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Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools

When you stay at Dreams Riviera Cancun Resort & Spa All Inclusive in Puerto Morelos, you'll be on the beach and convenient to Crococun Zoo and Puerto Morelos Town Square.

This 4.5-star resort is within the region of Artisans Market and El Rey Polo Country Club.

Make yourself at home in one of the 486 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while 37-inch plasma televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort's dining establishments, which include 9 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Mingle with other guests at a complimentary reception, held daily. When you are in need of a refreshing drink, visit a poolside bar or one of 6 bars/lounges, or 2 beach bars.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This resort has 8341 square feet (775 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Bicycling
  • Soccer
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Not included

  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Resort Amenities

Dreams Riviera Cancun Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Dreams Riviera Cancun Resort & Spa All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the resort's 9 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 beach bars and 6 bars/lounges. Public areas are equipped with complimentary high-speed wireless Internet access. This all-inclusive resort also offers a complimentary children's club, a children's pool, and a health club. Complimentary self parking and valet parking are available on site.

Dreams Riviera Cancun Resort & Spa All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 486 
  • Number of floors - 5 
  • ATM/banking 
  • Number of bars/lounges - 6 
  • Number of beach bars - 2 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Number of outdoor pools - 3 
  • Free WiFi 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • Pool umbrellas 
  • Children's club 
  • Laundry facilities 
  • Library 
  • Spa treatment room(s) 
  • Meeting rooms 4 
  • Multilingual staff 
  • Nightclub 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Conference center 
  • Beach umbrellas 
  • Free self parking 
  • Year Built 2009 
  • Number of restaurants - 9 
  • Conference space size (feet) - 8341 
  • Conference space size (meters) - 775 
  • Number of meeting rooms - 4 
  • Free reception 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Swim-up bar 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Balcony or patio 
  • Access via exterior corridors 
  • Ceiling fan 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • iPod docking station 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Dial-up Internet access (surcharge) 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Down comforter 
  • Pillow menu 
  • Plasma TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 11 AM. A complimentary manager's reception is offered each day.

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only.

24-hour room service is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Windsurfing nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Scooter/moped rentals nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Personal motorized watercraft on site 
  • Fitness classes on site 
  • Bicycle rentals on site 
  • Kayaking on site 
  • Pilates classes on site 
  • Playground on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 

Spa Services

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Dreams Riviera Cancun Puerto Morelos
  • Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
  • Dreams Riviera Cancun Hotel Puerto Morelos

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Free WiFi

Guests can enroll in the hotel's complimentary unlimited connectivity program at the front desk and receive free WiFi to check emails during their stay.

Full details at check-in. Offer subject to availability. Restrictions may apply.

Special Offer!

Book a stay in a “Preferred Club OV w Jacuzzi” or “Preferred Club w Plunge Pool” room or rate category for travel anytime and receive complimentary wireless Internet access during stay.

Restrictions may apply.


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