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Aiden by Best Western South Reno

Property class: 3

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Photo gallery for Aiden by Best Western South Reno

Lobby sitting area
Exterior
Bar (on property)
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
$114
$99 nightly
$114 total
Total with taxes and fees
Apr 26 - Apr 27

Explore the area

View in a map
5851 S Virginia Street, Reno, NV, 89502
  • Place, Meadowood Mall
    ‪2 min walk‬
  • Place, Reno-Sparks Convention Center
    ‪19 min walk‬
  • Place, Atlantis Casino
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(75 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(10 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | Private kitchen | Mini-fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(61 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.2 out of 10
Wonderful
(82 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(38 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(59 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(53 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Walk in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Living Room, Wi-Fi, Shower Only

  • Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

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About the neighborhood

Reno

Located in Reno, Aiden by Best Western South Reno is in a shopping district, just a 3-minute walk from Meadowood Mall and a 2-minute drive from Reno-Sparks Convention Center. .This hotel is 1.3 mi (2.1 km) from Atlantis Casino and 3.7 mi (5.9 km) from Grand Sierra Resort Casino.

What's nearby

  • Meadowood Mall - 2 min walk - 0.1 miles
  • Nevada Health Facilities Edu - 13 min walk - 0.7 miles
  • Reno-Sparks Convention Center - 19 min walk - 1.0 mile
  • Atlantis Casino - 4 min drive - 2.5 miles
  • Bartley Ranch Park - 4 min drive - 1.6 miles

Getting around

  • Reno Station - 14 min drive
  • Reno Tahoe Intl. Airport (RNO) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪7-Eleven - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk

About this property

Aiden by Best Western South Reno

Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring microwaves. Cable programming along with smart speakers are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite with American cuisine at Two Chicks, a diner which features a bar/lounge. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Reno? This hotel has 1496 square feet (139 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Two Chicks - This diner specializes in American cuisine. Guests can enjoy drinks at the bar.
The Blu Bar - Onsite lobby lounge. Happy hour is offered. Open select days.
Two Chicks Coffee - Onsite coffee shop. Open select days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Blu Bar
  • Two Chicks
  • Two Chicks Coffee

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Renovated entire property - January 2022
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May 31 to September 01
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Aiden by Best Western South Reno Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1502 out of 2373 reviews
Rating 8 - Good. 542 out of 2373 reviews
Rating 6 - Okay. 180 out of 2373 reviews
Rating 4 - Poor. 64 out of 2373 reviews
Rating 2 - Terrible. 85 out of 2373 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Mary

Traveled with partner
Liked: Cleanliness
Do NOT stay here. I was charged a $100 deposit fee upon check-in and was assured that it would be refunded upon check out if the room was in good condition. I left the room in perfect condition. When I didn’t receive the refund after 2 days. I was given the runaround and a fictional customer service number.
Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good place to stay
Stayed 1 night in Jan 2026

10/10 Excellent

Corinna

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. You get a coffee pot, microwave and a refrigerator. It's quiet and comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.. room was excellent clean, organized, and warm even outside the weather was cold.
Stayed 1 night in Jan 2026

10/10 Excellent

Megen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast place right next door
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Stayed 3 nights in Jan 2026

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities
Room was super clean, lady at front desk was very nice. Plenty of parking
Stayed 2 nights in Jan 2026

8/10 Good

Katja

Stayed 3 nights in Jan 2026

2/10 Terrible

Matthew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I paid approximately $240 for the room, then when I checked in, was charged an additional $160 in fees for 2 days. This place is an absolute scam, do not rent f on this place ever!
Stayed 2 nights in Jan 2026

10/10 Excellent

Sondra

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was friendly, the room was clean and has nice decor, very comfortable and spacious.
Stayed 2 nights in Jan 2026

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service
Recently renovated room.
Stayed 4 nights in Jan 2026

8/10 Good

Jeffery

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Jan 2026

8/10 Good

Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Decent stay by the airport
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle, Cool

Stayed 3 nights in Nov 2025

10/10 Excellent

kelly

Liked: Staff & service
We actually didn't stay, due to a water issue at the hotel; however, I'm going
Stayed 1 night in Jan 2026

10/10 Excellent

edilberto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great check in and check out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Darlene

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater worked great. Room was very clean. Parking was easy.
Stayed 2 nights in Jan 2026

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities
Always a great place to stay. Boiler went out and so did hot water. They'll fix it and be back to excellent again.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey, Fort Lee

Stayed 3 nights in Dec 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities
Clean, updated room. Friendly staff. Good location away from the casino corridor.
Stayed 1 night in Jan 2026

8/10 Good

Janine

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff was polite and professional. Room was comfortable. Can hear other guests but all was quiet by 9pm.
Stayed 1 night in Jan 2026

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities
The room was recently renovated, clean and well equipped.
Stayed 1 night in Jan 2026

10/10 Excellent

Blake

Stayed 1 night in Oct 2025

4/10 Poor

Jessica

Business traveler
Disliked: Property conditions & facilities
Wall heater did not work at first. I tried powering it off and on with no success then I reset the button on the plug, and it began to work. I had to do this several times throughout the night to keep it working. The walls are very thin, so you hear EVERYTHING coming from the adjacent rooms. Very unpleasant when your neighbors feel that 3am is the time to be awake and loud. I guess there is a reason they hand out earplugs in the lobby. The bedside clock/telephone combo did not work. I tried to find the cord to make sure it was plugged in and all I found was a power strip with tape wrapped around it. Most of the cords were zip tied to the leg of the bedside table, so I gave up. I chose this hotel because it had an excellent rating of 9.0 I'm not sure where this rating came from as this is an old motel that has been given a minimal makeover. The photographs are amazing but deceiving. Overall, this was not the worst hotel I have stayed in by far. In the future, I will choose to stay at other local hotels that are truly a 9.0
Stayed 1 night in Jan 2026

10/10 Excellent

Josia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heater was turbo charged! Warmed up the room in minutes. Loved that they included little makeup removal wipes, too. Bed was huge and super comfy
Stayed 3 nights in Dec 2025