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Hotel Royal William, an Ascend Collection Hotel

Property class: 3.5

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
360 boulevard Charest Est, Québec City, QC, G1K3H4
  • Place, Quebec City Convention Center
    ‪10 min walk‬
  • Place, Quebec City Town Hall
    ‪18 min walk‬
  • Place, Château Frontenac
    ‪3 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪17 min drive‬

Room options

Superior Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(18 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(6 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Québec City

A stay at Hotel Royal William, an Ascend Collection Hotel places you in the heart of Québec City, a 2-minute drive from Quebec City Town Hall and 5 minutes from Château Frontenac. .This hotel is 8.4 mi (13.5 km) from Montmorency Falls.

What's nearby

  • Quebec City Convention Center - 10 min walk - 0.6 miles
  • Théâtre Capitole - 12 min walk - 0.7 miles
  • Grande Allée - 15 min walk - 0.8 miles
  • Quebec City Town Hall - 18 min walk - 1.0 mile
  • Château Frontenac - 3 min drive - 1.2 miles

Getting around

  • Quebec Palace Station - 15 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬2 min walk
  • ‪Chez Gaston - ‬3 min walk
  • ‪Le Bureau de Poste - ‬2 min walk
  • ‪Restaurant Saigon Bangkok - ‬3 min walk
  • ‪La Galette Libanaise - ‬4 min walk

About this property

Hotel Royal William, an Ascend Collection Hotel

Hotel Royal William, an Ascend Collection Hotel offers 44 accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 44 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include a banquet hall and a vending machine.
Enjoy a satisfying meal at MILA Ristorante serving guests of Hotel Royal William, an Ascend Collection Hotel. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Québec City? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
MILA Ristorante - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 22 per day)
  • Limited onsite self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 19 for adults and CAD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 19 for adults and CAD 19 for children
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2027-03-31, 137340

We should mention

Parking height restrictions apply

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Hotel Royal William, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jean-Sébastien

Stayed 1 night in Jan 2026

10/10 Excellent

Olivia

Stayed 1 night in Jan 2026

10/10 Excellent

Jeanette

Stayed 3 nights in Jan 2026

10/10 Excellent

BASEM, Woodbridge

Liked: Cleanliness, property conditions & facilities
Clean room, very good location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Clean, quiet and close to lots of restaurants. Easy Uber to the old town area.
Stayed 3 nights in Dec 2025

10/10 Excellent

Birgitta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and large. The hotel is 20-25 min walk from old Quebec, which was a bit farther than we wanted to be but it was a big room. A bit more $$ than if expect for similar or nicer places in Montreal… by we were there for New Years. Overall great for our needs.
Stayed 5 nights in Dec 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful, very comfortable beds
Stayed 3 nights in Dec 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and clean room, overall quiet nice area and easy access to public transit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Na

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice and clean. Room is very spacious. We arrived very lay and the front desk gentleman was so nice and patient explaining everything to us.
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really luxurious, big rooms with good quality shampoo, conditioner, and body wash! We were even given epsom salt baths, toothbrush and toothpaste, shavers, and more. Staff was super kind as well. High recommend!
Stayed 2 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, great 2 night stay. Nothing to complain about!
Stayed 2 nights in Dec 2025

6/10 Okay

Tamara

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff was not very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities
All of the above!
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Stayed 2 nights in May 2024

10/10 Excellent

fred

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Fast … friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Renato

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff (Hotel and Restaurant) and a great room!
Stayed 1 night in Dec 2025

10/10 Excellent

Dominique

Stayed 2 nights in Dec 2025

10/10 Excellent

Isabelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à redire. Le déjeuner était simple mais pour le prix c'est correct. On recommande ! Merci
Stayed 3 nights in Nov 2025

10/10 Excellent

Jocelyn

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, nice design and quiet
Stayed 1 night in Nov 2025

6/10 Okay

Claude

Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Place was spotless . Great service
Stayed 3 nights in Nov 2025

10/10 Excellent

Garrett H

Stayed 1 night in Nov 2025

10/10 Excellent

Varenne

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in May 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Chambre (supérieure) spacieuse, décorée de bon goût et équipée de manière très fonctionnelle. Quartier St-Roch / St-Sauveur de plus en plus intéressant en dépit de ses nombreux sans-abris. La rue Charest est étonnamment tranquille la nuit — du moins sur semaine.
Stayed 2 nights in Nov 2025

6/10 Okay

MINKYUNG

Stayed 1 night in Oct 2025