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Dreams Riviera Cancun Resort & Spa - All Inclusive

Property class: 4.5

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Couples treatment rooms, sauna, hot tub, steam room, body treatments
Property video
Free minibar, in-room safe, desk, laptop workspace
Preferred Club Ocean Front Bridal Suite | Free minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
$391
$320 nightly
$391 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Deluxe Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical View Double

8.8 out of 10
Excellent
(26 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds | Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe with Plunge Pool Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 443 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds | Free minibar, in-room safe, desk, laptop workspace

Preferred Club with Plunge Pool Double Beds

7.4 out of 10
Good
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Ocean View Double Beds

8.4 out of 10
Very good
(29 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Ocean Front Honeymoon Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Honeymoon Suite

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 676 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View & Pool Front Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View & Pool Front King Bed

  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Family Suite Premium

  • Garden view
  • 890 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, Connecting Rooms (Preferred Club)

Free minibar, in-room safe, desk, laptop workspace

Family Suite, Connecting Rooms (Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 890 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Governor Suite

  • Ocean view
  • 1572 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Presidential Suite

  • Ocean view
  • 2885 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Deluxe King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe King

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Double

9.0 out of 10
Wonderful
(21 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Tropical View King

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Deluxe Tropical King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical King

9.6 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe with Plunge Pool King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed | Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Ocean View King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club with Plunge Pool King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean View King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Puerto Morelos

When you stay at Dreams Riviera Cancun Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Beach - 3 min walk - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Ojo de Agua Beach - 4 min drive - 1.8 miles
  • Puerto Morelos Town Square - 5 min drive - 2.0 miles
  • Moon Palace Golf Club - 16 min drive - 11.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Bistro El Beso - ‬19 min walk
  • ‪Swim Up Bar - ‬3 min drive
  • ‪Bluewater Grill - ‬16 min walk
  • ‪Blue Moon - ‬3 min drive
  • ‪Casa del Mar - ‬3 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 8342 square feet (775 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (8,342 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 849 out of 1482 reviews
Rating 8 - Good. 326 out of 1482 reviews
Rating 6 - Okay. 178 out of 1482 reviews
Rating 4 - Poor. 62 out of 1482 reviews
Rating 2 - Terrible. 67 out of 1482 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great resort!!!!
Stayed 4 nights in Sep 2025

2/10 Terrible

Badia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t meet average expectations! Just the basics weren’t even covered.
Stayed 7 nights in Dec 2025

8/10 Good

Dorian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice and the room was great
Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
GOOD PLACE
Stayed 3 nights in Jan 2026

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, service and food everywhere was amazing. They were always on top of everything.
Stayed 4 nights in Jan 2026

10/10 Excellent

Aneglo

Liked: Cleanliness, amenities, property conditions & facilities
Resort was clean, fun and staff was great
Stayed 5 nights in Jan 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was in clean and comfortable. Food was great and everyone was very friendly and helpful. The beach was a great spot to relax and walk into the water.
Stayed 8 nights in Jan 2026

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, amenities
Terrific staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Kelsey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic for kids. Food was better than others we’ve stayed at. Clean facility, wonderful friendly staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Kathy

Stayed 7 nights in Jan 2026

6/10 Okay

jamie, aurora

Liked: Cleanliness, property conditions & facilities
The food was cold and bland and service was very slow.
Stayed 6 nights in Jan 2026

10/10 Excellent

Halyna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, attentive staff, nice facilities. I had a fabulous massage! Food was adequate, drinks as expected. Only complaint was price of sunscreen in resort store…starting at $29 US!!
Stayed 7 nights in Jan 2026

6/10 Okay

Marlene H

Liked: Amenities, property conditions & facilities
Inconsistent services, including bar and turn down services.guy at the pool barbeque liked to use his hands on the food, yuck
Stayed 10 nights in Jan 2026

6/10 Okay

Derek

Liked: Cleanliness
I cut my foot on broken glass by the pool!
Stayed 4 nights in Dec 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A couple of things in our room needed fixed
Stayed 7 nights in Jan 2026

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff, quick room service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jacqueline

Stayed 4 nights in Jan 2026

6/10 Okay

Tomomi

Stayed 7 nights in Jan 2026

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing and all.The staff was very excellent and eager to give you whatever you want.Always offering Good alcohol and was just very Fun and a great place.We'll come back for sure. .Overall experience Amazing.
Stayed 3 nights in Jan 2026

8/10 Good

Javier

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good pools, great staff
Stayed 7 nights in Jan 2026

6/10 Okay

Monica, Mississauga

Stayed 5 nights in Jan 2026

8/10 Good

Keven

Stayed 7 nights in Jan 2026

4/10 Poor

xiaofang

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We recently stayed at this all‑inclusive resort and overall had a disappointing experience. The check‑in staff were indifferent and unhelpful, which did not create a welcoming first impression. The facilities are quite old and in need of renovation, and much of the food did not taste fresh. On top of that, the soundproofing in the rooms was very poor, so we could clearly hear noise from the hallway and neighboring rooms throughout our stay. On the positive side, the entertainment activities were well organized and enjoyable, which was the highlight of our visit.
Stayed 7 nights in Dec 2025