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Catalonia Playa Maroma – All Inclusive

4.0 star property

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Photo gallery for Catalonia Playa Maroma – All Inclusive

Aerial view
Reception
6 restaurants, lunch, dinner served; Italian cuisine
Outdoor pool
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Place, Maroma Beach
    ‪2 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪6 min drive‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Privileged Romance

Privileged Romance | Minibar, in-room safe, desk, laptop workspace

Privileged Romance

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Superior

Privileged Superior | View from room

Privileged Superior

7.8 out of 10
Good
(35 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

View from room

Premium Room

8.6 out of 10
Excellent
(46 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room

8.0 out of 10
Very good
(42 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Suite

Privileged Suite | Minibar, in-room safe, desk, laptop workspace

Privileged Suite

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | View from room

Privileged Suite Ocean View & Swim Out

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 1253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | View from room

Privileged Romance Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Playa del Carmen

With a stay at Catalonia Playa Maroma – All Inclusive in Playa del Carmen (Maroma), you'll be within a 15-minute drive of Maroma Beach and Tres Rios Ecopark. .This beach property is 11.4 mi (18.4 km) from Playa del Carmen Main Beach and 11.4 mi (18.3 km) from Quinta Avenida.

What's nearby

  • Maroma Beach - 2 min drive - 0.5 miles
  • Playa Paraiso Golf Course - 6 min drive - 2.7 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 2.9 miles
  • Paradise Beach - 9 min drive - 3.1 miles
  • El Camaleón Mayakoba Golf Course - 13 min drive - 7.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪El Pajarito - ‬9 min walk
  • ‪Preferred Beach Club - ‬1 min walk
  • ‪Geisha - ‬13 min drive
  • ‪La Brisa Buffet Restaurant - ‬15 min drive

About this property

Catalonia Playa Maroma – All Inclusive

Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and safes. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegría Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 404 guestrooms featuring minibars. Rooms have private balconies. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, outdoor tennis courts, and an outdoor pool. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at El Pajarito, one of the property's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
El Pajarito - This buffet restaurant serves breakfast, lunch, and dinner.
Mama Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Steakville - This steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

All inclusive details

All-inclusive room rates at Catalonia Playa Maroma – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Mama Mia
  • Steakville

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 572 out of 1063 reviews
Rating 8 - Good. 250 out of 1063 reviews
Rating 6 - Okay. 130 out of 1063 reviews
Rating 4 - Poor. 68 out of 1063 reviews
Rating 2 - Terrible. 43 out of 1063 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Heather

Traveled with partner
Disliked: Amenities, property conditions & facilities
The reviews on website do not match what you get. Rooms were very musty and outdated, food was edible at that and was not worth the price paid. I have stayed in better resorts for the same price. The beach was beautiful, I can say that.
Stayed 6 nights in Jan 2026

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets smells dampened. No option to get bottle water! I think drinking their water or their food the fish cause me to have diarrhea.
Stayed 3 nights in Jan 2026

6/10 Okay

David

Disliked: Property conditions & facilities
Hotel/Maroma beach is lovely - hotel clears seaweed if it occurs. Rooms (3319) are a good size but lack views and are in 3 block complexes. Only 1 large pool but so noisy, not peaceful. Hotel needs an alternative quiet area pool. All inclusive food / drinks were ok but difficult to book themed restaurants. This hotel is large so it is catering for the masses unless you upgrade to Privilege or Exclusive grades. Would not advise for disabled or elderly guests - long walks from rooms to facilities.
Stayed 3 nights in Jan 2026

6/10 Okay

Carlos M

Liked: Cleanliness, property conditions & facilities
The hot water wasn't good.
Stayed 3 nights in Jan 2026

6/10 Okay

Oleksandr

Stayed 6 nights in Jan 2026

10/10 Excellent

Ashish

Liked: Cleanliness, amenities, property conditions & facilities
Our second time staying atvthe resort. Clean , friendly staff and great food
Stayed 7 nights in Jan 2026

8/10 Good

Claudia Adriana, Nutley

Traveled with group
Liked: Cleanliness
I enjoy it very much
Stayed 7 nights in Dec 2025

8/10 Good

Angelika

Stayed 5 nights in Jan 2026

8/10 Good

Natalya

Liked: Cleanliness, amenities
Clean room, friendly staff. Water in our room wasn’t hot. We complained couple of time, but nothing was done.
Stayed 9 nights in Jan 2026

10/10 Excellent

gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had a lot of good and healthy options. All of them very tasty. Our room was clean and spacious with a little terrace very quiet. We had a very good stay
Stayed 3 nights in Jan 2026

6/10 Okay

david e

Traveled with partner
Liked: Cleanliness, staff & service
Was just ok. No slippers provided as mentioned. Room had some noticeable downers, such as tv hung crooked, lampshades crooked, certain light switches extremely loose, almost afraid to touch or fall off. Many things good too but expected better. Good food at buffet.
Stayed 8 nights in Dec 2025

2/10 Terrible

Olga

Disliked: Amenities, property conditions & facilities
The overall experience was terrible
Stayed 5 nights in Jan 2026

10/10 Excellent

Jenna Marie

Liked: Cleanliness
Stayed 10 nights in Dec 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely interaction with the mama and baby spider monkey and staff gave me bananas to feed them. Great memory!
Stayed 7 nights in Oct 2025

2/10 Terrible

Roxana

Traveled with group
Disliked: Property conditions & facilities
The only good thing about the resort is the beach and we had one decent meal at the Steakhouse. The staff is trying their best, but they fail due to lack of resources and extremely poor management. The whole resort is outdated and smelly. The furniture is old and smelly, straight from the lobby. The rooms are in very bad condition, mine smelled like mold and sewer the whole time I was there. And so did my friends’ rooms ..and we had 7 rooms. Not one was decent. The buffet is poorly staffed and they have ridiculous rules where they won’t let you sit with your friends even if the table is big enough, asking to accommodate bigger groups is not even possible There are only 3 bars, one pool. And the pool is mostly for children This was not the cheapest of resorts, so if you have the money to spend, go somewhere else! Management needs to be changed and they need to make some serious investments in infrastructure and facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Gabriela

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort. Clean, fun. Good restaurants and entertaining. Recommended.
Stayed 7 nights in Dec 2025

6/10 Okay

Shafina

Stayed 7 nights in Dec 2025

10/10 Excellent

Roman

Stayed 8 nights in Dec 2025

2/10 Terrible

Zahra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience with front desk person Mauricio regarding our room. Unable to change our room even though he said they would try the next day .lied and chanced his story so we asked to speak to manager . The room smelled like mold and all they did was spray air freshner . The manger Rogerlio was useless at acknowledging our issues and complaints . We were stuck in the moldy room for 4 nights . Declined to refund us our money to go elsewhere . My sister had health issues and it made her cough non stop . The food was hit and miss . The dinner at Bloved was awful too salty and well done steak was red and raw. Buffet food was hot and miss . . Never go back
Stayed 4 nights in Dec 2025

6/10 Okay

Maria de los angeles, reston

Traveled with partner
Liked: Cleanliness, staff & service
We didn't get the room we reserved, no sleepers, no robe, no upgrade was offered. The staff was fantastisc in all restaurants and around the hotel. The wild life is kept free and in great condition, very nice having them around.
Stayed 4 nights in Dec 2025

4/10 Poor

MITUL BHARATKUMAR, Woolwich Township

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Catalonia Playa Maroma – Honest Review (Playa Maroma, Riviera Maya, Mexico) Stay: December 19–24, 2025 Room Type: Premium Room Group: 5 adults and 1 toddler (3 years old) This is a very beautiful resort in a lush rainforest setting, but Americans should understand exactly what they’re getting before booking. Location & Scenery: The rainforest environment is absolutely stunning and was the biggest positive surprise. The property feels very tropical, with lush greenery everywhere. We saw animals occasionally running around, which added to the experience. For anyone concerned, the animals keep their distance and are not a problem at all. Pools & Common Areas: The pool is excellent—large, clean, and well maintained. Some areas are close to 8 feet deep, which is great for adults but something to be aware of if you have small children. Common areas were consistently clean and well cared for. Housekeeping & Room Comfort: Housekeeping was excellent and came every day like clockwork. Rooms were cleaned thoroughly and quickly. Beds were comfortable. The AC and ceiling fans worked very well and kept the room cool at all times. Walls are somewhat thin, but noise was manageable overall. Food & Drinks (Biggest Weakness): The food is where this resort falls short for Americans. The buffet was very disappointing—bland overall and heavily focused on pork. If you’re used to American-style poolside food like burgers, wings, chicken nuggets, or hot dogs, you will not find much of that her
Stayed 5 nights in Dec 2025

10/10 Excellent

Irina

Liked: Cleanliness
Stayed 7 nights in Dec 2025

8/10 Good

Aurelian Calin

Stayed 7 nights in Nov 2025

8/10 Good

Liudmila

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms was spotless clean. Room in the building #3 was super noisy 8am to 10pm because of a construction nearby. It was hard to stay in the room for relax or work during the daytime. My advice is to bring a spray against insects(mosquitoes), and afterbite medication. Staff is great, helpful and nice, no problem at all.
Lots of coatis, always hungry, remind racoons
Even at night time the beach is awesome
Clean and beautiful beach. Warm water
One big pool with shallow, comfortable medium, and deep parts. Pool bar is awesome. Best mudslide cocktail.
Stayed 7 nights in Dec 2025

10/10 Excellent

Radu

Stayed 6 nights in Nov 2025