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Viva Azteca by Wyndham, A Trademark Resort

4.0 star property

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Photo gallery for Viva Azteca by Wyndham, A Trademark Resort

An aerial view of a resort with a central swimming pool, palm trees, and a circular structure.
Property video
An aerial view of a resort with multiple buildings, a beach, and a pool area.
An outdoor dining area with tables set for guests, surrounded by lush greenery and a thatched roof structure.
An aerial view of a resort with a large pool, multiple beachside lounge areas, and a beachfront.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $377
$309 nightly
$377 total
Total with taxes and fees
Aug 24 - Aug 25

Explore the area

View in a map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪6 min walk‬

Room options

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, desk, blackout drapes

Room Standard with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room Deluxe with Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room Deluxe with Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, desk, blackout drapes

Room Standard with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Garden, 1 King Bed, Non-Smoking

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a balcony with a table and chairs.

Superior Garden, 1 King Bed, Non-Smoking

8.2 out of 10
Very good
(11 reviews)
  • Garden view
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, a chair, and a view of greenery outside.

Superior Garden, 2 Queen Beds, Non-Smoking

8.2 out of 10
Very good
(31 reviews)
  • Garden view
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, and a chair. There is a balcony with a view of palm trees and a pool.

Superior Ocean, 2 Queen Beds, Non-Smoking

  • Ocean view
  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Pool, 1 King Bed, Non-Smoking

A hotel room with a bed, a desk, a chair, a nightstand, a TV, and a view of a pool and palm trees.

Superior Pool, 1 King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a balcony with a view of palm trees, and a purple chair.

Superior Pool, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

A hotel room with a large bed, a TV mounted on the wall, a bench, and a view of the garden through the sliding doors.

Accessible Garden View, 1 Queen Bed, Non-Smoking

  • Garden view
  • 373 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

With a stay at Viva Azteca by Wyndham, A Trademark Resort in Playa del Carmen (Playacar), you'll be steps from Playacar Golf Club and a 4-minute drive from Quinta Avenida. .This all-inclusive property is 2.1 mi (3.4 km) from Mamitas Beach and 4.9 mi (7.9 km) from Xplor Theme Park.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 2 min walk - 0.1 miles
  • Playacar Beach - 6 min walk - 0.4 miles
  • Mayan Ruins of Playacar - 6 min walk - 0.4 miles
  • Xaman Ha Aviary - 14 min walk - 0.8 miles
  • Quinta Avenida - 4 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min walk
  • ‪rosa roja - ‬9 min walk
  • ‪Turquesa - ‬6 min walk
  • ‪Occidental Allegro - ‬3 min walk
  • ‪Don Rafael - ‬3 min walk

About this property

Viva Azteca by Wyndham, A Trademark Resort

Viva Azteca by Wyndham, A Trademark Resort offers 339 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Stay in one of 339 guestrooms featuring Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at El Nopal, one of the property's 4 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 6534 square feet (607 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
El Nopal - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
II Palco - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Xul Ha - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
El Cenote - This poolside bar serves light fare only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • El Cenote
  • El Nopal
  • II Palco
  • Xul Ha

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bodyboard
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Padel
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,534 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.35 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Viva Azteca by Wyndham, A Trademark Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, incredibly clean, tasty food, and a beautiful beach!
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience as a family with a 5 and 8 year old.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Dahlia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, friendly people and amazing beach
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Stew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific place for an all-inclusive holiday. Resort is a bit dated but extremely well maintained and very clean. Staff were awesome and food was much better than we’ve experienced at similar resorts. A lot of kids and young families. Definitely recommend this place.
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Decent Food
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, catamarans, nightly shows, and bartenders were all excellent features.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

A Vivienne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff!
Husband’s 67th Birthday!
Birthday at at à la carte Mexican restaurant.
Beautiful statues on property!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Tami-Rae

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, friendly staff,
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Kaitlyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff and beach
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Guadalupe Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was comfortable, clean, and quiet. Not a huge resort but big enough with plenty amenities. The outdoor bar and outdoor seating area near the pool area have a beautiful view to the ocean. The servers in the buffet and bartenders were so attentive and great.The bed and pillows in our room were very comfortable. This resort is also within walking diatance to the famous 5th avenue. I would definitely return to stay at this resort.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Ujjaval

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time. Their Christmas celebrations were fabulous!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

sorinela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious , clean , no elevator . Food was good ,enough variety , pool was very nice , water warm . Enough chairs on the beach .Very easy to navigate , small resort a bit traditional but still in good shape , walking distance to Playa del Carmen .
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Greg L

Liked: Cleanliness, amenities, property conditions & facilities
Maids kept rooms spotless.
Stayed 8 nights in Feb 2026
Verified review

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities
The bathrooms need an update
Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

Safae El

Disliked: Staff & service
I got bitten by bed bugs
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Anthony Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place.
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+++
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, rooms are large, comfy beds and super friendly staff. Food quality is good and excellent variety in the buffet. Drink quality varies, wine is ok, cocktails are terrible, as in most all- inclusive hotels, not the best quality liquor and they artificial syrups. Mango margarita was undrinkable. Non-motorised water sports are included, which is very nice. We couldn't make the most of it due to weather though.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Charlla

Liked: Cleanliness, amenities, property conditions & facilities
Clean room ,amazing foid& beds great service aimed to please .
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, many activities, great staff, great food!
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
Great resort
Stayed 10 nights in Apr 2025
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very well organized and laid out, comfortable, calm, tasteful and had everything without seeming overdone or tacky. The spaces were well set in nature which made it so calming and relaxing. The staff were extremely friendly and helpful, and were constantly cleaning and organizing the property. The place is also very respectful of the environment, as far as all-inclusives go. I was impressed with the minimal but very comfortable amenities in rooms, the use of reuseable items, towel and laundering protocols, timed lights and water faucets and beach care. It also avoided the various levels of exclusivity, access or inclusiveness. Everything was straightforward and everyone had access to everything, for the most part. It all felt simple and comfortable.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Yes, would prefer mini bar to be restocked
Stayed 3 nights in Jan 2026