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Comfort Inn & Suites Airport

Star Rating
3 out of 5

Information

Reviews

3.6 / 5Good
1,240 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    WonderWorks
    3 min drive
  • Popular Location
    Destiny USA
    4 min drive
  • Popular Location
    Onondaga Lake Park
    5 min drive
  • Airport
    Syracuse, NY (SYR-Hancock Intl.)
    7 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Double Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Standard Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, Non Smoking (2 Double beds and 1 Sofa bed)

    Room Amenities

    • Sleeps 6
    • 2 Double Beds and 1 Double Sofa Bed
    More details

About this area

North Syracuse

Near a train station, Comfort Inn & Suites Airport is in an area with good airport proximity. Erie Canal Museum and Museum of Science and Technology are cultural highlights, and some of the area's popular attractions include Rosamond Gifford Zoo and New York State Fairgrounds. Traveling with kids? Consider WonderWorks, or check out an event or a game at Carrier Dome. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    WonderWorks - 3 min drive
  • Popular Location
    Destiny USA - 4 min drive
  • Popular Location
    Onondaga Lake Park - 5 min drive
  • Popular Location
    St. Joseph's Hospital Health Center - 6 min drive
  • Popular Location
    New York State Fairgrounds - 8 min drive

Getting around

  • Syracuse Regional Transportation Center - 4 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 7 min drive

Restaurants

  • Atrium Cafe and Lounge – Restaurant with a bar offering American cuisine. Serves dinner and light fare on select days. Kids' menu available.

About this property

Comfort Inn & Suites Airport

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area. All 166 rooms offer free WiFi, premium bedding, and flat-screen TVs with cable channels. Guests will also find coffee makers, free newspapers, and free local calls.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Special check-in instructions

Airport shuttle service is available on request from 6:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 25 per pet, per stay
  • 2 per room (up to 70 lbs)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Extended parking fee: USD 8 per day
  • Pet fee: USD 25 per pet, per stay
  • Refrigerator fee: USD 10.00 per night
  • In-room microwave fee: USD 10.00 per night
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Comfort Airport North Syracuse
  • Comfort Inn Airport North Syracuse
  • Comfort & Suites Syracuse
  • Comfort Inn Suites Airport
  • Comfort Inn & Suites Airport Hotel
  • Comfort Inn & Suites Airport North Syracuse
  • Comfort Inn & Suites Airport Hotel North Syracuse

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Extended parking: USD 8 per day
  • Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Spa tub

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (3708 square feet)

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Where to eat

  • Atrium Cafe and Lounge – Restaurant with a bar offering American cuisine. Serves dinner and light fare on select days. Kids' menu available.
5 - Excellent
280
4 - Good
476
3 - Okay
248
2 - Mediocre
143
1 - Poor
93
3.8
Cleanliness
3.9
Service and Staff
3.2
Amenities
3.5
Property condition

3/5

No air conditioning-room was 79 degrees. Also the front deck staff needed more training in hospitality. The internet stated all rooms had refrigerator and microwave. They did not, but staff kindly brought both to my room. I specified that I needed a dog friendly room when I made my reservation, but that became a problem when I checked in.

Stayed 1 night in Jul 2019

3/5

Ok but needs attention.

I have stayed at this hotel several times over the past 7 years. The hotel is now getting very tired and needs renovation. The service was generally responsive except that the cleaning staff did not replenish towels after the first day unless we asked. The daily breakfast and the pool areas were good, and the beds were comfortable. Wi-fi is good. Several of our group (a seniors baseball team) had problems with plugged drains and non-working air conditioners and one family had to change rooms. One person on another team had a flood in their room from a plugged air conditioner which was not dealt with during their 3-day stay. I understand the hotel recently changed management and hopefully it will get the attention it needs. We will be looking at alternatives next year but would stay there again if it receives some TLC.

Stayed 3 nights in Jul 2019

1/5

The service was bad, the room was dirty. The parking lot was good.

Stayed 2 nights in Jul 2019

2/5

This traveler didn’t leave comments with their review
Stayed 3 nights in Jul 2019

1/5

Very frustrating

Your hotel has really gone downhill as we have stayed with you many times. Why? Firstly our TV was broken and no one could replace /fix the issue. That took a hour. Then it took another hour to get moved to another room. When we got that room (273) the AC didn’t work and made a ton of noise Informed the front desk and no one ever came to repair. Been staying here for years for my ball team but it is time to try another hotel

Stayed 3 nights in Jul 2019

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