Compare Luxury Hotels in River Falls

"Carpeting in the room was stained and dirty. It was mid April and there was no heat the first two days. They had the air turned on in because it was an old building. They could only have air or heat, not one or the other so they offered to bring a space heater to our room and finally on the last day of it being in the 40s, they switched the building back to heat. The rooms are very outdated for the price."

"Great room, great hotel. We ended up forgetting our cell phone charging cube and cord. The hotel has a very difficult policy for getting your property back. It is not likely we will be able to get it back. :("

"Our room was a suite on the 5th floor. Those rooms have very high ceilings, so drapes opened and closed with an electric switch. In the first room #501, the drapes wouldn't close all the way - approx. two feet short. Since the room faced east, this was a problem for getting sleep. The front-desk rep. willingly moved us to another room, #503. Those drapes nearly closed, but left a crack approx. six inches wide. Sure enough, we had sunlight pouring into our room early in the morning. The sheer drapes in #503 were torn at the bottom. The room itself was spotless. The beds were comfortable. The TV worked well and had a lot of selections. The wi-fi connection was strong, but reaction time was slow, like dial-up. Type, wait a few seconds. Type, wait. Etc. Not my laptop's fault! There was a large area with tables for breakfast. The music on the entire first floor was loud enough to be annoying and interfere with conversation. Rascal Flatts "All Night Long" loud at 8 AM? There were many breakfast offerings. At approx. 8 AM, eggs were almost out, but plenty of sausage patties and potatoes. Fresh fruit. Etc. Quinoa also was offered with fixings. The brown sugar was hard and clearly had been in the container for a very long time. This is a detail, but it shows the staff wasn't checking. Finally, dishes piled up and up - no staff in sight. Finally, our top floor room had a view of a brick wall on the roof. I hope for attention to details for premium price."

"Nice place to stay "

"Whenever I stay in St. Paul this is my place. Friendly staff, and all-around great experience. Plus!, they have a cafe on site open during certain hours, and you can get the barista to make you the best Espresso in town."

"The hotel when we got there, even though I had booked several weeks before said there was no room available! They blamed it on lack of staff to clean! We had to scramble around the city to try to find another reasonable deal when we shouldn’t have had to if they would’ve just kept our room for us that we had booked weeks before! Horrible experience and I’ve never experienced it before anywhere that we’ve booked!!!"