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Bay Hotel

2.0 star property

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Photo gallery for Bay Hotel

Standard Room, 1 Queen Bed, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets
Interior
Free daily continental breakfast
Standard Room, 1 Queen Bed, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets
Lobby lounge

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
The current price is $118
$100 nightly
$118 total
Total with taxes and fees
Jun 19 - Jun 20

Explore the area

View in a map
128 Jones St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪3 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Place, Union Square
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

  • 299 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Double Beds, Private Bathroom

  • 800 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

  • 299 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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  • Restaurant
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  • Housekeeping
3.3 out of 5, 837 reviews
$104 nightly
The price is $122
Jul 18 - Jul 19
Total with taxes and fees
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About the neighborhood

San Francisco

A stay at Bay Hotel places you in the heart of San Francisco, within a 15-minute walk of Bill Graham Civic Auditorium and Union Square. .This hotel is 1.2 mi (1.9 km) from Moscone Convention Center and 1.8 mi (2.9 km) from Lombard Street.

What's nearby

  • Warfield Theatre - 3 min walk - 0.2 miles
  • Bill Graham Civic Auditorium - 8 min walk - 0.5 miles
  • San Francisco City Hall - 8 min walk - 0.5 miles
  • Union Square - 11 min walk - 0.6 miles
  • Moscone Convention Center - 16 min walk - 0.9 miles

Getting around

  • Market St & Taylor St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪The Rumpus Room - ‬3 min walk
  • ‪St. Anthony's Dining Room - ‬1 min walk
  • ‪Taqueria Cancun - ‬3 min walk
  • ‪Spoke - ‬3 min walk
  • ‪Rise Over Run - ‬3 min walk

About this property

Bay Hotel

Bay Hotel offers 16 accommodations with blackout drapes/curtains. Refrigerators and microwaves are provided. Bathrooms include showers.

This San Francisco hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on request.

Make yourself at home in one of the 16 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and toothbrushes and toothpaste. Conveniences include desks and microwaves, and housekeeping is provided on request.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-out and luggage storage.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Bay Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 95 out of 648 reviews
Rating 8 - Good. 85 out of 648 reviews
Rating 6 - Okay. 98 out of 648 reviews
Rating 4 - Poor. 106 out of 648 reviews
Rating 2 - Terrible. 264 out of 648 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

yvette

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
HORRIBLE AREA, DIRTY ROOMS, nice staff
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

rayvon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst time ever and the pictures online do not match the actual hotel , we ended up leaving because the showers were shared
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Emiliano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke alarm was missing, room was dirty, no one to check us in
Stayed 7 nights in Mar 2026
Verified

2/10 Terrible

Darryl

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place in the middle of tweaker city. if you want to defend your life from needles and filth then please come and stay here. Disgusting place. A pile of ash after burning it would be worth more then 1 night stay
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Naser

Disliked: Cleanliness, staff & service, amenities
Worse,dirtiest and bed bugs everywhere also no elevator
Bugs
Bugs
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Naeif

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible and worst hotel ever
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was nice. Hotel is noisy.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Kyle

Disliked: Cleanliness, amenities, property conditions & facilities
TV didn’t work, no hot water or toilet paper, no breakfast which was one of the deciding factors for my stay and I was confronted by an unhomed person white trying to get into the lobby.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

lynda

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrific!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Please please please give this place a chance! The family that owns this is absolutely amazing, and they do the best they can to keep the street outside clean and the guests comfortable. Knowing everything I know, I would stay here again, no doubt!
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Juan Manuel

Liked: Staff & service
Disliked: Cleanliness
You get what you pay for. Money was tight for me. If you a heavy sleeper and don’t wake up to the receptionist arguing with the homeless at 3am that are right outside the hotel and just for a place to sleep and completely ok people under the influence coming in you should come here. I grew up in that kind of environment so it’s whatever to me. Be warm the reception wakes up at 11am in the back, so if you need to check out early chances are he won’t be there.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zhufeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at SF heart, great place, great price
Stayed 1 night in May 2024
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. place is disgusting, very loud, not a great area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

Comfortable stay clean nice employees big room nice location.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very surprised by the price of the Bay Hotel because of the location and the easy access to restaurants and transportation to the whole San Francisco area. Unfortunately, the entrance of the hotel is completely surrounded by the local homeless and a drug users crowd that interacts in the 16th BART station. Fortunately there are a daily police scheduled 24hs to make you feel secure. The hotel is very clean and the staff is cordial and extremely friend. Oli and her husband are excellent on sharing all information and making your stay a really pleasurable. The room are clean up on a daily business and a set of towels are provided as well. I was quite impressed of how they keep every floor clean and coffee are provided daily and a microwave is available to all on the reception. The bedrooms are small but clean with a brand new TV provided with cable and good WiFi! The bathrooms are shared but it’s again impressive CLEAN! I really would like to emphasize that they rooms are pretty quite during the evening s. My husband and I plan on return to San Francisco more often and we plan on staying o this hotel again because we loved the easy access to transportation and walk distance to restaurants, bars, pizza, you name it!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not too expensive place to stay in bay area.
Stayed 3 nights in Apr 2024
Verified

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Scam . This place rents to the homeless . It’s admirable bit
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! It is filthy, TV didn't work, WiFi didn't work, no heat and I had to use a sheet for a towel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around hotel is sketchy, but hotel itself and staff make up for it. Definitely will be making it my go to spot when visiting SF
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Applejane

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed sheets had stain and the bathrooms are unclean. Not safe since the homeless are right outside
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mario Humberto

Liked: Staff & service, property conditions & facilities, room comfort
Room could definitely need to be a little More clean and shower could use a little Work since it was a little too cramped up in the room
Stayed 5 nights in Sep 2025
Verified

2/10 Terrible

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
The staff never showed up when I needed to sleep it was very uncomfortable since all the noise from the street sneaked in and it was very unpleasant to see so many homeless people taking drugs in front of the door and no one did anything to move them to another place traveling with my daughter was a tremendous shock for her to see all this happening without any control
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Christine

Disliked: Staff & service

Downtown San francisco

Many homeless,drug users right aroubd the door of Hotel. Breakfast advertised but none available. Walking distance from Bart. Cheap for downtown San Francisco.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this place is very centric.
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service
I was very pleased with the value of my stay. Good price, clean and safe.
Stayed 3 nights in Jan 2023