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Hotel Portonovo Plaza Malecón

3.0 star property

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Photo gallery for Hotel Portonovo Plaza Malecón

32-inch LCD TV with cable channels, TV
Standard Doble | In-room safe, desk, soundproofing, free WiFi
Front of property
Interior entrance
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Room service
  • Housekeeping
The current price is $80
$66 nightly
$80 total
Total with taxes and fees
May 5 - May 6

Explore the area

View in a map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Place, Teatro Vallarta
    ‪1 min walk‬
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Basic Room

Basic Room | In-room safe, desk, soundproofing, free WiFi

Basic Room

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard

Standard | In-room safe, desk, soundproofing, free WiFi

Standard

7.4 out of 10
Good
(34 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Doble

Standard Doble | In-room safe, desk, soundproofing, free WiFi

Standard Doble

8.0 out of 10
Very good
(32 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The price is $87
May 30 - May 31
Total with taxes and fees
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About the neighborhood

Puerto Vallarta

With a stay at Hotel Portonovo Plaza Malecón, you'll be centrally located in Puerto Vallarta, steps from Bay of Banderas and 7 minutes by foot from Malecon. .This hotel is 3 mi (4.8 km) from Cruise Ship Terminal and 1.2 mi (2 km) from Playa de los Muertos.

What's nearby

  • Teatro Vallarta - 1 min walk - 0.0 miles
  • Camarones Beach - 2 min walk - 0.1 miles
  • Malecon - 7 min walk - 0.4 miles
  • Playa Las Glorias - 10 min walk - 0.6 miles
  • Playa de los Muertos - 6 min drive - 2.2 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • ‪Café La Ventana - ‬2 min walk
  • ‪Rico Mac Taco - ‬1 min walk
  • ‪Pozole Doña Clemen - ‬1 min walk
  • ‪Mangos Beach Club - ‬1 min walk
  • ‪Tacos El Punto - ‬3 min walk

About this property

Hotel Portonovo Plaza Malecón

Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Vallarta? This hotel has 205 square feet (19 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel was somewhat run down but they are working very hard to improve it! The staff were all wonderful they did everything in their power to make sure that we were comfortable! We were very disappointed that the pool was closed, as that was on3 of the main reasons for booking there. The location made up for it, it was exactly the location we needed to suit us! Mucho gracias!
Stayed 14 nights in Jan 2026

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness
Friendly helpful staff, clean room and great location
Stayed 1 night in Jan 2026

8/10 Good

Natividad

Stayed 27 nights in Jan 2026

4/10 Poor

Odessa

Stayed 4 nights in Jan 2026

4/10 Poor

Danielle Odessa

Traveled with family
Disliked: Cleanliness, staff & service, amenities
When I first checked in, they put me in a room that was absolutely awful and told the pool was out of order. I called in to request a hotel change and was told that wasnt an option but was given an upgrade. The new room was nice but had just had renovations completed. I had to put batteries in the safe and the remotes. The floor was still under construction and there was noise all day and well into the night. Also, the elevator only worked half the time and there were no handrails to walk down 3 flights of stairs. The breakfast is decent but the breakfast room is under construction so enjoy trying to find a spot in their 6 tables off the lobby and sitting in folding chairs. This could all be forgiven except for the absolute lack of any decent customer service. The front desk staff is actively unpleasant, none of the porters speak even one word of english nor know how to smile, yet stand there looking for a tip and the vibe at this place is not one of welcome. I spilled a bright colored drink and used a towel to clean it and they charged me for a towel, Which was understandable until they charged me 400 Pesos for a crappy white towel and held my room key hostage until I paid. After spending the week at a similarily priced hotel 2 blocks away I know that this isn’t the standard. I will NEVER consider this hotel again and will actively not recommend. Not sure how they got such a good rating to start with because they sure didnt earn it from me.
Original room full of black mold
Original room view
Original room towel over TV to prevent damage from AC
New room
Stayed 1 night in Jan 2026

6/10 Okay

Mario

Stayed 4 nights in Nov 2025

10/10 Excellent

Silvia

Stayed 1 night in Jan 2026

4/10 Poor

Dina

Stayed 3 nights in Jan 2026

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice
Stayed 3 nights in Jan 2026

10/10 Excellent

Ievgenii

Traveled with family
Liked: Cleanliness, amenities
I enjoyed my stay at this hotel. Property could be better maintained and rooms need more maintenance, but overall it felt like home. Breakfast was delicious and enough variety (eggs, coffee, beans, meats and some mexican dishes, fresh fruits). Staff was great too. Best part was the location. Steps away from beautiful beach, good food was right around the corner and everything was convenient.
Stayed 7 nights in Jan 2026

4/10 Poor

Roberto

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You can tell they used the shippiest ingredients to cook their food including the coffee. Elevator way too slow
Stayed 3 nights in Jan 2026

2/10 Terrible

Magnolia Ines

Stayed 1 night in Jan 2026

4/10 Poor

Henry

Liked: Cleanliness
The safe did not work. The showerhead was tuck into a small corner with no water pressure and limited hot water. Walls are super thin, and can hear the cleaners and neighbors walking down the hallway and slamming doors. Wifi was given but the connection was non-existent. The beds were ok.
Stayed 2 nights in Jan 2026

6/10 Okay

Jehn

Traveled with family
Liked: Amenities
Good for the money.
Stayed 1 night in Jan 2026

6/10 Okay

Yella

Stayed 1 night in Jan 2026

2/10 Terrible

Uriel Arturo

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Primero la tarjeta de la habitación fue un problema, pero esto es común y no suele ser un gran lio, el problema es la habitación, esta muy descuidado, el techo del baño esta repleto de humedad y mala condicion, al ducharte toda el agua sale al baño haciendo un enorme charco.
Stayed 1 night in Jan 2026

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice, the hotel is under renovation. It will be beautiful, I would stay there again, includes breakfast, delisious.
Stayed 4 nights in Nov 2025

6/10 Okay

Vilma

Liked: Cleanliness
The customer service was excellent. Cesar is a wonderful doorman and deserves a raise as do the rest of the staff. The free breakfast was very good, especially the fresh fruits. Beyond that the top 3 floors were under renovations, we didn't have access to the pool on the roof, due to the Hurricane in October. The wifi was choppy, tv was broken, our view on the balcony was blocked by construction equipment. There was metal rod sticking out of the floor, shower needs some work, and it would be nice if there were mini fridges in the rooms. The AC was very good n cold. We also stayed 8 nights and felt extremely safe.
Stayed 8 nights in Dec 2025

6/10 Okay

Kelvin

Stayed 2 nights in Nov 2025

8/10 Good

Judith

Stayed 7 nights in Dec 2025

4/10 Poor

Mario

Liked: Staff & service
Beaucoup trop de bruit et mauvaise odeur dans la toilette
Stayed 3 nights in Nov 2025

6/10 Okay

Arlene, Eagle Pass

Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Yes, yes, yes
Stayed 1 night in Nov 2025

2/10 Terrible

Rohan Kumar Reddy

Disliked: Cleanliness, amenities, property conditions & facilities
Staff are good. Room was not good. Found cockroaches in the room. No pool as it was under construction during the time I visited but it was not mentioned during the booking. No wifi in the room I got and had to go to the lobby.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dolores

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean, nice staff, no amenities pool was under construction, but the beach is walking distance
Stayed 1 night in Sep 2025