With a stay at Hotel Riu Yucatan - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Beach and Playacar Golf Club. .This all-inclusive property is 2 mi (3.2 km) from Playa del Carmen Main Beach and 4.8 mi (7.8 km) from Xcaret Eco Theme Park.
What's nearby
Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.2 miles
Playacar Beach - 8 min walk - 0.5 miles
Mahi Golf Course - 11 min walk - 0.6 miles
Playacar Golf Club - 13 min walk - 0.7 miles
Mayan Ruins of Playacar - 19 min walk - 1.0 mile
Getting around
Cancun Intl. Airport (CUN) - 55 min drive
Restaurants
Viva Wyndham Maya - 7 min walk
rosa roja - 3 min walk
Festival Grand Buffet - 9 min walk
Bar Arrecife - 11 min walk
Cupcake Cafe - 7 min walk
About this property
Hotel Riu Yucatan - All Inclusive
Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club
Hotel Riu Yucatan - All Inclusive offers 507 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels.
Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 507 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a health club, and a waterslide. Additional features at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Satisfy your appetite at La Hacienda, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
La Hacienda - This buffet restaurant serves breakfast, lunch, and dinner.
Shanghai - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Sicilia - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
La Margarita - This steakhouse is located by the pool. Reservations are required. Open daily.
Cancun - Onsite lobby lounge. Open daily.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing
Land activities
Fitness facilities
Volleyball
Entertainment
Onsite entertainment and activities
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:30 AM
4 restaurants
5 bars/lounges
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Cancun
La Hacienda
La Margarita
Shanghai
Sicilia
Things to do
4 outdoor pools
Bicycle storage
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Kayaking
Personal motorized watercraft
Playground
Sailing
Sauna
Scuba diving
Shopping
Snorkeling
TV in common areas
Volleyball
Waterslide
Windsurfing
Family friendly
4 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
In-room crib
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Computer station
Outdoors
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Full-service spa
Body scrubs
Body wraps
Facials
Manicures/pedicures
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
100% renewable energy
12 buildings
3 floors
Art Deco architecture
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Free toiletries
Hair dryer
Partially-open bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
Food and drink
Free bottled water
Minibar
More
Air conditioning
Ceiling fan
Connecting rooms available
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Individual decor
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi
Hotel Riu Yucatan - All Inclusive Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 528 out of 1008 reviews
10 - Excellent
528
Rating 8 - Good. 266 out of 1008 reviews
8 - Good
266
Rating 6 - Okay. 110 out of 1008 reviews
6 - Okay
110
Rating 4 - Poor. 60 out of 1008 reviews
4 - Poor
60
Rating 2 - Terrible. 44 out of 1008 reviews
2 - Terrible
44
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
Reviews
10/10 Excellent
MARIA
Traveled with family and small children, Traveled with family
The rooms are decently clean, shower head had noticeable built up dust that obviously looked like it hasn’t been cleaned in a few weeks or months. The food variety is very limited for an all inclusive resort, most of the food is reused at the other “restaurants” they have on the resort. The staff is usually friendly! I don’t run into any rude or non helpful staff. My first night checking in, I was moved to their sister hotel the Riu Palace for the night because the room I had booked had “unexpected air conditioning problems”, which was a bit irritating but it was fixed the next day and wasn’t an issue to resolve. A man by the name of Tito was extremely helpful during that first night. I would stay here again, I would just hope for better and more thorough clean, and a wider variety of food!
My balcony view was of a forested area where the monkeys , Coatis, and Zerekes live. You can watch them doing their routine daily activities. I requested this building specifically from Christhian, so that I could enjoy this view. Many thanks to Christhian for granting my request .
This is such a great location to enjoy the beach and the pool at your own schedule. The bars and food are conveniently placed. The staff are amazing especially when interacting with the kids.
RIU Yucatan was a good place to stay. On the upside, the kitchen workers kept the place very clean, there was a good variety of food for my 4 night stay, the optional restaurants were good and provided freshly cooked steak and seafood at 2 of the restaurants ("Sicilia" Italian restaurant "La Margarita" steakhouse.) I had the ribeye at La Margarita and the Salmon at Sicilia, the Salmon was very good and the ribeye was okay. The grounds were kept up very well and the pool experience and entertainment were very good.
If there was a downside I would say the optional restaurants were under-staffed and don't expect to get checked into your room until 3PM, we got in very early (8am) but waited until around 3 for our room. Unlike Baja many of the workers don't speak or understand english well, although they were all very respectful and tried to help.
I would stay at RIU Yucatan again,
The hotel was very safe and had so many different entertainment items. The staff was very kind and nice. I loved the fact that you could walk to other Riu's and see the entertainment there. Beach was perfect with palms and beautiful water color. Family hotel
The resort was average. The food at the buffet was not as good as most I’ve stayed at. The Steakhouse was the only food I’d consider to be of good quality. Pool area felt crowded. Rooms were very clean and staff was friendly.
Property was horrible and definitely not a 5 star.
Got food poisoning from the hotel food on the first day there (only drank bottled water and no ice).
Room in poor condition with several broken pieces of wood in room, unsafe broken outlet missing parts, rust and black mold in shower, shower pan was peeling.
Couple of days in and cold water stopped working along with no water in toilet. Had to pack up the whole family and move to another room (didnt even upgrade us or offer anything.
New room was not in much better shape with even more rust along with cracked bathroom sink.
No concierge or room service, pool was tiny and crowded with not much room to swim and kept getting hit with volleyballs, swim up bar was not a real swim up bar and had to get out of pool to get a drink.
Food was horrible with steak being rubbery and gristle, wasn't a single good meal there. If this is what Riu considers a 5 star property, i will never stay at a Riu property again.