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Hotel Universel

3.0 star property

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Photo gallery for Hotel Universel

Spa
Reception
Bar (on property)
Spa
Plasma TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$89
$75 nightly
$89 total
Total with taxes and fees
Feb 4 - Feb 5

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    â€Ș2 min walk‬
  • Place, Cegep de Sainte-Foy
    â€Ș5 min walk‬
  • Place, PEPS
    â€Ș10 min walk‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(89 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(32 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(276 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(12 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Québec City

With a stay at Hotel Universel in Québec City (Sainte-Foy-Sillery-Cap-Rouge), you'll be steps from Laval University and 6 minutes by foot from Cegep de Sainte-Foy. .This hotel is 0.6 mi (1 km) from PEPS and 1.5 mi (2.5 km) from Laurier Quebec.

What's nearby

  • Laval University - 2 min walk - 0.1 miles
  • Cegep de Sainte-Foy - 5 min walk - 0.3 miles
  • PEPS - 10 min walk - 0.6 miles
  • Place Sainte-Foy - 18 min walk - 1.0 mile
  • Laurier Quebec - 4 min drive - 1.6 miles

Getting around

  • Quebec Sainte-Foy Station - 14 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive

Restaurants

  • â€ȘSushi X Pyramide - ‬5 min walk
  • â€ȘStarbucks - ‬5 min walk
  • â€ȘCafĂ© La Maison Smith Ste-Foy - ‬4 min walk
  • â€ȘThaĂŻzone - ‬5 min walk
  • â€ȘCafĂ© Wazo - ‬9 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Make yourself at home in one of the 182 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a nightclub, a health club, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Enjoy a meal at Boston Pizza Restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
English breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 006160, 2026-12-31

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 760 out of 2512 reviews
Rating 8 - Good. 738 out of 2512 reviews
Rating 6 - Okay. 547 out of 2512 reviews
Rating 4 - Poor. 279 out of 2512 reviews
Rating 2 - Terrible. 188 out of 2512 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Brent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would stay here again. The room was clean and the spa/ pool area was exceptional. Only reason I didn't give five stars was because of the terrible smells in the hallway.
Stayed 3 nights in Dec 2025

6/10 Okay

Karen

Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
When we first arrived we checked into a room that I had not booked. I went to front desk and told them about the issue and they were so amazing! They helped me get sorted into a different room. 10/10 experience, I would definitely stay here again!
Stayed 3 nights in Oct 2025

2/10 Terrible

Claudie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ma chambre Ă©tait sale , pas de bain , me matelas avais des champignons
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't have time for breakfast I was in hurry
Stayed 1 night in Oct 2025

10/10 Excellent

Genevieve

Stayed 1 night in Oct 2025

4/10 Poor

Kristy

Disliked: Cleanliness
Our room did not look like the photos. We had a three day stay in a very old, smelly room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Oct 2025

8/10 Good

Marie-Josée

Stayed 2 nights in Oct 2025

6/10 Okay

Francois

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

OK for students gateway

TV was not initiated, Took two visits by technician for partial resolution. Very very small bathroom. Only one towel. Window facing a wall. No restaurant except noisy sportsbar on site.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jasmin

Stayed 1 night in Oct 2025

6/10 Okay

Nancy

Traveled with family
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Jul 2025

8/10 Good

MAYJU

Stayed 2 nights in Oct 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Il Faisait chaud dans la chambre et incapable de baisser la tempĂ©rature À notre arrivĂ©e il n’y avait pas de tĂ©lĂ©commande pour la tĂ©lĂ© mais le rĂ©ceptionniste s’est empressĂ© de corriger la situation
Stayed 1 night in Oct 2025

8/10 Good

Ibrahima

Liked: Cleanliness, staff & service
Everything was good, apart from children's noise in the morning
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela, Cardinal

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Andy

Stayed 1 night in Oct 2025

8/10 Good

DanThanh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here this past weekend and was very happy with the experience. The hotel offers great value for the price, with spacious rooms and a very nice pool area. Perfect for a comfortable and relaxing stay.
Stayed 1 night in Oct 2025

6/10 Okay

Marie-Josee

Stayed 1 night in Oct 2025

10/10 Excellent

joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the large room! and we had a balcony overlooking the best looking pool area i have ever seen! the bed was huge, bathroom huge , sofa and lots of room. Absolutely loved the room
Stayed 3 nights in Oct 2025

10/10 Excellent

Carol

Stayed 1 night in Sep 2025

8/10 Good

Carole

Traveled with group
Liked: Cleanliness, staff & service, room comfort
chambre propre mais pas assez de serviette pour notre réservation de 3 personnes situation géographique correct
Stayed 2 nights in Oct 2025

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nettoyer air climatisé qui ne refroidit pas et il est inscrit nettoyer filtre, poussiÚre dans la chambre, pas de pression dans la douche, matelas trÚs dur nous avons des maux de dos les 2. TrÚs déçue nous n'y retournerons pas.
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Judy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unilofts, $183 for a basement room with worn-out IKEA furniture that is not even part of the hotel. Had to walk out of the hotel, walk pass Boston Pizza and go in the next small building. Formerly a garage. Should have gone to a Motel. It was clean but definitely not worth Hotel pricing.
Stayed 1 night in Oct 2025