The front desk people were fine. That was about it! The room was dirty, the shared bathroom was mediocore, the shower area was clean, but dark, the tiles were cracked, one of the shower heads was broken. It took about 7 minutes for the water to get cold, the hooks were so far up I could not reach them. The room was dirty, tiles cracked, there was no closet door where the trash can was, the furniture was dusty, the windows dirty, the curtains did not match, there was not hot water in the sink In the bathroom, there was one chair and it was wobbly. The rooms were not cleaned or the sheets/towels changed - and we were there 5 days, 4 nights. I would not refer anyone to stay here. The area is very frightening!