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Fairmont Heritage Place, Ghirardelli Square

5.0 star property

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Photo gallery for Fairmont Heritage Place, Ghirardelli Square

Exterior
Bar (on property)
View from room
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$962
$819 nightly
$962 total
Total with taxes and fees
Feb 17 - Feb 18

Explore the area

View in a map
900 N Point Street, San Francisco, CA, 94109
  • Place, Ghirardelli Square
    ‪1 min walk‬
  • Place, Van Ness Avenue
    ‪3 min walk‬
  • Place, Lombard Street
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 Bedroom (Residence 1 King)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Room, 1 Bedroom (Residence 1 King)

8.0 out of 10
Very good
(2 reviews)
  • 904 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Bay View (1 King)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 Bedroom, Bay View (1 King)

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 904 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms (Residence 2 King)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Bedrooms (Residence 2 King)

9.4 out of 10
Exceptional
(13 reviews)
  • 1195 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms, Bay View (Residence 2 King)

View from room

Room, 2 Bedrooms, Bay View (Residence 2 King)

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1195 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 3 Bedrooms (Residence 3 King)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 3 Bedrooms (Residence 3 King)

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds

Room, 1 Bedroom, Roll-in Shower, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

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Feb 27 - Feb 28
Total with taxes and fees
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About the neighborhood

San Francisco

A stay at Fairmont Heritage Place, Ghirardelli Square places you in the heart of San Francisco, within a 15-minute walk of Pier 39 and Lombard Street. .This luxury hotel is 3.1 mi (4.9 km) from Moscone Convention Center and 3.3 mi (5.3 km) from Oracle Park.

What's nearby

  • Ghirardelli Square - 1 min walk - 0.0 miles
  • Van Ness Avenue - 3 min walk - 0.2 miles
  • Fort Mason - 5 min walk - 0.3 miles
  • Lombard Street - 6 min walk - 0.4 miles
  • Pier 39 - 15 min walk - 0.8 miles

Getting around

  • Hyde St & North Point St Stop - 3 min walk
  • San Francisco Station - 6 min drive
  • San Francisco Intl. Airport (SFO) - 39 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Buena Vista Cafe - ‬3 min walk
  • ‪San Francisco Brewing Co. - ‬1 min walk
  • ‪Ghirardelli-On-The-Go at Ghirardelli Square - ‬2 min walk
  • ‪Cioppino's - ‬6 min walk

About this property

Fairmont Heritage Place, Ghirardelli Square

Luxury hotel with free valet parking, 8-minute walk to Lombard Street
Fairmont Heritage Place, Ghirardelli Square offers 53 accommodations with fireplaces and washers/dryers. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and DVD players. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 53 guestrooms, featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with Frette Italian sheets. Kitchens are outfitted with refrigerators, ovens, and stovetops. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Enjoy recreational amenities such as a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, limo/town car service, and express check-out. Free valet parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free secured, covered valet parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • DVR
  • iPod dock

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Ice maker
  • Kitchen
  • Limited room service
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Spices
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides package handling services for USD 15 per package.

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Ghirardelli
Fairmont Ghirardelli Square
Fairmont Heritage Ghirardelli Square
Fairmont Heritage Place
Fairmont Heritage Place Ghirardelli Square
Fairmont Heritage Place Ghirardelli Square Hotel
Fairmont Heritage Place Ghirardelli Square Hotel San Francisco
Fairmont Heritage Place Ghirardelli Square San Francisco
Ghirardelli Fairmont Heritage Place
Heritage Place Ghirardelli Square
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco
Ghirardelli Square Hotel San Francisco
Fairmont Heritage Place, Ghirardelli Square Hotel
Fairmont Heritage Place, Ghirardelli Square San Francisco
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

Fairmont Heritage Place, Ghirardelli Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 321 out of 387 reviews
Rating 8 - Good. 38 out of 387 reviews
Rating 6 - Okay. 13 out of 387 reviews
Rating 4 - Poor. 2 out of 387 reviews
Rating 2 - Terrible. 13 out of 387 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anastassia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Jeffrey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a 2-bedroom suite at the Fairmont and later extended our stay by booking directly with the hotel for 2 additional nights. Well in advance—months before arrival—we confirmed several times that the reservations would be linked so our family wouldn’t have to move rooms. This was especially important with 2 young kids and a refrigerator full of groceries. A week before our trip, Fairmont emailed and offered an upgrade to an ocean view which we took and paid for (as it is Fleet Week). When we arrived, the hotel checked us into a fantastic room (one of their residences) and all seemed set. But 2 days later, we received a confusing voicemail saying that we needed to move. When we called that night and spoke to the staff, they stated a “priority guest” needed the room and we would have to move. The staff members we spoke with didn’t acknowledge the mistake or the notes already attached to our reservation. Only after pushing for escalation did we get on the phone with the acting GM (since the GM was away at a conference). That manager admitted the hotel had “messed up” because the unit’s owners were arriving—meaning we had to pack up and move despite all prior confirmations. While the team attempted some service recovery, the disruption was already done. This experience forced us to interrupt multiple plans to deal with logistics—exactly what you don’t expect on an expensive, luxury trip. Unfortunately, Fairmont has lost our business forever.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous staff
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen Adys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel personal at the main door very helpful
Stayed 6 nights in Jul 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Loved our stay here. Location was perfect for our trip, close to the Wharf. The staff is amazing and accommodated every request. We will definitely return!
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Amazing hotel. Great price for a 2 bedroom in the city. Easy access to the tourist sites. Excellent service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, excellent location, spacious rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities
I’ve been to San Francisco many times over the years and stayed in several high-end properties. This property is by far the best place I have stayed in the city and will be back.
Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Stayed 4 nights in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great view!
Stayed 4 nights in Apr 2025

2/10 Terrible

Alexandra, Pound Ridge

Stayed 1 night in Mar 2025

10/10 Excellent

Radhika

Stayed 2 nights in Jan 2025

10/10 Excellent

Arshad

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for NYE with family, great stay, great location, would stay again. Worth the extra for the view.
Stayed 2 nights in Dec 2024

10/10 Excellent

Niloufar

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious two bedroom hotel. It was very clean and perfect location. Very close to fisherman Warft.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gustavo

Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier staff, amazing room.
Stayed 1 night in Oct 2024

10/10 Excellent

Lovely Danica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, room and amenities were fabulous, location was perfect. Would definitely stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nora, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024