Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
The current price is $114
$103 nightly
$114 total
Total with taxes and fees
May 24 - May 25

Explore the area

View in a map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Place, Sylvan Lake
    ‪2 min walk‬
  • Place, Sylvan Lake Provincial Park
    ‪5 min walk‬
  • Place, Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Airport, Red Deer, AB (YQF-Red Deer Regional)
    ‪34 min drive‬

Room options

Accessible - 2 Queen, Mobility Accessible, Walk In Shower, Non-Smoking, Full Breakfast

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Lake View

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room - Lake Front

  • Sleeps 2
  • Free WiFi

King Room with Jetted Tub - Non-Smoking

  • Sleeps 2
  • Free WiFi

Queen Room with Two Queen Beds

  • Sleeps 4
  • Free WiFi

Queen Room with Two Queen Beds - Lake Front

  • Sleeps 4
  • Free WiFi

Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking

  • Sleeps 4
  • Free WiFi

Queen Room with Two Queen Beds and Accessible Walk In Shower

  • Sleeps 4
  • Free WiFi

Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking

  • Sleeps 4
  • Free WiFi

King Room with Spa Bath - Non-Smoking

  • Sleeps 2
  • Free WiFi

Queen Room with Two Queen Beds - Lake View/Non-Smoking

  • Sleeps 4
  • Free WiFi

Queen Room with Two Queen Beds with Walk-In Shower - Non-Smoking

  • Sleeps 4
  • Free WiFi

Similar properties

About the neighborhood

Sylvan Lake

With a stay at Best Western Plus Chateau Inn Sylvan Lake in Sylvan Lake, you'll be within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. .This hotel is 0.5 mi (0.7 km) from Lakeside Go Karts and Mini-Golf and 0.5 mi (0.8 km) from Sylvan Lake Marina Bay.

What's nearby

  • Sylvan Lake - 2 min walk - 0.1 miles
  • beach near Sylvan Lake - 3 min walk - 0.2 miles
  • Sylvan Lake Provincial Park - 5 min walk - 0.3 miles
  • Sylvan Lake Marina Bay - 9 min walk - 0.5 miles
  • Lakeside Go Karts and Mini-Golf - 9 min walk - 0.5 miles

Getting around

  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Timber Coffee Co. - ‬16 min walk
  • ‪Snake Lake Brewing Co - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Dairy Queen - ‬9 min walk
  • ‪Sun of a Beach - ‬5 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Chateau Inn Sylvan Lake

Plus Chateau Sylvan Sylvan

Best Western Plus Chateau Inn

Best Western Plus Chateau Inn Sylvan Lake

Best Western Plus Chateau Sylvan Lake

Best Western Plus Sylvan Lake

Best Western Sylvan Lake

Chateau Inn Sylvan Lake

Chateau Sylvan Lake

Sylvan Lake Best Western

BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta

Best Western Plus Chateau Inn Sylvan Lake Hotel

Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2026

10/10 Excellent

Ashley

Stayed 1 night in Feb 2026

10/10 Excellent

Paul, Chestermere

Stayed 1 night in Feb 2026

10/10 Excellent

Trevor

Stayed 2 nights in Feb 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2026

4/10 Poor

Jasmin

Stayed 1 night in Feb 2026

10/10 Excellent

Colleena

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The service from the staff was absolutely wonderful! Was always greeted with a warm smile and a hello. Check in was painless and the lady I had upon checkout was very helpful as we had to check out early due to unpredictable weather conditions. The room and hotel was spotless! If I am in sylvan lake again, I will be staying here!
Stayed 2 nights in Feb 2026

10/10 Excellent

Bobi Sue

Liked: Cleanliness, staff & service, amenities
You have a jet tub that was wonderful. Everything thing was wonderful.
Stayed 1 night in Feb 2026

6/10 Okay

Gerry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Didnt realize how old the hotel was, outdated room, not worth 245.00
Stayed 1 night in Feb 2026

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet room. The staff are friendly. Excellent location, walking distance to the lake.
Stayed 1 night in Dec 2025

2/10 Terrible

Shannon

Traveled with family
Disliked: Amenities, property conditions & facilities
Customer service is extremely lacking. I was double charged on the room and no one is available to talk to me to resolve the issue. They keep transferring you, and hanging up on you.
Stayed 2 nights in Jan 2026

8/10 Good

Bryan

Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff was great, spotless room, great breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Stayed 1 night in Jan 2026

8/10 Good

Pattie

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was great options
Stayed 2 nights in Jan 2026

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re informed at check in that because very few guests registered that a very limited bagged breakfast of muffin, yogurt , an apple and coffee would be the only menu items available. Breakfast was advertised in part of rental. Have stayed at several other hotels and they have provided a much fuller menu.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawit

Liked: Cleanliness, staff & service, amenities
Clean room nice reception welcome. Amazing breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Corey

Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice. Comfy beds
Stayed 2 nights in Dec 2025

8/10 Good

Teri

Liked: Cleanliness, amenities, property conditions & facilities
Check in and check out was super easy. We enjoyed the pool and hot tub. Hotel was clean and quiet. Breakfast is a nice bonus, we got to breakfast 2 hours after it started, I would guess it would be better right at 7 when everything is fresh. If they could add strawberry topping and whipped cream to the waffle station that would be really great! Lots of options available to choose from; waffles, eggs, sausage, tater tots, muffins, toast, oatmeal, cereal, yogurt. Coffee, tea, hot chocolate and 3 different juice options. I would prefer regular scrambled eggs over what was provided which was some sort of eggs with pepper and onions cut into rectangles, I’m not sure if the options are always the same or if they switch them up.
Stayed 1 night in Jan 2026

10/10 Excellent

Brent

Stayed 2 nights in Dec 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, room comfort
We upgraded to a jet tub suite only for the jet tub not to work. When we inquired about this we were told maintenance would be around to look at it and when I asked to be charged for a regular room she said management would call me but neither maintenance or management followed up.
Stayed 2 nights in Jan 2026