With a stay at Hotel Portonovo Plaza Malecón, you'll be centrally located in Puerto Vallarta, steps from Bay of Banderas and 7 minutes by foot from Malecon. .This hotel is 1.2 mi (2 km) from Playa de los Muertos and 7.2 mi (11.7 km) from Playa Gemelas.
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Vallarta? This hotel has 205 square feet (19 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free continental breakfast available daily 8:00 AM to 11:00 AM
Things to do
TV in common areas
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
205 square feet of conference space
24-hour business center
Computer station
Meeting room
Accessibility
Elevator
More
1 building
4 floors
Built in 2009
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Free local calls
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Wednesday, Thursday, Friday, and Saturday:
Outdoor pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta
Hotel Portonovo Plaza Malecón Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 429 out of 1005 reviews
10 - Excellent
429
Rating 8 - Good. 292 out of 1005 reviews
8 - Good
292
Rating 6 - Okay. 148 out of 1005 reviews
6 - Okay
148
Rating 4 - Poor. 70 out of 1005 reviews
4 - Poor
70
Rating 2 - Terrible. 66 out of 1005 reviews
2 - Terrible
66
8.2/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Jaime
Jan 31, 2026
Liked: Cleanliness
Friendly helpful staff, clean room and great location
We had a renovated room, the check in was easy, staff were friendly and the room and hotel were super clean. The continental breakfast was also very good We will definitely stay again.
The room was clean and quite. The beds were comfortable and the location was good. The staff were friendly and helpful. We were very satisfied with our one night visit.
IRVING
Stayed 1 night in Feb 2026
Verified
6/10 Okay
Fernando
Mar 8, 2026
Liked: Cleanliness, staff & service
Very convenient location walking distance to many restaurants,stores,& Malecon.only issue was T.V.
I enjoyed my stay at this hotel. Property could be better maintained and rooms need more maintenance, but overall it felt like home. Breakfast was delicious and enough variety (eggs, coffee, beans, meats and some mexican dishes, fresh fruits).
Staff was great too.
Best part was the location. Steps away from beautiful beach, good food was right around the corner and everything was convenient.
Ievgenii
Stayed 7 nights in Jan 2026
Verified
6/10 Okay
Richard
Feb 2, 2026
Liked: Cleanliness
Our first few days we were in a very small room. Asked for an upgrade, and was given a much better room at no extra cost. Everyone at the Hotel was very polite and friendly. Thank you Portonovo
Richard
Stayed 5 nights in Jan 2026
Verified
8/10 Good
Terry
Jan 31, 2026
Liked: Cleanliness
Disliked: Amenities
The hotel was somewhat run down but they are working very hard to improve it!
The staff were all wonderful they did everything in their power to make sure that we were comfortable!
We were very disappointed that the pool was closed, as that was on3 of the main reasons for booking there. The location made up for it, it was exactly the location we needed to suit us!
Mucho gracias!
The room was tiny, everything looked pretty shabby, not like the pictures online. Staff were ok but didn't seem to care that we arrived, price was ok but I've received way more welcoming service and better room amenities, with a breakfast elsewhere.
Very clean, nice staff, no amenities pool was under construction, but the beach is walking distance
Dolores
Stayed 1 night in Sep 2025
Verified
6/10 Okay
James
Feb 16, 2026
Liked: Staff & service
Our room 103 was in poor shape and did not have enough towels, and no face cloths. Shower floor was in poor conition and
nshower head not in a good position. There should be a drop off and pickup spot at the front and back of the hotel. Parking would be a bonus.
Room was clean, staff was good. However for us the room was way too small. We felt like we were in a closet. Continental breakfast was just ok. Would I book this again, probably not for the price we could have had a larger room. By the way once we confirmed booking we were advised that the pool was not available. Not good for after the fact.