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Catalonia Playa Maroma – All Inclusive

4.0 star property

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Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
Outdoor pool
Sports facility
3 bars/lounges, poolside bar
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Place, Maroma Beach
    ‪2 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪6 min drive‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Superior

Privileged Superior | Minibar, in-room safe, desk, laptop workspace

Privileged Superior

7.8 out of 10
Good
(35 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

8.6 out of 10
Excellent
(46 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room

8.0 out of 10
Very good
(42 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Suite

Privileged Suite | Minibar, in-room safe, desk, laptop workspace

Privileged Suite

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Ocean View & Swim Out

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 1253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | Minibar, in-room safe, desk, laptop workspace

Privileged Romance Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Playa del Carmen

With a stay at Catalonia Playa Maroma – All Inclusive in Playa del Carmen (Maroma), you'll be within a 15-minute drive of Maroma Beach and Tres Rios Ecopark. .This beach property is 11.4 mi (18.4 km) from Playa del Carmen Main Beach and 11.4 mi (18.3 km) from Quinta Avenida.

What's nearby

  • Maroma Beach - 2 min drive - 0.5 miles
  • Playa Paraiso Golf Course - 6 min drive - 2.7 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 6 min drive - 2.9 miles
  • Paradise Beach - 8 min drive - 3.3 miles
  • El Camaleón Mayakoba Golf Course - 12 min drive - 7.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪El Pajarito - ‬9 min walk
  • ‪Preferred Beach Club - ‬1 min walk
  • ‪Rhapsody Cocktail Bar - ‬13 min drive
  • ‪La Brisa Buffet Restaurant - ‬15 min drive

About this property

Catalonia Playa Maroma – All Inclusive

Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and safes. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegría Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 404 guestrooms featuring minibars. Rooms have private balconies. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, outdoor tennis courts, and an outdoor pool. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at El Pajarito, one of the property's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

All inclusive details

All-inclusive room rates at Catalonia Playa Maroma – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 612 out of 1115 reviews
Rating 8 - Good. 261 out of 1115 reviews
Rating 6 - Okay. 129 out of 1115 reviews
Rating 4 - Poor. 68 out of 1115 reviews
Rating 2 - Terrible. 45 out of 1115 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Heather

Traveled with partner
Disliked: Amenities, property conditions & facilities
The reviews on website do not match what you get. Rooms were very musty and outdated, food was edible at that and was not worth the price paid. I have stayed in better resorts for the same price. The beach was beautiful, I can say that.
Stayed 6 nights in Jan 2026

4/10 Poor

BENAU

Traveled with family
Disliked: Cleanliness, amenities
We have been there two years ago and it was amazing that’s why we decided to go back again. This time was a disaster. Food was below average. It was the same thing every day. Room smelled like sewer no matter if you left AC on or windows open all day/night. The only good thing left on this place was the beach. Definitely not going back to this place anymore.
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrii

Stayed 9 nights in Nov 2025

2/10 Terrible

Maria, WORCESTER

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
From the check in to the day we left we ran into disappointments. We’ve had to change rooms 3 times due to molding and bad smells. Maintenance in the rooms are terrible. They are not organized and theres a lack of activities, and food options. Buffet is terrible with little options. Would never recommend this resort to anyone
Stayed 4 nights in Nov 2025

2/10 Terrible

Layara

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst all inclusive I’ve had stayed in. From the day of check in to last day we were unsatisfied. We had to move to three different rooms because of mold smells and room maintenance. They promised they would do something for my daughter’s birthday and never did it! No activities and very limited food. Worst hotel ever.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sylvie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our third time at Playa Maroma. A quiet smallish resort with great food .We love the authentic Mexican vibe and the jungle setting. Lots of wonderful seating areas though our the complex.Great coffee shop. Lots of wild life viewing. Even got to see monkeys this time around. The only con was the misleading phone call saying that since we were repeat customers they wanted to give us complimentary massages etc. Turns out it was just a pitch for a modern twist on time share type privileges. No complimentary gifts once we turned down the pitch. Not impressed.
Stayed 13 nights in Nov 2025

8/10 Good

Katherine

Liked: Cleanliness
Service was muxed , weak aircon
Stayed 7 nights in Nov 2025

6/10 Okay

Emily, Mandan

Liked: Cleanliness
Stayed 5 nights in Nov 2025

10/10 Excellent

Aus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was the highlight of the stay for sure. Beach was awesome of course! Food was good but not the best; need to improve at desserts. Also need more beach parties or parties at the disco..
Stayed 5 nights in Nov 2025

8/10 Good

Anila

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here, wonderful stay!
Stayed 6 nights in Nov 2025

2/10 Terrible

Justin James Alfred

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotels grounds, and many of the service staff are quite nice. That’s where it ends. All of the infrastructure, from the buildings to AC and even plumbing, seems to be failing quite miserably. This place may have been nice 10+ years ago, but i would not recommend coming here now. Front desk staff are not very helpful, you really have to complain and create a bit of a scene to get even a simple thing like for instance the lock on our door fixed, or an option to move rooms when ours would not go below 30 degrees. Our experience wasn’t isolated as we heard story after story about people’s bad experiences.
Stayed 7 nights in Nov 2025

10/10 Excellent

Rymma, New Westminster

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel! We had a great time there with the kids! What a beautiful shore and beach! Gorgeous pool! Excellent Wi-Fi speed throughout the hotel, on the beach, and in the room. Friendly staff! Great choice of restaurants! Service, cleanliness, comfort! We really liked this hotel, I recommend it!
Stayed 9 nights in Nov 2025

10/10 Excellent

Dorina

Stayed 6 nights in Nov 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week at this resort! Don't pay attention to any bad reviews! Those guests must be crabby! This resort has a great feel... beautiful lobby, cozy sitting places sprinkled around the resort, manicured spaces, impecably clean throughout. All of the staff were friendly and welcoming. We are beach people and got to know Paola, the server in the privilege section, really well! She was so nice! Emilio, the recently hired beach/pool manager was also the best! The food was DELISH at each restaurant. The best we've had at all of the resorts we've been to. We made the required reservations at the beginning of our stay for the whole week. Worked out seemlessly. We would jump at the chance to return to this resort! Highly recommend!!
Stayed 7 nights in Nov 2025

10/10 Excellent

Jennifer Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and peaceful resort with wildlife at every turn and beautiful beach! We loved the food, margaritas and morning stretches.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stefania

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 7 nights in Nov 2025

10/10 Excellent

SHAWN

Liked: Cleanliness, property conditions & facilities
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
Stayed 7 nights in Nov 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, friendly staff, and good food. Thank you for a wonderful stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rood was clean food was good staff was friendly
Path to the beach
Coffee area
Coatí
Stayed 6 nights in Nov 2025

10/10 Excellent

Carsten

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, everything was nice, food was great. Just watch out for the animals that will steal your food, if they get a chance
Stayed 4 nights in Nov 2025

10/10 Excellent

Anna

Stayed 7 nights in Oct 2025

10/10 Excellent

Aleksandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff
Stayed 7 nights in Oct 2025

6/10 Okay

sherry Denise

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The food was worse than cafeteria food There was not enough staff so u waited every where Staff was very friendly
Stayed 7 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 8 nights in Oct 2025

10/10 Excellent

Tami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall wonderful! Friendly staff, beautiful resort, delicious food, and great nightly entertainment. We loved it all.
Stayed 4 nights in Nov 2025