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Aloft Syracuse Inner Harbor

Star Rating
3 out of 5

Information

Reviews

4.4 / 5Excellent
664 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Destiny USA
    17 min walk
  • Popular Location
    WonderWorks
    18 min walk
  • Popular Location
    St. Joseph's Hospital Health Center
    3 min drive
  • Airport
    Syracuse, NY (SYR-Hancock Intl.)
    8 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Harbor View, Corner

    Room Amenities

    • Harbor view
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Syracuse

Aloft Syracuse Inner Harbor is located on a lake and in a walkable area with good airport proximity. Museum of Science and Technology and Erie Canal Museum are cultural highlights, and some of the area's popular attractions include Rosamond Gifford Zoo and New York State Fairgrounds. 5 Wits Adventure and WonderWorks are also worth visiting.

What's nearby

  • Popular Location
    Destiny USA - 17 min walk
  • Popular Location
    WonderWorks - 18 min walk
  • Popular Location
    Clinton Square - 2 min drive
  • Popular Location
    St. Joseph's Hospital Health Center - 3 min drive
  • Popular Location
    Museum of Science and Technology - 3 min drive

Getting around

  • Syracuse Regional Transportation Center - 3 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 8 min drive

Restaurants

  • W XYZ – Bar offering American cuisine. Serves light fare.

About this property

Aloft Syracuse Inner Harbor

This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 134 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include pillowtop beds, free weekday newspapers, and free bottled water.

Policies

Check-in

Check-in between 4 PM - midnight

Special check-in instructions

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs only
  • 2 per room (up to 60 lbs)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • Aloft Syracuse Inner Harbor Opening June 7 2016 Hotel
  • Aloft Inner Harbor Opening June 7 2016 Hotel
  • Aloft Syracuse Inner Harbor Opening July 12 2016 Hotel
  • Aloft Inner Harbor Opening June 7 2016
  • Aloft Inner Harbor Opening July 12 2016 Hotel
  • Aloft Syracuse Inner Harbor Opening July 12 2016
  • Aloft Inner Harbor Opening July 12 2016
  • Aloft Syracuse Inner Harbor Hotel
  • Aloft Inner Harbor Hotel
  • Aloft Inner Harbor
  • Aloft Syracuse Inner Harbor Opening June 7 2016
  • Aloft Syracuse Inner Harbor Hotel
  • Aloft Syracuse Inner Harbor Syracuse
  • Aloft Syracuse Inner Harbor Hotel Syracuse

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free roundtrip airport shuttle during limited hours
  • Airport shuttle at scheduled times, on request

Food and drink

  • Breakfast available for a fee: USD 5-15 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (731 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 42-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Where to eat

  • W XYZ – Bar offering American cuisine. Serves light fare.
4.4

Excellent

5 - Excellent
366
4 - Good
217
3 - Okay
53
2 - Mediocre
15
1 - Poor
13
4.6
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.5
Property condition

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2019

4/5 Good

Facilities on general are great. The voucher system for breakfast was really annoying and unsatisfying.

Stayed 2 nights in Jul 2019

5/5 Excellent

Pet friendly and they were flexible with our travel plans and check out times. Very modern hotel and friendly staff!

Stayed 3 nights in Jul 2019

1/5

WORST EXPERIENCE EVER

THIS WAS A TERRIBLE EXPERIENCE! I BOOKED OUR STAY 2.5 MONTHS AHEAD OF TIME AND WENT TO CHECK IN ONLY TO FIND OUT THAT THEY OVERBOOKED AND DID NOT HAVE A ROOM TO ACCOMODATE US. I CALLED EARLIER IN THE DAY ON THE DATE WE WERE SUPPOSE TO CHECK IN TO CONFIRM AND WAS TOLD EVERYTHING WAS ALL SET. 10PM GET THERE TO CHECK IN AND THEY TELL ME 'WE HAVE A PROBLEM' 'I HAD TO BEG SOMEONE TO TAKE YOU IN FOR THE NIGHT" I WILL SAY THAT THE SHERIDAN HOTEL THEY SENT US TO WAS VERY ACCOMODATING, HOWEVER ALOFT TOLD ME I WOULD NOT BE CHARGED FOR ANYTHING. I LOOKED AT MY ACCOUNT THE NEXT DAY TO SEE I HAD BEEN CHARGED MORE THAN THE ROOM AT ALOFT SHOULD'VE BEEN. SO I WENT BACK TO ALOFT TO BE TOLD THAT THERE WERE NO MANAGERS AND THAT THE WOMAN AT THE DESK "COULDN'T HELP ME" THE ENTIRE EXPERIENCE WAS AWFUL. THE STAFF WAS RUDE AND HAD AN ATTITUDE. ALSO, WHY DIDN'T YOU CALL? IF YOU WOULD HAVE CALLED I WOULDN'T BE UPSET!!! AWFUL CUSTOMER SERVICE! AWFUL EXPERIENCE! SPEND YOUR MONEY SOMEWHERE ELSE.

Stayed 1 night in Jul 2019

5/5 Excellent

Close distance to the mall, nice hotels.friwndly staff.

Stayed 1 night in Jul 2019

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