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Krystal Grand Puerto Vallarta All Inclusive

4.5 star property

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Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

Free minibar, in-room safe, laptop workspace, blackout drapes
Lobby
Aerial view
Outdoor banquet area
2 bars/lounges, beach bar

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $273
$226 nightly
$273 total
Total with taxes and fees
Jul 5 - Jul 6

Explore the area

View in a map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333
  • Place, Go Karts
    ‪8 min drive‬
  • Place, Paradise Adventure Park / Canopy Indio
    ‪8 min drive‬
  • Place, Cathedral of Our Lady of Guadalupe
    ‪16 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Resort View Double

Deluxe Resort View Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Resort View Double

7.6 out of 10
Good
(11 reviews)
  • Resort view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View King

Deluxe Resort View King | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Resort View King

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Partial Ocean View King

8.0 out of 10
Very good
(7 reviews)
  • Partial sea view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Partial Ocean view Double

8.0 out of 10
Very good
(15 reviews)
  • Partial ocean view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Ocean View King

8.4 out of 10
Very good
(12 reviews)
  • Sea view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Ocean View Double

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Jr. Suite Balcony King

Jr. Suite Balcony King | Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Balcony King

  • Partial ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jr. Suite Balcony Double

Jr. Suite Balcony Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Balcony Double

8.8 out of 10
Excellent
(5 reviews)
  • Partial ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Jr. Suite Jacuzzi Double

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Jacuzzi Double

  • Partial ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Jr. Suite Jacuzzi King

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Jacuzzi King

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jr. Suite Hacienda King

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Hacienda King

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jr. Suite Hacienda Double

Jr. Suite Hacienda Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Hacienda Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

Similar properties

2 outdoor pools
The Hacienda at Krystal Grand Puerto Vallarta
Hotel Zone
  • Pool
  • All inclusive
  • Spa
  • Restaurant
3.9 out of 5, Good, 1,001 reviews
$281 nightly
The price is $340
Jun 28 - Jun 29
Total with taxes and fees
The Hacienda at Krystal Grand Puerto Vallarta

About the neighborhood

Puerto Vallarta

When you stay at Krystal Grand Puerto Vallarta All Inclusive in Puerto Vallarta, you'll be on the beach, within a 15-minute drive of Malecon and Cruise Ship Terminal. .This all-inclusive hotel is 7.9 mi (12.8 km) from Playa de los Muertos and 8.1 mi (13.1 km) from Nuevo Vallarta Beach.

What's nearby

  • Go Karts - 8 min drive - 2.7 miles
  • Paradise Adventure Park / Canopy Indio - 8 min drive - 3.6 miles
  • Cathedral of Our Lady of Guadalupe - 16 min drive - 2.7 miles
  • Malecon - 20 min drive - 10.2 miles
  • Playa de los Muertos - 24 min drive - 11.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪El Cochiloco - ‬5 min drive
  • ‪Fika cafétéria - ‬18 min walk
  • ‪La Tienda Grande - ‬5 min drive
  • ‪La Pizza House - ‬5 min drive
  • ‪La Fory Fay - ‬6 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

Krystal Grand Puerto Vallarta All Inclusive offers 451 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 32-inch LED televisions come with premium cable channels.

Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 451 air-conditioned rooms featuring free minibar items and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a 24-hour fitness center. Additional features at this hotel include concierge services, babysitting, and an arcade/game room.
Enjoy local and international cuisine at Sea Fire, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This hotel has 11141 square feet (1035 square meters) of space consisting of a conference center and 7 meeting rooms.
Sea Fire - This beachfront buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Le Délice - Overlooking the garden, this restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Il Formaggio - This beach restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Fogo - Overlooking the garden, this restaurant specializes in Brazilian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
O' West - This poolside bar specializes in local and international cuisine and serves lunch only. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Covered valet parking on site (MXN 55 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fogo
  • Il Formaggio
  • Le Délice
  • O' West
  • Sea Fire

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (11,141 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Handrails in stairways (40 inches high)
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MXN 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 232 out of 550 reviews
Rating 8 - Good. 127 out of 550 reviews
Rating 6 - Okay. 92 out of 550 reviews
Rating 4 - Poor. 58 out of 550 reviews
Rating 2 - Terrible. 41 out of 550 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozyb
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gail

Liked: Cleanliness, amenities
Staff were very attentive and helpfull
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
This resort is fabulous. The staff and top notch and so friendly and helpful. The resort is clean and well maintained. Food is great with quite a bit of variety. Definitely recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Great staff. Great food. Clean room.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Joselyn

Liked: Amenities
Our room was amazing as we had our own private pool. The staff are excellent and so darn nice. There was some cartel violence during our stay, and the very limited staff that worked around the clock ROCKED even through their fears, lavk of sleep, and not being able to leave to go home to their families. Is it an older hotel?Yes, are they renovating and doing upgrades?Yes, but despite all that, we are most definitely coming back year after year. This is our place.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Evet

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very efficient, room was very clean. Dinner and show on the beach was wonderful!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luis de Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Excelente !
Stayed 1 night in Dec 2025
Verified

8/10 Good

Linda

Staff good, food so so but restaurants challenged because of the riots. Disappointed with hptels
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pamela Carissa

Liked: Cleanliness, amenities, property conditions & facilities
The food was great and we really enjoyed the Italian a la carte! There was some construction going on while we were there, but I can see how beautiful it will be when it’s all done
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Nicolas

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was good just the room cleaning isn’t good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Nov 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all amazing. Especially Daniel in Entertainment went out of his way to make us comfortable. The location is great and the pool area is lovely. I would rate it a 3.5 out of 5 and very affordable.
Stayed 10 nights in Nov 2025
Verified

6/10 Okay

Denis R

Liked: Staff & service
Disliked: Cleanliness
Resort is a bit rundown. The floor of our room was very dirty, we had to wash a large sticky area ourselves. We paid for an ocean view upgrade but barely had a view, and our room was above the kitchen so we always had the greasy cooking smell
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Vern

Disliked: Cleanliness
Just old
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Amenities
The room, the service, front beach
Stayed 5 nights in Aug 2025
Verified

4/10 Poor

Kenneth

Disliked: Property conditions & facilities
The place is worn out old and tired
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are from Canada, and the pool/beach activities fella, Danny, was awesome. He was great with my kids, and even gave them keychains the morning we left. We enjoyed our stay, the food was a amazing and such a variety of options. The staff are friendly, and spoke well English even for our kids to visit with. The bartenders were great and there was always staff cleaning and tidying up all areas of the resort.
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Haninder

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in experience was not great, room offer was leaking and after waiting 1.5 hr finally got a room. Construction going on site, service was great and staff was helpful
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mirza Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t typically leave reviews, but this resort deserves it. The ocean views were stunning, the food was excellent, and the service throughout the resort was outstanding. The rooms, pools, and dining options were all exceptional. It’s also a wonderful place for families—our kids especially enjoyed the gaming station. Highly recommended for anyone looking for a memorable vacation Drinks were amazing.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Mohit

Staff wasn’t friendly. There is construction going on next door. Thats no where mentioned. They gave us room construction facing but after multiple requests they changed it. Overall below average stay. Restaurants not kids friendly & kids friendly timings book super quick. Will not stay again.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great great service from bartenders.
Stayed 7 nights in Jan 2025
Verified

6/10 Okay

Bernard J

Disliked: Amenities
Ok hotel
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Beach, pool
Stayed 3 nights in May 2025