Check in staff was wonderful and room/facilities were clean. While getting ready Saturday afternoon, my co traveler was using a hair straightener that burned her hair, which momentarily set off the smoke alarm. The next morning, I received an email informing me I would be charged a smoking fee. I immediately went to the front desk to address the issue and explain that there was no smoking or vaping of any kind in the room. At the desk, I was informed that only a manager could reverse the charge and there was no manager there. The staff member stated she would make a note and a manager would get back to me. Two days later, with nothing heard, I called the establishment and was told again the manager was not available and she would get back to me. With nothing heard by Friday, I emailed the manager and now another week later have still heard nothing and was charged $300 (twice the cost of the room) for something that I did not do! Will never stay there again and will discourage others as well.