Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Property video
Lobby
Lobby sitting area
Free minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
$382
$382 nightly
$382 total
Total with taxes and fees
Dec 19 - Dec 20

Explore the area

View in a map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Premium Deluxe Tropical View Double

8.8 out of 10
Excellent
(23 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe with Plunge Pool Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 710 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 443 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club with Plunge Pool Double Beds

7.4 out of 10
Good
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Ocean View Double Beds

8.4 out of 10
Very good
(28 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1206 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Preferred Club Ocean Front Honeymoon Suite

8.0 out of 10
Very good
(3 reviews)
  • 676 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Ocean View & Pool Front Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Premium

  • 890 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Family Suite, Connecting Rooms (Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • 890 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean Front Governor Suite

  • 1572 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Preferred Club Ocean Front Presidential Suite

  • 2885 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Premium Deluxe King

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Double

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Bridal Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Deluxe Tropical King

9.6 out of 10
Exceptional
(19 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Deluxe with Plunge Pool King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 712 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Ocean View King Bed

9.8 out of 10
Exceptional
(20 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club with Plunge Pool King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean View King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 427 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Puerto Morelos

When you stay at Dreams Riviera Cancun Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Beach - 3 min walk - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Ojo de Agua Beach - 4 min drive - 1.8 miles
  • Puerto Morelos Town Square - 5 min drive - 2.0 miles
  • Moon Palace Golf Club - 27 min drive - 11.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Swim Up Bar - ‬3 min drive
  • ‪Bistro El Beso - ‬19 min walk
  • ‪Blue Moon - ‬3 min drive
  • ‪Route 66 - ‬3 min drive
  • ‪Villa Marina - ‬3 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 8342 square feet (775 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (8,342 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 826 out of 1418 reviews
Rating 8 - Good. 305 out of 1418 reviews
Rating 6 - Okay. 165 out of 1418 reviews
Rating 4 - Poor. 54 out of 1418 reviews
Rating 2 - Terrible. 68 out of 1418 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Luis Cervantes

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Kinda of a bummer going to the pool and listening to renovations on cabanas. Tools being dropped boards being dropped a lot of noise. The pools were always very dirty lots of debri floating around. Half the elevators were out of the resort for those who have a hard time going up stairs that was a bummer for them. Long wait times for restaurants because the seating was very limited. Over all a ok experience.
Stayed 7 nights in Sep 2025

8/10 Good

TAMAKIA, indianapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP experience was a good buy
Stayed 4 nights in Sep 2025

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

2/10 Terrible

Lesha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got horrible service especially for it being all inclusive the first 2 ninght were ok last 3 were bad ny jacuzzi had black stuff coming out of it the water wasn't working the toliet was coming up from the ground
Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my family and I thoroughly enjoyed our stay. The staff was friendly and attentive throughout the resort. The rooms was nice and clean. I really enjoyed my plunge pool. The buffet was the best restaurant. My nephew enjoyed the children's pool and didn't want to come out. There was plenty of chairs near the pools and the infinity pool was beautiful.
Stayed 6 nights in Sep 2025

10/10 Excellent

Lesha

Stayed 2 nights in Sep 2025

2/10 Terrible

Diana

Traveled with family and small children, Traveled with family
Disliked: Staff & service
This hotel concierge management do nothing but lie . Do not believe a word any of them say. The beach was absolutely disgusting and I was told I should’ve done better research!!! Are you kidding me!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Devvon S

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, room, food everything and everyone was great
Stayed 4 nights in Sep 2025

10/10 Excellent

Keri Jillaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Samantha Camren

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was no very pleasant resort was nice.
Stayed 5 nights in Sep 2025

8/10 Good

Gianna Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Sep 2025

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. The people that worked at the resort was absolutely amazing!! Alex who worked at the infinity pool was top notch!! We will be back!
Stayed 5 nights in Aug 2025

2/10 Terrible

Emanuelle, deerfield beach

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel had a smell of sewer
Stayed 2 nights in Sep 2025

10/10 Excellent

Rhonda

Liked: Cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

Annaque

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property
Stayed 4 nights in Aug 2025

8/10 Good

Kushtrim

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This is a good resort and we had a good time there. All staff throughout the resort were friendly. All pools were nice and clean.Rooms are outdated and not sure how much you can clean these rooms anymore because they just look old and beat up. Food options were good and you didn’t need to make reservations for restaurants. Overall a good stay in the middle of the summer.
Stayed 5 nights in Aug 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful overall. The 4 stars was because it says it offers parasailing but there is no parasailing at the resort...which is the main reason I chose this particular resort. Also, it smells unpleasant when you step outside to the balcony. The smell may be coming from the ocean- which was brown so my niece did not want to go into the water. We just chilled in the pool. I don't think I will stay in Puerto Morelos again for this reason. I've never seen Cancun water like that. Otherwise its clean and the staff is friendly and accommodating. The food was okay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay hotel in Cancun

My stay was amazing. The staff were all helpful and friendly. The hotel is well kept and the grounds are excellent maintained. The food was great and there were many activities on the hotel grounds to keep my family entertained. Room service was excellent. This is my future hotel when I got back to Cancun. I had a wonderful time at the hotel. I highly recommend. The poll activities and pool staff were all great. I’m glad the I chose dreams Riviriiera hotel.
Stayed 4 nights in Aug 2025

8/10 Good

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the resort overall, it could get very noisy even in the rooms, food was not that good
Stayed 6 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Dulam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location….we didn’t use the beach but the pools were lovely. We were so well taken care of from the very beginning and the nicest people both guests and staff. Special shout outs to Manuel at the bell stand, Blanca in the Preferred Club. Uzzy and Jonathan for pool entertainment, Jonathan, our favorite pool server, and Jonny and Francisco made our days at the pool such a dream. You guys truly made our trip so special. We are going to miss you all! Santos and Mario at the Seaside Grill and Juan (Number One) at El Patio made our meals memorable as well. This was our first time to the Dreams Riviera Cancún & Spa but it certainly won’t be our last! Thank you all for a wonderful vacation!
Stayed 5 nights in Aug 2025

8/10 Good

Yakini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough vegan options
Stayed 4 nights in Sep 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was always attentive! My partner and I enjoyed our stay here!
Stayed 4 nights in Sep 2025

10/10 Excellent

Eugenia Maria de Los Angeles, Crosby

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they had entertainment every nite
Stayed 4 nights in Aug 2025