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Hotel Nena

3.5 star property

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Photo gallery for Hotel Nena

Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas, pool umbrellas
Interior detail
Rooftop terrace
Free daily full breakfast
Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
  • Place, Allende Garden
    ‪3 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪3 min walk‬

Room options

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Premium bedding, in-room safe, soundproofing, free WiFi

Grand Room

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi

Premier Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1711 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

San Miguel de Allende

With a stay at Hotel Nena, you'll be centrally located in San Miguel de Allende, steps from Temple of San Francisco and within a 5-minute walk of Allende Garden. .This hotel is 0.3 mi (0.5 km) from Church of San Miguel Arcángel and 0.4 mi (0.7 km) from Ignacio Ramírez Market.

What's nearby

  • Church of San Miguel Arcángel - 3 min walk - 0.2 miles
  • Allende Garden - 3 min walk - 0.2 miles
  • San Miguel de Allende Historical Museum - 3 min walk - 0.2 miles
  • Juarez Park - 7 min walk - 0.4 miles
  • San Miguel de Allende Public Library - 7 min walk - 0.4 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 77 min drive

Restaurants

  • ‪San Agustín - ‬1 min walk
  • ‪Los Milagros - ‬3 min walk
  • ‪La Doña - ‬1 min walk
  • ‪Terraza 48 - ‬2 min walk
  • ‪El Correo - ‬2 min walk

About this property

Hotel Nena

Hotel Nena offers 6 accommodations with espresso makers and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 6 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and a turndown service.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 9:00 AM to 11:30 AM.
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary full breakfast is served each morning between 9:00 AM and 11:30 AM.
Hotel Nena has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile from 8:00 AM to 8:00 PM
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite valet and self parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for MXN 1000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 370 out of 467 reviews
Rating 8 - Good. 76 out of 467 reviews
Rating 6 - Okay. 12 out of 467 reviews
Rating 4 - Poor. 6 out of 467 reviews
Rating 2 - Terrible. 3 out of 467 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrian

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with very friendly and accommodating staff! Breakfast was delicious and our room was very spacious and comfortable! Thank you! *****
Stayed 3 nights in Jan 2026

10/10 Excellent

Luis A., Guatemala

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel in a great location
Stayed 2 nights in Jan 2026

10/10 Excellent

fernando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good attention to guests and exceptional staff
Stayed 4 nights in Jan 2026

10/10 Excellent

RICARDO

Stayed 2 nights in Jan 2026

4/10 Poor

Camille

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Valva: El hotel me encantó en general: lindo, cómodo y con excelente ambiente. El servicio fue muy bueno y me sentí súper a gusto durante mi estadía. Lo único que mejoraría es el baño, que me resultó un poco incómodo en diseño y espacio. Fuera de eso, la experiencia fue excelente y sin duda volvería.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, the location, everything within walking distance, the staff was very polite. Definitely we will stay here again
Stayed 2 nights in Nov 2025

8/10 Good

Prabuddha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable room. Courteous staff. Excellent breakfast. I would ding half a star for loud music in the evenings from an adjoining club/bar.
Stayed 5 nights in Nov 2025

10/10 Excellent

Armen

Liked: Cleanliness, property conditions & facilities
Great hotel. Great location and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul, Santa Fe

Liked: Cleanliness, amenities
Clean comfortable room, excellent staff! Great location!
Stayed 5 nights in Nov 2025

10/10 Excellent

Patricia Osuna, Chula Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff excellent location.
Stayed 5 nights in Nov 2025

10/10 Excellent

Elisha

Stayed 3 nights in Nov 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and the service were great. Perfect location with really nice amenities and very helpful front desk. We would definitely choose this hotel again.
Stayed 4 nights in Nov 2025

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service
We had the room, Paquita, which was very large with plenty of light. Some rooms are not large or bright.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ceferino

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, very clean, the property was beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel, Denver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Really enjoyed our stay! Staff was very attentive and helpful. On premise dining option was great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Marilee

Stayed 2 nights in Nov 2025

10/10 Excellent

Ilan

Stayed 2 nights in Nov 2025

10/10 Excellent

Eliseo

Liked: Cleanliness
Very Nice
Stayed 6 nights in Oct 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was incredibly helpful and hospitable! They accomodated a late late check out. Will be staying here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Rooms were big and clean. Bar was nice.
Stayed 5 nights in Oct 2025

10/10 Excellent

NELIDA ALONZO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful!
Stayed 3 nights in Oct 2025

8/10 Good

manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was wonderful with the exception of the cancel policy. When we booked, it indicated that the reservation could be changed up to a certain date. However, we had to cut our reservation by one night because of our flight departed way earlier than expected and we had to wake up at 2.30 am. and decided to spend the night in Leon instead of San Miguel. We tried to cancel withing the limits allowed as per Nena"s policies, just to be told we couldn{t do it and it became a big issue. We were told that we had 3 month credit for that night we didn{t use, which is ridiculous as we do not plan to go back to San Miguel for at least the next year! We"re not Mexicans to be traveling that often to San Miguel again. That was the only disappointment. Their cancelation reservation policy is not what they advertise in Expedia.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was not good; the coffee was cold and too strong. The staff was very friendly. I did not use the pool, but the water was at a very nice temperature. hotel was clean and excelent location.
Stayed 4 nights in Oct 2025