See all properties

Hard Rock Hotel Riviera Maya - All Inclusive

Property class: 4.5

Choose dates to view prices

Photo gallery for Hard Rock Hotel Riviera Maya - All Inclusive

A resort with multiple swimming pools, a beach area, and a view of the ocean.
Creator video - submitted by Jet Set with Sarita
An aerial view of a beach with clear turquoise water and white sand.
A wooden deck with a view of the ocean and rocky shoreline.
A bar area with a pool table, bar stools, and a view of the ocean.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Pet friendly
The current price is $424
$348 nightly
$424 total
Total with taxes and fees
Oct 19 - Oct 20

Explore the area

View in a map
Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, 77710
  • Place, Kantenah Lagoon
    ‪8 min walk‬
  • Place, Blu Riviera Maya
    ‪5 min drive‬
  • Place, Puerto Aventuras Marina
    ‪7 min drive‬

Room options

View all photos for Deluxe Gold King Room

A hotel room with two beds, a view of the city, a large window, and a bathtub.

Deluxe Gold King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Diamond King Room

A hotel room with a large bed, a bathtub, a television, and a desk.

Deluxe Diamond King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Deluxe

A hotel room with two beds, a desk with a TV, and a city view.

Family Deluxe

  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View (Rock Royalty)

A modern hotel room with a large bed, a bathtub, a dining area, and a TV.

Room, 1 King Bed, Partial Ocean View (Rock Royalty)

  • Partial ocean view
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Gold Deluxe King Room

A hotel room with a large bed, a TV, a seating area, and a view of buildings outside.

Gold Deluxe King Room

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 482 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Diamond)

A hotel room with a large bed, a TV, a seating area, and a view of buildings outside.

Room, 1 King Bed (Diamond)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Gold, Pure Wellness)

A hotel room with a large bed, a TV, a seating area, and a view of buildings outside.

Deluxe Room, 1 King Bed (Gold, Pure Wellness)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (Rock Royalty)

A hotel room with two beds, a desk, a TV, and a view of the outdoors.

Double Room, Partial Ocean View (Rock Royalty)

  • Partial ocean view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Gold)

A hotel room with two beds, a view of the ocean, a stone wall, and a bathtub.

Deluxe Room, 2 Double Beds (Gold)

8.0 out of 10
Very good
(24 reviews)
  • Garden view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

A hotel room with a large bed, a separate sofa bed, a desk with chairs, a TV, and a view of the ocean.

Deluxe Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Gold, Pure Wellness)

A hotel room with two beds, a view of the ocean, a stone wall, and a bathtub.

Deluxe Room, 2 Double Beds (Gold, Pure Wellness)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Heaven, Rock Royalty)

A modern hotel room with a large bed, a desk, a laptop, and a view of the outdoor area.

Room, 1 King Bed (Heaven, Rock Royalty)

  • Garden view
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Heaven, Gold)

A modern hotel room with a large bed, a sitting area with a glass table, a bathtub, and a view of greenery outside.

Deluxe Room, 1 King Bed (Heaven, Gold)

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Heaven, Diamond)

A modern hotel room with a large bed, a desk, a laptop, and a view of the outdoor area.

Deluxe Room, 1 King Bed (Heaven, Diamond)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Heaven, Gold)

A hotel room with two beds, a large window, a bathtub, and a table with a magazine.

Deluxe Room, 2 Double Beds (Heaven, Gold)

  • Garden view
  • 482 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)

A modern hotel room with a large bed, a TV, a dining table, and a balcony with a view.

Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)

A hotel room with a large bed, a small table, two chairs, a nightstand, and a view of the ocean.

Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 964 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Heaven, Rock, Platinum Rooftop)

A hotel room with a large bed, a bench, a desk, and a view of the ocean through a sliding door.

Suite (Heaven, Rock, Platinum Rooftop)

  • Ocean view
  • 5166 sq ft
  • Sleeps 4
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)

A hotel room with a large bed, a bench, a desk, and a view of the ocean through a sliding door.

Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)

  • Ocean view
  • 2583 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

View all photos for Deluxe Room, 1 Bedroom, Terrace (Sky)

A hotel room with a bed, bedside table, bench, and a dining table.

Deluxe Room, 1 Bedroom, Terrace (Sky)

  • Partial ocean view
  • 964 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

A hotel room with two beds, a TV, a table with a bottle of champagne, and a view of the city.

Deluxe Family Room

  • Garden view
  • 964 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Room, 2 Bedrooms, Terrace (Grand Sky)

A modern hotel room with a large bed, a desk, and a staircase leading to an upper level.

Deluxe Room, 2 Bedrooms, Terrace (Grand Sky)

7.0 out of 10
Good
(11 reviews)
  • Partial ocean view
  • 1928 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)

A hotel room with two beds, a TV, a table with a bottle of champagne, and a view of the city.

Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)

  • Ocean view
  • 5166 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

A hotel room with two beds, a TV, a table with a bottle of champagne, and a view of the city.

Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

  • Ocean view
  • 2583 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Heaven - Swim Up)

A modern hotel room with a large bed, a sitting area with a glass table, a bathtub, and a view of greenery outside.

Deluxe Room, 1 King Bed (Heaven - Swim Up)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of a playground.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a tablet, and a balcony with a view of the city.

Deluxe Room, 2 Double Beds

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Heaven)

A modern bathroom with a large mirror, two sinks, and shelves holding rolled towels.

Deluxe Room, 2 Double Beds (Heaven)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Heaven)

A modern hotel room with a large bed, a desk, and a TV. There is a view of greenery outside the window.

Deluxe Room, 1 King Bed (Heaven)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A bar area with a thatched roof, poolside seating, and a sign for 'Pizzeria'.
Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive
Puerto Aventuras
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very good, 585 reviews
$370 nightly
The price is $451
Oct 18 - Oct 19
Total with taxes and fees
Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

About the neighborhood

Puerto Aventuras

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is by the ocean, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi.
View more Resorts in Puerto AventurasOpens in a new window

What's nearby

  • Kantenah Lagoon - 8 min walk - 0.5 miles
  • Blu Riviera Maya - 5 min drive - 1.4 miles
  • Puerto Aventuras Marina - 7 min drive - 2.5 miles
  • Dolphin Discovery - 7 min drive - 2.0 miles
  • Oasis Beach - 7 min drive - 2.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 81 min drive

Restaurants

  • ‪El Abuelo - ‬10 min drive
  • ‪Las Brisas - ‬11 min drive
  • ‪El Mercado - ‬11 min drive
  • ‪Bamboleo Snack & Grill - ‬11 min drive
  • ‪Tequilla Bar - ‬11 min drive

About this property

Hard Rock Hotel Riviera Maya - All Inclusive

Hard Rock Hotel Riviera Maya - All Inclusive offers 1264 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a waterslide, and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 48 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 1264 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor pools, you can spend some time at the private beach.
Grab dinner at The Market, a restaurant that specializes in international cuisine. Dining is also available at the 2 coffee shops/cafes, and 24-hour room service is provided. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 3 poolside bars.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Market - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Pizzeto - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Zen - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • Frida
  • Pizzeto
  • The Market
  • Zen

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 68 per person (roundtrip)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

All Inclusive Hard Rock Hotel Riviera Maya
Hard Rock Hotel All Inclusive Riviera Maya
Hard Rock Hotel Maya
Hard Rock Hotel Maya Riviera
Hard Rock Hotel Riviera
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya All Inclusive
Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras
Hard Rock Riviera Maya
Hard Rock Riviera Maya Puerto Aventuras
Hard Rock Hotel Riviera Maya Puerto Aventuras
Hard Rock Hotel Riviera Maya All Inclusive Solidaridad
Hard Rock Hotel Riviera Maya Solidaridad
Hard Rock Riviera Maya Inclus
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya All Inclusive
Hard Rock Hotel Riviera Maya - All Inclusive Puerto Aventuras

Hard Rock Hotel Riviera Maya - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice, food is great.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for large family traveling with kids. Amenities and food options were good and the beach area was safe and clean.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staff food room pool .. they should play more hip hop music in the club
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family and I loved it! Will be gping back one day!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, lots of food options. Hotel staff were all amazing. We will definitely be back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service, great place to stay!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff amazing. The resort needs some renovation. Ac on my unit was really bad. Food overall good. Water park good. Kim from guest services amazing.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i went for a wedding and the check in was very slow, but very nice and clean room, excellent staff!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place- loved it!!! Service and amenities were 5 star ⭐️
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto from the concierge desk was extremely helpful and super friendly. The staff in general always greets you and is willing to assist with your needs. My group agreed that the food options were fantastic when it came to the sit down restaurants. Our party was able to enjoy the adults only restaurants which were all fabulous and delicious.
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
The food was terrible so plan accordingly
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, hotel was very nice and clean.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Elevators were out in our building the entire 5 night stay.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was not as I expected but the staff switch the room and everything worked out excellent
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large resort with lots of options for everyone. Excellent food and service. The rooms were clean and comfortable. The room with the upper balcony is the best
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture is misleading, there is no beach.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Grest family fun that didn’t feel to overcrowded
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Loved my stay
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
was ok
Stayed 5 nights in Feb 2026