Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 23 guestrooms featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and electric kettles, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Laiva Hotel San Jose by Tasman has 2 restaurants on site.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Onsite parking available only on request
Onsite parking options include a garage
Food and drink
2 restaurants
A bar/lounge
A coffee shop/cafe
Free daily manager's reception
Hosted evening meal available daily for a fee of MXN 800
Things to do
Designer stores
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Outdoor furniture
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (49 inch wide door)
Hardwood flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Smoking not allowed
Room amenities
Bedroom
Egyptian cotton sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Electric kettle
Espresso maker
Meal delivery service
Minibar
More
Laptop-compatible safe
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: MXN 5000 per stay
Service fee: 10 percent
We have included all charges provided to us by the property.
Optional extras
Hosted evening meal: MXN 800
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Parking height restrictions apply
Laiva Hotel San Jose by Tasman Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a fabulous stay at the Lavia Hotel! Beautiful views from the rooftop and the staff were attentive and gracious. We will be back again!
Katherine
Stayed 1 night in Dec 2025
Verified
8/10 Good
Joaquin
Mar 1, 2026
Liked: Cleanliness, staff & service, amenities
The room was ok, the cleaning service was excellent, the reception staff was very friendly and helpful.
Poor event planning, the coffee shop had an event that included playing very loud music at 7 AM. do not need this on my vacation.
We enjoyed our stay at this beautiful hotel! It's still under a soft opening so it's not quite running at full potential yet. No food / bar. The staff is beyond accommodating and kind. We loved the quiet rooftop pool area. It's in a busy, bustling area, so make sure you utilize earplugs. The upside to this is being able to walk everywhere. Also, we booked a suite on Expedia and it said it was 500+ sq ft, but it was maybe 200 sq ft. There is no privacy divider (only a glass door with space at top) between toilet and main bedroom area so this room is only recommended for very "close" couples. The bedding and pillows were quite comfortable, bed is firm which worked okay for us. One thing to note is we read in the room manual to return those plastic key cards to avoid a charge. Glad we saw that. Overall a pretty place and if you prefer aesthetics / vibe > functionality, you'll love it.
Karla
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Gerardo
Feb 15, 2026
Liked: Cleanliness, staff & service, amenities
Bonito hotel, excelente ubicación, el personal muy amable y atentos. Ana la gerente muy pendiente de nuestra estancia. En general bien el hotel. Si lo recomiendo