 8 - Good. 180 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in and out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Sofia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bar
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall a good stay
Stayed 1 night in Aug 2025

8/10 Good

Alesia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, clean and quiet. staff was friendly and was across the street from the mall and 10 minutes from the state fair
Stayed 3 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

robert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Great hotel, nearby Syracuse University and mall. Surrounding areas are not great, pretty ghetto. Now they charge $15 per night for parking to pay for security which leads me to believe crimes like car break-ins do occur here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,
Stayed 2 nights in Aug 2025

8/10 Good

Kristy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff were friendly! The hotel was quiet, with the staff caption of our AC, which we had to turn off because it was loud and made continuous rattling noise.
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the NY State Fair
Stayed 2 nights in Aug 2025

8/10 Good

Levon

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Darren

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not what it used to be

The place seemed to be having an A/C issue. We had a room that was blowing warm air, they kindly switched our room after acknowledging the A/C wasn’t working. But the second room wasn’t much cooler, the temp barely dropped at all. By this point we just wanted to settle in for the evening. After all the moving and getting ready for bed the cable stopped working for the night. For a Embassy suite the room was very crapped for 3 people. Noticed the Lobby had fans going, kinda giving and indication they knew they had some issues with the A/C. All and all not an enjoyable stay for the money. Also on a side note, charging 16 dollars for parking is a hussle and they should be called out on that nonsense.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Qandeel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Manuel R.

Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey R Hussey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good for Destiny USA Mall, SUNY ESA/Syracuse campus and airport.
Stayed 2 nights in Aug 2025

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

not great for the price

Seems expensive for a place that does not feel like it is well maintained. Mattress was like sleeping in a canoe. Broken and missing tiles in the bathroom. Hallways seemed to always have trash from room service not cleaned up in the hallways. Only redeeming factor is location.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rachel

Stayed 1 night in Aug 2025